Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.9 out of 5
4.9
(4,011 Reviews)
Open Ratings Snapshot
Rating breakdown 4,011 reviews
5 Stars
3,575
4 Stars
352
3 Stars
51
2 Stars
12
1 Star
21
69%of customers recommend this product. 
(
25 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Versatile and very powerful
on March 20, 2026
Posted by: Suly1413
[This review was collected as part of a promotion.] This Samsung device is perfect for my needs. I use it for work and streaming every day. The new Galaxy AI features are very helpful and make the interface feel much more intuitive. It is a great all-around product for anyone who needs a reliable phone for school, entertainment, or professional use.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 20, 2026
Hey Suly1413, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the amazing features and capabilities of your new device, and that it has been so great for both work and personal uses. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything Is Organic
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy AI is absolutely the best image eraser/creator on any phone. Didn't even need to download a 3rd party app. I pre-ordered the phone and came early. I'd still prefer some type of metal for the back of the phone but the glass feels fine. Camera is absolutely Chef's Kiss.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 20, 2026
Hello TheFirstCurse, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how much you are enjoying the ability to take such amazing photos and videos and edit them in such fun and unique ways. The back of the device is designed to allow for wireless charging, and some materials can block this signal and not allow for this feature. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeds expectations
on March 20, 2026
Posted by: Cakebossk
[This review was collected as part of a promotion.] Life long samsung user and fan of the original note series, the ultra series had not disappointed yet. Love this phone
The Galaxy Ai features simplifies everyday use, i use it to screen my calls when I'm busy in the office, I use it when researching materials for a job, and to edit my photos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has went above my expectations.
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The features of this phone have been exceptional. Galaxy AI as well as the integrated privacy screen is a huge upgrade. This phone is so easy to navigate and learn. Graphics are great. Speed of the processor and even just surfing the web is great. I would give this product a 10/10.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 20, 2026
Hey SamsungGirl26, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are finding this device such a surprise in the best way possible, and that you are finding it easy to use with all of the enhanced features available. We have provided a link to the Samsung Support Team for you convenience if you have questions during the usage of your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love The Samsung Galaxy Line
on March 20, 2026
Posted by: VCR108
[This review was collected as part of a promotion.] I've been using Galaxy phones since they first came out and have been a huge fan since the pen was first introduced.
The new S26 Ultra is a great phone. Love all the features especially the AI which I use daily!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New galaxy AI
on March 20, 2026
Posted by: Chim78
[This review was collected as part of a promotion.] The way samsung just make the galaxy AI powers the device is just amazing. The new privacy display is unbelievable. I've always used privacy screen protectors but this is just different, being able to de/activate privacy whenever I want to is just another level. In love with my new device. Will enjoy it till the new s27 series come
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on March 20, 2026
Posted by: Angelist
[This review was collected as part of a promotion.] IA is great in this phone. Pictures look great. Battery is long lasting. Awesome phone. Love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good update
on March 20, 2026
Posted by: Cliphial
[This review was collected as part of a promotion.] A worthwhile upgrade from previous years phones, with faster processing and a nicer overall feel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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