Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8
(4,578 Reviews)
Rating breakdown 4,578 reviews
5 Stars
4,043
4 Stars
435
3 Stars
60
2 Stars
12
1 Star
28
67%of customers recommend this product.
(
29 out of
43)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
Love The Samsung Galaxy Line
on March 20, 2026
Posted by: VCR108
[This review was collected as part of a promotion.] I've been using Galaxy phones since they first came out and have been a huge fan since the pen was first introduced.
The new S26 Ultra is a great phone. Love all the features especially the AI which I use daily!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect BUT
on March 20, 2026
Posted by: GEMA
Excellent battery life I love that we leave the square corners behind. I love my new S26, the super sharp camera has excellent quality in my photos BUT Samsung has to be aimed at all types of audiences, from those who use their S Pen for notes and aerial inputs to users who only enjoy taking pictures with our s Pen button. It was a big disappointment not to have this feature would return to my S24 Ultra just because of that SAMSUNG function. Please return that function to us so many users asking us since the s25 to leave it behind because of the s25. Something that your users enjoy something else a little uncomfortable personally in the design of the camera!!!! For protruding and making the phone flat completely so difficult, increasing the risk of breaking the camera because everything hit will be aimed primarily at your camera but hey... here's what it is.
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New galaxy AI
on March 20, 2026
Posted by: Chim78
[This review was collected as part of a promotion.] The way samsung just make the galaxy AI powers the device is just amazing. The new privacy display is unbelievable. I've always used privacy screen protectors but this is just different, being able to de/activate privacy whenever I want to is just another level. In love with my new device. Will enjoy it till the new s27 series come
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on March 20, 2026
Posted by: GoldenEagle
[This review was collected as part of a promotion.] Upgrades from the S23 ultra, so far nice performance. Have not really tried the Galaxy AI yet, but will so.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera lenses
on March 20, 2026
Posted by: Archer
I love the design and fast charging the only thing I didn't like was the camera's lenses this time are out of the edge. But I love it.
i been with samsung since galaxi 9 and I haven't complained for any of those years.
i been with samsung since galaxi 9 and I haven't complained for any of those years.
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 20, 2026
Posted by: Angelist
[This review was collected as part of a promotion.] IA is great in this phone. Pictures look great. Battery is long lasting. Awesome phone. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No more awesomeness from samsung.
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] As a samsung user for more than 15 years I have been enjoying all the changes and the improvements that Samsung has offered. Until now.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Value
3
Response from Samsung USBy R&R Team, March 21, 2026
Hi there, thank you for taking time out of your day to share your experience with your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed or your device is not functioning as intended. We have provided links to articles to help you troubleshoot the camera app, speed, connection, and S Pen features of your device. We have also provided links to the complete manual and the Samsung Support Team to help you align the device to your preferences and discover the enhanced features, as well as assist you any time you have questions or your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S20+
on March 20, 2026
Posted by: MrSunshine
[This review was collected as part of a promotion.] Moved from older Galaxy S20+ to S26 Ultra. So far there's a significant battery and processor upgrade. Current battery usage is much more efficient. The S20+ new, would still need to be charged everyday. So far, the S26 Ultra charge is every other day with same usage. Privacy mode is interesting feature, I still chose a privacy screen protector because the privacy mode strains my eyes. I have not used Galaxy AI as much, I do avoid constant and forced AI features if possible
Value
5
Written by a customer while visiting Samsung US