Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(4,915 Reviews)
Open Ratings Snapshot
Rating breakdown 4,915 reviews
5 Stars
4,337
4 Stars
471
3 Stars
63
2 Stars
16
1 Star
28
67%of customers recommend this product. 
(
35 out of 52
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
The camera and privacy settings is amazing!!
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The Galaxy AI on this phone is great! The camera is also amazing!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Inyourlilworld, we are grateful for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying the camera quality and features of Galaxy AI on your device, and that you are enjoying exploring the brand new Privacy Display. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing screen
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Just switch from Ios back to android and I've forgotten how fast and crisp a Samsung screen can be
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey there Dannyboom, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that your transition to a new operating system has been as easy and enjoyable as it has been for you. We have provided a link to the complete manual to assist you with exploring all of the features available on your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the best phone. I love the screen and camera.
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use the IA everyday pretty much. It's super helpful and works faster then s25 ultra the model I had before this one. For online search or for editing photos this phone is definitely the best. I have been using samsung products for more then 10 years so for and I would never switch to any other brand. Samsung makes my life easier and I love it.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey Zoka, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding Galaxy AI to be a daily driver for your needs, and that you are enjoying the enhanced processing power, and camera quality of your device. We have shared a link to the Samsung Support Team who can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26Ultra is awesome!
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy Ai. The Galaxy Ai especially when it comes to the camera and photo editing is awesome. I love it. I love asking it to adjust my photos such as put a dragon in this photo!
Battery. Battery life is awesome.I'm on my phone all day.Playing games taking photos.Texting, watching videos and at it lasts all day. Not that I've needed to, but at night when I take a break, I plug my phone in just to get a little charge.And it charges very fast.
Privacy screen. I did not buy the S 26 Ultra for the privacy screen.However, in the last week, I've flown on a couple of planes and traveled through airports.And it 's nice having the option of turning the privacy screen on. No one can see my texts or me checking my bank account or whatever. Very easy to activate or deactivate or assign it to which app to automatically engage when I open that app. Cant wait for S 27 Ultra and whatever Samsung has in store for us!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi Tomatokilla, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are enjoying the amazing features, enhanced battery life, and new Privacy Display of your device. We would love to hear from you again in the future any time you have questions or want to provide additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phenomenal phone
on March 26, 2026
Posted by: Zues75
[This review was collected as part of a promotion.] Galaxy ai makes operating this phone so easy. The function of this phone is great , all the apps easy to operating and useful in everyday life.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey there Zues75, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased to hear that you are enjoying the usage of Galaxy AI and that it is making your device easy to use every day. We would love to hear from you again in the future any time you have questions, or would like to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone on the Market!
on March 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] This phone is amazing! The features I love the most are the split screen option, work profile, the SPen, and the adaptive features.
Split Screen: Sometimes I have to use 2 apps at once and the allows me to without having to switch between apps. The large display helps with being able to view everything!
Work Profile: I love having my work stay separate from my personal use! This allows for me to have separate apps and logins. This also allows my work to have access to my device without allowing them to have access to my personal info! This is a feature I believe every professional needs if you value work life balance.
SPen: This is great for both work and personal. In my free time I love to doodle and play games which makes this a breeze. For work it makes everything easier to take quick-hand notes and utilize apps like excel
in order to stay efficient.
Adaptive Features: This battery adapts to what you need. The powersaving mode allows me to rarely have to charge my phone and never dies! The display dims depending on the time of day/night. It has a blue light filter. Also I love that you can swipe your hand for screen shots!
Although I realize alot of these features are offered on multiple S series devices, I feel this specific device is superior because of the larger display and SPen. This phone is great for a tech genius or the average user. This phone has things for everyone and it is highly durable. I am a loyal Samsung owner for over 10+ years.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey JulesO, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how many ways you are able to use your device for so many tasks every day, that you are able to successfully separate out your work needs from your personal ones, and that features like the S Pen and enhanced battery life have been such a value to your usage. We have provided a link to the complete manual for your device to help you with the features of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New design
on March 26, 2026
Posted by: Cabledude
[This review was collected as part of a promotion.] I like the new design but I miss the more square design. It still a great choice. Galaxy series are all ways reliable. It makes getting the job done effortlessly.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hi there Cabledude, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are enjoying the enhanced features and capabilities of your new device. We appreciate you sharing your preference for the more square design from previous versions. We have provided a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lightning quick
on March 26, 2026
Posted by: Comegetit
[This review was collected as part of a promotion.] This phone is amazingly quick has great styling very lightweight more great camera features cool nee privacy screen still not big fan of using galaxy Ai but love the phone and wanting to try the new earbuds
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 26, 2026
Hey Comegetit, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are enjoying the enhanced processing power, lightweight design, and fun new features like the Privacy Display. We have provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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