Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.9
(4,074 Reviews)
Rating breakdown 4,074 reviews
5 Stars
3,625
4 Stars
361
3 Stars
55
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
This phone has went above my expectations.
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The features of this phone have been exceptional. Galaxy AI as well as the integrated privacy screen is a huge upgrade. This phone is so easy to navigate and learn. Graphics are great. Speed of the processor and even just surfing the web is great. I would give this product a 10/10.
Value
5
Response from Samsung USBy R&R Team, March 20, 2026
Hey SamsungGirl26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device such a surprise in the best way possible, and that you are finding it easy to use with all of the enhanced features available. We have provided a link to the Samsung Support Team for you convenience if you have questions during the usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love The Samsung Galaxy Line
on March 20, 2026
Posted by: VCR108
[This review was collected as part of a promotion.] I've been using Galaxy phones since they first came out and have been a huge fan since the pen was first introduced.
The new S26 Ultra is a great phone. Love all the features especially the AI which I use daily!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New galaxy AI
on March 20, 2026
Posted by: Chim78
[This review was collected as part of a promotion.] The way samsung just make the galaxy AI powers the device is just amazing. The new privacy display is unbelievable. I've always used privacy screen protectors but this is just different, being able to de/activate privacy whenever I want to is just another level. In love with my new device. Will enjoy it till the new s27 series come
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on March 20, 2026
Posted by: Angelist
[This review was collected as part of a promotion.] IA is great in this phone. Pictures look great. Battery is long lasting. Awesome phone. Love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No more awesomeness from samsung.
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] As a samsung user for more than 15 years I have been enjoying all the changes and the improvements that Samsung has offered. Until now.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Value
3
Response from Samsung USBy R&R Team, March 21, 2026
Hi there, thank you for taking time out of your day to share your experience with your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed or your device is not functioning as intended. We have provided links to articles to help you troubleshoot the camera app, speed, connection, and S Pen features of your device. We have also provided links to the complete manual and the Samsung Support Team to help you align the device to your preferences and discover the enhanced features, as well as assist you any time you have questions or your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good update
on March 20, 2026
Posted by: Cliphial
[This review was collected as part of a promotion.] A worthwhile upgrade from previous years phones, with faster processing and a nicer overall feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the new features and camrea is amazing. Hopefully the next model face recognition software is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on March 20, 2026
Posted by: Twboston
[This review was collected as part of a promotion.] This is a great update to the 24+ I had. Enjoying the camera and the battery life.
Value
5
Written by a customer while visiting Samsung US