Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.9
(4,072 Reviews)
Rating breakdown 4,072 reviews
5 Stars
3,624
4 Stars
360
3 Stars
55
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
Great phone with useful feature
on March 11, 2026
Posted by: mighty
[This review was collected as part of a promotion.] Still new on device, play it all day and everything was great, picture came out sharp and vivid color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bummed
on March 12, 2026
Posted by: Phone
from Alabama
Wish all the colors were available in store and there is no otterbox case
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra of Ultras!
on March 13, 2026
Posted by: SwedeYoop
[This review was collected as part of a promotion.] The moment I pulled this phone out you could tell it was different; it is lighter than my old S22 Ultra as well as the iPhones in my family. This already had the One UI 8.5 which has several improvements mainly the Galaxy AI, the privacy screen, and the camera quality improvements. Galaxy AI has introduced several of it's own capabilities and improvements making many tasks more streamlined; the privacy screen is absolutely AWESOME! When used, the screen does dim somewhat but is actually quite nice as it is easy on the eyes; the security it brings is unmatched. The camera improvements are quite noticeable with the quality of nighttime pictures and the crispness of the pictures overall has improved significantly. The quality is easily comparable to those taken with a professional camera such as a Canon. I had the S22 Ultra for the last year; to say the S26 Ultra is an improvement is a massive understatement. The cost being what it is, they have made enough significant improvements with this model that the cost is well with the upgrade; no regrets here!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen size and speed are fantastic.
on March 14, 2026
Posted by: DeeMee
[This review was collected as part of a promotion.] I love the Galaxy AI feature. It lets me create and do so many different things on my phone. My Samsung 26 Ultra is the perfect phone for work, gaming, creating videos and taking pictures. I pre-ordered mine so I wouldn't have to wait for it to be on back order. Thanks Samsung for giving us a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Keeps getting better
on March 17, 2026
Posted by: Davocalist26
[This review was collected as part of a promotion.] Another release leads to another outstanding device. Galaxy AI is a great addition. Increase in performance for playing games and the customization keeps me loyal
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi there Davocalist26, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the enhanced features and capabilities of your device. Please, reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
The camera bump is a accident waiting to happen.
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel confident in the durability of your device. We do have a range of case options available to help minimize this worry with the camera lenses of your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available options prior to your selection. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Not what I expected
on March 12, 2026
Posted by: Stormi70
[This review was collected as part of a promotion.] Phone transfer was not smooth. Had to attempt twice. Once completed, it was still missing several apps
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Home screen did not populate from my last phone and had to manually add my apps. Then phone seems to freeze often. Annoying and unwanted search bar defaults to yahoo.com and cannot be disabled and cannot figure out to switch it to Google. Pages take longer to load and sometimes do not load at all. I've had to reboot several times in less than a week.
Samsung please help!!
Value
2
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Stormi70, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important the uninterrupted usage of your device is to you every day, and we would love to assist you. We have provided links to troubleshooting guides to help you maximize the speed and resolve the experience you mention with freezing. We have also shared a link to the complete manual for your device to help you adjust the settings to best align to your preferences. We have lastly, shared a link to the Samsung Support Team to assist you if you continue to experience frustrations or have questions about your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
1
Nothing Special
on March 11, 2026
Posted by: SamsungT23
[This review was collected as part of a promotion.] There's really nothing that stands out on the new S26 ultra. Coming from an S23 Ultra,i feel it's similar. The privacy display they promoted is still a work in-progress feature. The Galaxy AI is useful, but they can still make it better
Value
1
Response from Samsung USBy R&R Team, March 11, 2026
Hello there SamsungT23, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know upgrading to a new device can take time to fully discover and align the settings to your preferences. The enhanced 50MP Tele 5X optical zoom on your new device can help you capture photos and videos like never before, as well as the features of Galaxy AI that can help you edit your photos and videos in ways like never before. We have provided a link to the complete manual to help you with all of the new features available on your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions, or you believe the privacy display is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US