Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.9
(4,294 Reviews)
Rating breakdown 4,294 reviews
5 Stars
3,806
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
24
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
3
Overall
on March 20, 2026
Posted by: Anonymous
The battery life sucks, like really bad! The privacy screen option isn't as good as the actual screen protector. The camera is great and some other cool features. I honestly liked my 25 ultra better.
Response from Samsung USBy R&R Team, March 20, 2026
Hello Panda, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a brand new device that is not meeting your expectations. The battery of your device is designed to adjust to your consumption habits and maximize after a short period of usage. If this is not your experience we have provided links to troubleshooting guides to assist you at your convenience and to the Samsung Support Team to offer additional assistance and options for resolution if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone overall review
on March 20, 2026
Posted by: Exocetman
[This review was collected as part of a promotion.] The phone is pretty great. Nice cameras the AI has been helpful. Size hasn't changed much from older models. S-Pen I'm abit unset about not having remote button feature. Nice fast charging.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Faster, clearer, better camera
on March 20, 2026
Posted by: NMProf
[This review was collected as part of a promotion.] I just upgraded from the S23+ to the S26 Ultra and I am impressed. Love the built- in privacy mode (I used to use a screen protector for that), the stylus, and the general processing speed and innovations on this model. The immediate translation/ interpretation mode using Galaxy AI is fun. I am very happy with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Screen
on March 20, 2026
Posted by: Giovanni
[This review was collected as part of a promotion.] I must admit, I had some initial reservations about this privacy screen. However, I am genuinely impressed with its performance. The clarity it offers is quite remarkable, and the privacy it provides is surprisingly effective. I truly did not anticipate such excellent results. It has exceeded my expectations in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good overall
on March 21, 2026
Posted by: MrKhan
[This review was collected as part of a promotion.] The phone is good overall but they intentionally didn't put the Bluetooth on s-pen after all the backlash. The phone is buttery smooth but maybe because it's new (will check back after 6-7 months). The cameras could have been much better but still only few upgrades. Overall decent high end phone with the same battery capacity for past 6-7 years. Nothing exciting except for the privacy display. The privacy display works best when you turn on the max privacy but you sacrifice a lot of brightness and display quality. Looking forward to next Gen of privacy display on s27 ultra. Please bring back the Bluetooth on s-pen. It was a great feature to have for clicking photos hands-free and for presentations and slide shows in the gallery and much more.
Value
3
Response from Samsung USBy R&R Team, March 22, 2026
Hello MrKhan, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when features you have used in the past with your device have been redesigned. We have provided a link to an article to help you discover and integrate the new S Pen capabilities in to your usage. We have also shared a link to the complete manual to help you use the hand gestures and voice commands for your hands free camera usage, and adjust your Privacy Display to only activate when you are using specific apps or get specific notifications so you can make use of this feature only when needed. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic features, display upgrade+++
on March 21, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] This phone is loaded with new amazing features to include Galaxy AI, smarter Bixby, and an amazing display. For the 1st time ever, I'm able to actually enjoy the phones natural display without the need for a screen record thanks to the new display glass Samsung is using. Thanks Samsung! Great job!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26, ultra.
on March 22, 2026
Posted by: runnrr21
[This review was collected as part of a promotion.] I enjoy my galaxy s twenty six.Ultra, if I didn't have this phone, there was no no way I could get my information that I need quick and fast.This device is the best device i've ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am in love my new Samsung Galaxy S26 Ultra.
on March 22, 2026
Posted by: AngiesMommy
[This review was collected as part of a promotion.] My new Samsung Galaxy S26 Ultra is amazing. I use my phone for all my technology requirements. I really don't use my personal computer anymore. The Galaxy AI is top tier the best in the business. No other company compares. The features alone make it so worth the upgrade.
Value
5
Written by a customer while visiting Samsung US