Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.9
(4,007 Reviews)
Rating breakdown 4,007 reviews
5 Stars
3,572
4 Stars
352
3 Stars
50
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
My best phone purchase yet!!!
on March 16, 2026
Posted by: LoMomma766
[This review was collected as part of a promotion.] I love all of the new features...I especially love the new Galaxy AI. It makes many tasks easier and keeps me up to date and on track each day.
Everytime I pull my phone out, I have everyone trying to look at it and claim they're jealous as they're going to get one. Best phone purchase EVER
Everytime I pull my phone out, I have everyone trying to look at it and claim they're jealous as they're going to get one. Best phone purchase EVER
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big & beautiful
on March 16, 2026
Posted by: RaeTheBosslady
[This review was collected as part of a promotion.] I think that The s26 Ultra is amazing. The Ai has been a great experience. I'm 100%satisfied with this phone. I'm so happy to have one finally.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
BUYER'S REGRET. Wish I'd kept my S24 Ultra.
on March 17, 2026
Posted by: Jbre
Phone is ok.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Got this to replace my S24 Ultra.
Definitely feels like a downgrade.
Camera is a lateral move at best.. I hate that the lenses stick out so far from the back of the phone.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Spen is a definite downgrade. Why bother if it's just a stylus? Really miss the camera shutter control on my S24 spen.
Also why did Samsung Messages go away? I HATE Google Messages. I really loved being able to pin favorite conversations to the top. And why is half the screen used up as a "Google Messages" title? We already know whose terrible app we're using, don't need the constant reminder.
Why is it shaped like the other phones (brand name is being "moderated") again? If I wanted a generic looking phone, I'd have gotten the other phone (brand name is being "moderated") or Google phone.
Sad that my two-year-old phone feels so much better than the brand new one.
Overall, I really regret buying this phone.
Overall, I really regret buying this phone.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hi Jbre, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with a bit of a learning curve as you adjust to the new and changed features on your device. We have provided a link to an article to help you with the redesigned S Pen features to help you use this accessory to its full potential. We have also provided a link to the complete manual to help you discover all of the new features like the privacy display, Galaxy AI, and remote controls you can use with your camera as well as adjust the settings to align to your preferences in your messages and other apps. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations, have questions about accessories to help you with the camera lenses or additional features of your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone and best company
on March 16, 2026
Posted by: Love1samsung
[This review was collected as part of a promotion.] This is the best phone I purchased from Samsung the galaxy s26 ultra. I love the Galaxy AI features it has and the privacy display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 16, 2026
Posted by: Jesseltz400
[This review was collected as part of a promotion.] Im most impressed with the display screen the visuals are awesome. The galaxy ai feature really freaks me out thoe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on March 16, 2026
Posted by: Charlie
[This review was collected as part of a promotion.] I jist ordered my cant wait i chosen white ,Samsung has really did it again with this amazing phone colors options and privacy mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI: A Game Changer for My Daily Routine
on March 16, 2026
Posted by: GalaxyTechEnthusiast
[This review was collected as part of a promotion.] I have been using my Samsung Galaxy device for a while now, and it has consistently exceeded my expectations. The build quality is premium, and the display is incredibly vibrant, making everything from streaming videos to scrolling through social media an absolute joy. However, the real standout feature that has completely transformed my experience is the integration of Galaxy AI.
The Galaxy AI features are intuitive and save me so much time. Whether I am using the live translation tools during travel or the advanced photo editing capabilities to perfect my shots, the intelligence behind the device is apparent. The camera system is already top-tier, but with the added AI enhancements, my photos look professional with almost zero effort. Night mode is sharper than ever, and the object eraser tool feels like magic.
Battery life remains impressive, easily getting me through a full day of heavy use, and the seamless ecosystem connectivity with my Galaxy Watch and Buds makes for a truly cohesive tech setup. If you are looking for a device that isn’t just a phone but a smart companion, this is it. The combination of powerful hardware and the forward-thinking innovation of Galaxy AI makes this a must-have for anyone looking to stay ahead of the curve. I highly recommend it to anyone looking for a reliable, powerful, and truly "smart" smartphone experience. Samsung has really knocked it out of the park with this generation!
The Galaxy AI features are intuitive and save me so much time. Whether I am using the live translation tools during travel or the advanced photo editing capabilities to perfect my shots, the intelligence behind the device is apparent. The camera system is already top-tier, but with the added AI enhancements, my photos look professional with almost zero effort. Night mode is sharper than ever, and the object eraser tool feels like magic.
Battery life remains impressive, easily getting me through a full day of heavy use, and the seamless ecosystem connectivity with my Galaxy Watch and Buds makes for a truly cohesive tech setup. If you are looking for a device that isn’t just a phone but a smart companion, this is it. The combination of powerful hardware and the forward-thinking innovation of Galaxy AI makes this a must-have for anyone looking to stay ahead of the curve. I highly recommend it to anyone looking for a reliable, powerful, and truly "smart" smartphone experience. Samsung has really knocked it out of the park with this generation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Camera
on March 16, 2026
Posted by: GalaxyUser
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is a very powerful smartphone with a beautiful, bright display and excellent performance. I use it every day for streaming videos, browsing, and taking photos. The camera produces very detailed pictures and the zoom is impressive. Galaxy AI features are also very useful for everyday tasks like improving photos and helping with productivity. Overall, the device feels premium, fast, and reliable for daily use.
Value
5
Written by a customer while visiting Samsung US