Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.9
(4,023 Reviews)
Rating breakdown 4,023 reviews
5 Stars
3,586
4 Stars
353
3 Stars
51
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
Worth Upgrade
on March 13, 2026
Posted by: Loveme18
[This review was collected as part of a promotion.] This phone offers a balance of every good feature, excelling in some aspects and performing well in others. It provides a well-balanced flagship experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra S26 Ultra Review
on March 13, 2026
Posted by: Rammon
[This review was collected as part of a promotion.] I have been using Samsung S26 Ultra. The phone is super fast and the colors are very vivid. The Galaxy AI does work. I find that it is very convenient to use. So far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great BUT...
on March 13, 2026
Posted by: LeoTruth
[This review was collected as part of a promotion.] Galaxy AI glitches and pulls up Nudges for a year ago. Flight details. Not helpful. Fantastic upgrade from s23 Ultra. But not worth the price as is and the privacy screen really does make it extremely hard to see the screen to just unlocking and privacy screen for just that also just having the feature. Needs a lot more improvement. Also the worst thing is that you get notified that you can buy it cheaper. Which makes any customer definitely want to return it or buy more storage for the cheapest price. I will be returning mine.
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hello LeoTruth, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a device that is not meeting your expectations or operating as intended. We have provided a link to the complete manual for your device that can help you customize the privacy display to only activate when you need the privacy rather than being on all the time, if you prefer the appearance without this setting enabled. We have also provided a link to the Samsung Support Team to assist you with the features of Galaxy AI that are not operating as intended or expected. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on March 14, 2026
Posted by: Kbunny
[This review was collected as part of a promotion.] I love my new samsung galaxy s26 ultra.It it's faster than my s21 ultra i i also love galaxy Ai
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's beast of a phone,packed with amazing features
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The S26 Ultra features the first-ever built-in Privacy Display.
No More Peeping: You can limit the viewing angle so that people next to you (like on a bus or elevator) can’t see your screen.
It can automatically turn on for sensitive tasks, like when you're entering a PIN or password.
PRO-LEVEL CAMERA UPGRADES with a Massive 200MP Sensor: The main camera now has a wider f/1.4 aperture, which lets in nearly 47% more light than the S25 Ultra for much better night photos.
It features a quad-camera system, including a 50MP periscope lens with 5x optical zoom and 10x optical-quality zoom, also with a wider aperture for clearer long-distance shots.
THE AI MAGIC got Photo Assist tools it allow me to describe changes in plain English—like asking to "change my outfit" or "restore a missing piece of a cake" in a photo—and the AI does it instantly.
It got the Fastest Processor: It runs on the custom Snapdragon 8 Elite Gen 5 for Galaxy, delivering 39% faster AI performance and 24% better graphics for gaming.
Despite the power, it’s the slimmest Ultra yet at just 7.9mm thick, with more rounded corners for a more comfortable grip. It now supports Super Fast Charging 3.0, reaching a 75% charge in just 30 minutes.
Samsung is promising 7 years of security and OS updates, meaning this phone will stay current until 2033.
Durability: It uses Titanium or Armor Aluminum frames (depending on the region/model) and Corning Gorilla Armor 2 for elite scratch and drop resistance.
No More Peeping: You can limit the viewing angle so that people next to you (like on a bus or elevator) can’t see your screen.
It can automatically turn on for sensitive tasks, like when you're entering a PIN or password.
PRO-LEVEL CAMERA UPGRADES with a Massive 200MP Sensor: The main camera now has a wider f/1.4 aperture, which lets in nearly 47% more light than the S25 Ultra for much better night photos.
It features a quad-camera system, including a 50MP periscope lens with 5x optical zoom and 10x optical-quality zoom, also with a wider aperture for clearer long-distance shots.
THE AI MAGIC got Photo Assist tools it allow me to describe changes in plain English—like asking to "change my outfit" or "restore a missing piece of a cake" in a photo—and the AI does it instantly.
It got the Fastest Processor: It runs on the custom Snapdragon 8 Elite Gen 5 for Galaxy, delivering 39% faster AI performance and 24% better graphics for gaming.
Despite the power, it’s the slimmest Ultra yet at just 7.9mm thick, with more rounded corners for a more comfortable grip. It now supports Super Fast Charging 3.0, reaching a 75% charge in just 30 minutes.
Samsung is promising 7 years of security and OS updates, meaning this phone will stay current until 2033.
Durability: It uses Titanium or Armor Aluminum frames (depending on the region/model) and Corning Gorilla Armor 2 for elite scratch and drop resistance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't be afraid to trade up
on March 14, 2026
Posted by: Lovemydog2019
[This review was collected as part of a promotion.] I was hesitant to trade in my S24 ultra as I really loved that phone. I made the right decision.
The new S26 ultra has a better battery life, lighter and feels better in my small hands.
I'm still learning all the AI features as they are really amazing.
if you are considering trading DO IT. You won't regret your decision at all!
The new S26 ultra has a better battery life, lighter and feels better in my small hands.
I'm still learning all the AI features as they are really amazing.
if you are considering trading DO IT. You won't regret your decision at all!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on March 14, 2026
Posted by: Johanna00771
[This review was collected as part of a promotion.] Switching to the Galaxy S26 Ultra has been a great upgrade for me, both personally and professionally. The camera delivers sharp, clean photos without effort, even in low light, which I appreciate when I need quick, accurate images. The Privacy Display has become one of my favorite features because it keeps my screen protected from side glances while I’m working or out in public. The phone handles multitasking smoothly, letting me move between apps without slowing down or heating up, and the battery reliably lasts through long, busy days. The screen is bright and crisp, a bit reflective at times, but still beautiful to use. Overall, the S26 Ultra feels like a dependable, polished device that fits perfectly with my lifestyle and the demands of my work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Upgrade
on March 14, 2026
Posted by: Dovahkittin
[This review was collected as part of a promotion.] So excited about this new device. Upgrading from the Galaxy s22 Ultra. The Galaxy Ai features alone seem incredible. Built in object eraser? I don't even need to import to Lightroom. I mainly wanted to upgrade to the newer lenses.
Value
5
Written by a customer while visiting Samsung US