Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8
(4,920 Reviews)
Rating breakdown 4,920 reviews
5 Stars
4,342
4 Stars
471
3 Stars
64
2 Stars
15
1 Star
28
67%of customers recommend this product.
(
35 out of
52)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
Lightning quick
on March 26, 2026
Posted by: Comegetit
[This review was collected as part of a promotion.] This phone is amazingly quick has great styling very lightweight more great camera features cool nee privacy screen still not big fan of using galaxy Ai but love the phone and wanting to try the new earbuds
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey Comegetit, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are enjoying the enhanced processing power, lightweight design, and fun new features like the Privacy Display. We have provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving this phone so far
on March 26, 2026
Posted by: UltraUserNY
[This review was collected as part of a promotion.] I’ve been using the Galaxy S24 Ultra for a few weeks now, and it’s easily one of the best phones I’ve owned. The performance is incredibly smooth whether I’m multitasking for work, streaming, or gaming. I rely on my phone heavily throughout the day, and this one keeps up without any lag.
One of my favorite features is Galaxy AI. The live translation and note assist tools have actually made a difference in how I handle communication and stay organized. It feels like the phone is helping me work smarter, not just faster.
The camera is another standout. The zoom is impressive, and photos come out sharp and vibrant in almost any lighting. I’ve been using it for everything from everyday moments to more detailed shots, and it consistently delivers.
Battery life has also been solid—I can get through a full day of use without worrying about charging constantly, which is a huge plus for my schedule.
Overall, this phone fits seamlessly into both my work and personal life. Whether I’m handling tasks on the go, watching content, or capturing memories, it performs at a high level across the board.
One of my favorite features is Galaxy AI. The live translation and note assist tools have actually made a difference in how I handle communication and stay organized. It feels like the phone is helping me work smarter, not just faster.
The camera is another standout. The zoom is impressive, and photos come out sharp and vibrant in almost any lighting. I’ve been using it for everything from everyday moments to more detailed shots, and it consistently delivers.
Battery life has also been solid—I can get through a full day of use without worrying about charging constantly, which is a huge plus for my schedule.
Overall, this phone fits seamlessly into both my work and personal life. Whether I’m handling tasks on the go, watching content, or capturing memories, it performs at a high level across the board.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
More new features, new learning curve?
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Like the newer features and improved version over the older S22 Ultra, like the camera, privacy screen, the higher screen resolution, faster processor and more.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
But I'm having difficulty and frustrating experiences with repeated security login requests for locked screens, private folders and different Applications. Most of my passwords are in locked files and my biometrics logins were working fine to access them on the old phone but switching to new phone required me to re-login into evey app and security screen. I couldn't access passwords in locked folders because I had to verify it's me who made changes and the request wasn't clear if it's my Samsung account or phone password or folder password? And not being able to open my notes Applications has me locked out and frustrated. Please fix this redundant sign in feature.
Value
3
Response from Samsung USBy R&R Team, March 26, 2026
Hello Jauto123, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to have an uninterrupted usage of your device every day, and not wanting to have to constantly enter passwords when you feel it shouldn't be required. We have provided a link to the Samsung Support Team to help you narrow down the root cause of this experience with your device, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the most amazing phone of all time
on March 26, 2026
Posted by: Joeshmoelovesphone
[This review was collected as part of a promotion.] This phone is amazing. It runs smoothly and soundly with no issues. Camera takes amazing pictures, privacy mode is great when out in public, built-in barcode scanner on the camera so you no longer have to download an app. Galaxy ai mode seems updated faster responses better answers looks up anything I ask. I used the AI mode every single day. Screen quality and picture is amazing for watching movies YouTube shows. It works well with my Samsung Galaxy 4 pro buds the music sounds amazing show sound amazing lots of bass guitar solos really hit as well as rap songs with heavy Bass. I love this phone so much
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey Joeshmoelovesphone, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We love hearing how amazed you have been by your new device, and that you are loving the camera, processing power, the new Privacy Display, and updated features of Galaxy AI. Please, don't hesitate to reach out to us again in the future any time you have questions, or want to provide further feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
A surprisingly slender powerhouse
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I mostly use my phone for daily browsing and news as well as staying reachable for work, it has proven to be an invaluable asset.
In my downtime, the device is the pinnacle in easy browsing and the Galaxy Ai's conversation assistant has even helped me better understand the requests made by my wife.
Just today I used Gemini to help determine if the pickled eggs i had eaten would make me ill, which I found profoundly comforting.
All in all, I would highly recommend this phone to anyone with the funds to spare!
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi AGalacticalBigCat, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are finding this device useful for looking at things online, keeping up with the news, and staying connected to your job. We are also happy to hear that Galaxy AI has been helpful in your research and interpersonal communication. We would love to hear from you again in the future if you have additional feedback you would like to share, or you ever have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Great phone. Great camera quality. I am enjoying the phone.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi Sandy26, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are finding this device to be so great, especially the camera, and that you are enjoying the usage every day. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI and your new Privacy Display. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device as you continue usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 Ultra offers a premium design,
on March 26, 2026
Posted by: JagadeeshPro
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra represents a continuation of Samsung’s approach to refining its flagship lineup while maintaining a strong focus on performance, display quality, camera capabilities, and overall usability. From the first interaction, the device communicates a sense of premium craftsmanship. Its design feels carefully considered, combining a sleek aesthetic with practical ergonomics. The materials used contribute to both durability and comfort, ensuring that the phone feels solid without being unnecessarily bulky. The finish resists fingerprints reasonably well, helping maintain a clean appearance during everyday use.
The display is one of the most defining features of the Galaxy S26 Ultra. It delivers exceptional clarity with high resolution, producing sharp text and detailed visuals across all types of content. Colors appear vibrant without being overly saturated, and contrast levels are deep, which enhances both media consumption and general interface visibility. Brightness levels are strong enough to ensure comfortable use even in well-lit outdoor environments. The adaptive refresh rate contributes to a fluid experience, making scrolling, animations, and transitions feel smooth and responsive. Whether used for streaming, reading, or gaming, the display consistently performs at a high level.
Performance on the Galaxy S26 Ultra is equally impressive. The device handles multitasking efficiently, allowing users to switch between applications with minimal delay.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey there JagadeeshPro, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are so pleased with the premium design, inital impression, and usage of the amazing features of your device including display quality and new Privacy Display, enhance processing power, and ability to multi-task. We have provided a link to the complete manual for your device to help you with additional features like Galaxy AI and integrating them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Added privacy screen and brightness are a big plus
on March 26, 2026
Posted by: Kahdroc
[This review was collected as part of a promotion.] The new S26 Ultra was nice upgrade from the S24 version. The new body style along with the screen upgrades (including the privacy screen were alone worth the upgrade. Adding in the galaxy ai made the upgrade a no brainer.
Value
5
Response from Samsung USBy R&R Team, March 26, 2026
Hello Kahdroc, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that your new device has been worth the upgrade, and that the new Privacy Display and Galaxy AI features are such an amazing highlight of your usage. We have provided a link to the Samsung Support Team who can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US