Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Average customer rating
4.9
(4,291 Reviews)
Rating breakdown 4,291 reviews
5 Stars
3,804
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
23
68%of customers recommend this product.
(
27 out of
40)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - White
Customer Rating
5
Premium Upgrade
on March 16, 2026
Posted by: Rlong76
[This review was collected as part of a promotion.] Coming from a S23 Ultra, this is quite an upgrade. Speed, power, screen quality , audio quality. All huge leaps in technology.
Wasn't sure how I would use the new AI system , but I realized I I love the Galaxy AI. I find myself learning something new that I can do everyday.
Samsung has done an amazing job with the s26 series of phones, particularly this Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone Samsung offers right now
on March 16, 2026
Posted by: hus3695
[This review was collected as part of a promotion.] In my assessment, the S26 Ultra currently represents Samsung's premier smartphone offering. My experience with Samsung's flagship devices spans consistently since the Note 8. While I have periodically explored alternative mobile ecosystems, I have consistently returned to Samsung, primarily due to the superior software experience provided by their Ultra and Note series. The S Pen remains an indispensable tool for my workflow, otherwise, I might have considered a foldable device. One UI, particularly its integration with Samsung Notes, the Reminder App, and the Edge Panel, aligns optimally with my operational needs.
However, I do note the absence of certain functionalities previously available in Samsung Messages, specifically the ability to categorize and archive messages, which significantly streamlined message retrieval. This feature is notably absent in Google Messages. Furthermore, while the Samsung keyboard's "Writing Style" AI functionality surpasses that of Gboard, the overall user experience of the Samsung keyboard is less favorable. I have recently transitioned to Samsung Internet from Chrome Browser, finding the AI summary feature particularly beneficial for quickly extracting key information from articles. As a dedicated user of the Ultra series, I anticipate actively participating in upcoming beta programs and One UI launches. Overall, my experience with this device has been highly positive.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on March 16, 2026
Posted by: Lovelydog
[This review was collected as part of a promotion.] I mostly use the phone for work and daily life. It has been amazing, its able to handle perfectly all the files i have to use at work with no problem. In my other devices I have not used the Galaxy AI but I just started and it has been fabulous. It makes my daily use way easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from s23utra to s26ultra
on March 17, 2026
Posted by: Rickab57
[This review was collected as part of a promotion.] Loving the new features. Galaxy AI is working great. Horizon feature on the camera is out of this world. Gives me lots to play with now that I am retired.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on March 17, 2026
Posted by: SugaPlum09
[This review was collected as part of a promotion.] I am still getting used to the Galaxy AI features, but love ease and flexibility of my new phone. I use it for streaming, calling, texting, watching videos, etc.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi there SugaPlum09, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear how easy you are finding this device to use for your needs, and that you are enjoying your streaming, communication, and social media scrolling with your device. We have provided a link to the complete manual for your device to help you with the discovery of all of the features of Galaxy AI and others and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
a product done right
on March 18, 2026
Posted by: frostyfrog
[This review was collected as part of a promotion.] this is the first phone I've bought where I can honestly say the new features are easily accessible and easy to use. there are a few hidden features you have to dig around for but they don't make you jump through hoops for the more useful ones. its a new phone that actually feels like a new phone, not your old phone wrapped in a new skin with one or two added changes. phones aren't ment to last forever the parts get old through time regardless of how carefully you take care of it. if you've been waiting a while for an upgrade worth spending your money on this would be my pick. you can find build specs many other places if that's what your interested in but if your in the reviews you want to know it's safe take the gamble and you won't regret this. the battery is ridiculously good the speaker is okay my s23 ultra was much louder and clearer but its a phone not a megaphone get ear buds or a speaker if you need more volume. picture quality is quite nice and the screen can get brighter then you'll probably ever need it to be. at its core its a good phone that just works.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey Frostryfrog, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying the new and enhanced features of your device, and that you are finding it so easy to use every day. We have provided links to the complete manual and Samsung Support Team to help you further explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall
on March 18, 2026
Posted by: BLNCE8
[This review was collected as part of a promotion.] The 26 Ultra runs smooth as butter. It feels comfortable in the hands because of the rounded corners. The camera is amazing, point and shoot certified if you don't want to work too hard for a good picture but if you want more control you can control absolutely everything about the photo you're taking with the controls they have available. Galaxy AI runs so seamless in the background I sometimes take it for granted. Only thing I can say needs some improvement is the built in privacy display. It works as intended just can't wait to see how it improves in the future.
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hi there BLNCE8, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced features, design, and capabilities of your new device, and that you are excited to see how new features continue to evolve over time. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new AI Features and Super Steady Video
on March 18, 2026
Posted by: IloveSamsung4Life
[This review was collected as part of a promotion.] The new Galaxy AI features that allow you to make changes in multiple apps is great. I'm able to ask it to create a calendar event from an event on my screen or even a photo of a flyer someone sent me. In addition I love the super steady camera. It makes taking videos a breeze as it stays locked on the horizon and is no longer moves when I accidentally bump into someone while taking video.
Value
5
Written by a customer while visiting Samsung US