Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.9 out of 5
4.9
(4,292 Reviews)
Open Ratings Snapshot
Rating breakdown 4,292 reviews
5 Stars
3,805
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
23
68%of customers recommend this product. 
(
27 out of 40
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
Good phone ever.
on March 18, 2026
Posted by: kevin6105
[This review was collected as part of a promotion.] I usually used ultra model more than 10 yrs. This model is so awesome. Specially private sceeen function is so cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quite the upgrade
on March 18, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] I got this to replace my s23 ultra and I love it. It's very functional, loaded with features and the camera is outstanding.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26U 1TB AWESOME PERFORMANCE
on March 18, 2026
Posted by: Mostplease
[This review was collected as part of a promotion.] Coming form the s22u, this is a great change. Speed on phone is great noticeable difference. With 16gb of ram will have this phone for a long time. No issues with any of my home device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another excellent Samsung flagship phone
on March 18, 2026
Posted by: FrankInMiami
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is yet another example of an excellent flagship phone. With a fantastic camera, speedy charging (both wired and wireless), a built in stylus, native compatibility for other accessories across the Galaxy ecosystem (Buds, Ring, SmartThings, etc.), plus the new Galaxy AI features that enable amazing on-device processing of countless AI-enhanced tasks and activities, this new edition of the Galaxy series continues to show why Samsung remains a leader in the market!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has awesome features
on March 18, 2026
Posted by: UnwantedTuck
[This review was collected as part of a promotion.] The use of Galaxy AI has helped so much with my content creation and the new privacy screen absolutely delivers. I'm really loving how customizable the privacy screen settings are. I switched from an S23 to the 26 Ultra and im just blown away.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has privacy display
on March 19, 2026
Posted by: AntMan
[This review was collected as part of a promotion.] I love that the galaxy S26 ultra has built in privacy display and the Galaxy AI is a plus
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on March 19, 2026
Posted by: Omgbbqsauce
[This review was collected as part of a promotion.] Bought the S26 ultra for the privacy display and it doesn't disappoint. The galaxy AI feature for answering calls is a plus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Overall
on March 20, 2026
Posted by: Anonymous
The battery life sucks, like really bad! The privacy screen option isn't as good as the actual screen protector. The camera is great and some other cool features. I honestly liked my 25 ultra better.
Response from Samsung USBy R&R TeamMarch 20, 2026
Hello Panda, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it can be when you have a brand new device that is not meeting your expectations. The battery of your device is designed to adjust to your consumption habits and maximize after a short period of usage. If this is not your experience we have provided links to troubleshooting guides to assist you at your convenience and to the Samsung Support Team to offer additional assistance and options for resolution if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
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