Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.9 out of 5
4.9
(4,192 Reviews)
Open Ratings Snapshot
Rating breakdown 4,192 reviews
5 Stars
3,721
4 Stars
383
3 Stars
55
2 Stars
12
1 Star
21
68%of customers recommend this product. 
(
26 out of 38
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
I love this product
on March 12, 2026
Posted by: Dodirty
[This review was collected as part of a promotion.] I always been a fan of galaxy ultra series. I love the style and the comfortability of this new s 26 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has Awesome new features!
on March 14, 2026
Posted by: Roxas420
[This review was collected as part of a promotion.] This phone is amazing for gaming, loads extremely fast... i am shocked at how fast it lasts games up, literally faster than my ps5. The galaxy AI feature that makes it to where you can change up photos you have taken to look even cooler, like an anime version of yourself or even an oil painting, plus quite a few other options to choose from, is one of my favorite things about this device. I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love it, so smooth and silky feeling.
on March 15, 2026
Posted by: M2Wajahat
[This review was collected as part of a promotion.] It's a really good phone, everything in this phone is so great and amazing 👏
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it. Good phone
on March 18, 2026
Posted by: Chillhappycustoner
[This review was collected as part of a promotion.] Got the new phone. I love it because is very light, and comfy in my hand.
It also charges fast!
The only thing is the camara. Not sure how better is than the predecessor. Also for AI does not seem much faster than before. Still a great update!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey Chillhappycustomer, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the lightweight design, and charging speed of your device. We have provided links to articles to help you maximize your experience with your camera and speed of your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Super responsive but not without faults
on March 20, 2026
Posted by: Brandonjr36
[This review was collected as part of a promotion.] First off I've been buying Samsung phones for a long time, i love the s26 ultra. It's super fast but the screen has issues. The privacy display causes the screen to have a fuzzy look. There's tons of us out there that have no use for the privacy screen, we would rather have good quality vs a feature like that. I also wish the spen was on the right side like the older notes. And I wish Samsung would offer less high quality megapixel camera. There's no reason in the bump being this big. I miss the old note phones they were super slim and had small camera bumps.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi there Brandonjr36, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and we would love nothing more than to help you best customize your device for the best possible experience. For the privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. While this increases privacy protection, it may also make the screen appear somewhat hazy. If you find this uncomfortable, we recommend using the standard Privacy mode, or we have provided a link to the complete manual to help you disable this feature if it does not align with your preferences. We also recommend protective cases on all devices to help ensure your device is secure from accidental bumps and drops that can happen. This has the added benefit of helping minimize the appearance of the camera lenses and get the feel you are seeking with your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
None
on March 11, 2026
Posted by: PSII
S26 ultra too expensive and no Bluetooth on stylus pen, instead of moving forward with new technology, it's going backwards. It's a shame
Response from Samsung USBy R&R Team, March 12, 2026
Hi PSII, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know that adjusting to new features of your device, or things that have been redesigned can be frustrating and come with a bit of a learning curve. We have provided a link to an article to help you with the new S Pen capabilities available on your device and integrate them in to your usage. We hve also shared a link to the complete manual and the Samsung Support Team to assist you with the enhanced features of Galaxy AI, privacy display, and horizontal lock, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best galaxy yet!
on March 11, 2026
Posted by: Kain99
[This review was collected as part of a promotion.] As someone who has owned every galaxy flagship, I have to say the S26 Ultra is the best galaxy yet! It's so light and comfortable to hold and easily the smoothest experience I've had. There's nothing the phone can't handle and with all the new Galaxy AI features there's alot of fun to be had! The battery now lasts longer which is amazing and speaks volumes for the phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone of the year
on March 13, 2026
Posted by: Glytch
[This review was collected as part of a promotion.] The S26 Ultra is easily the best phone I've ever used. The privacy screen is one of the best features of this with no annoying glass cover on the screen or anything like that. In the AI age I have to say galaxy AI is integrated so well that it doesn't feel out of place or clunky, it just works and only when you want it. Fantastic phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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