Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.9
(4,020 Reviews)
Rating breakdown 4,020 reviews
5 Stars
3,583
4 Stars
353
3 Stars
51
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5
The 26 ultra has great features
on March 13, 2026
Posted by: Greenfrog
[This review was collected as part of a promotion.] I like that you can turn on the privacy screen and off. It's faster, the screen is clearer and brighter, faster charging, stays charged longer
I am really impressed with this phone.
I am really impressed with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone i really really like it
on March 13, 2026
Posted by: Rathee
[This review was collected as part of a promotion.] Great ai feature i like everythink about that phone a am old samsung user
i have s24 also but when i use this one i loved it
i have s24 also but when i use this one i loved it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product has less features then i thought
on March 13, 2026
Posted by: Caddy712
[This review was collected as part of a promotion.] It didn't come with the magsafe features the privacy screen is cool
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hey Caddy712, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know specific features are important to you for your usage, and we would love to assist you. We have cases available with the magnetic back to help you with the magsafe charging you are looking to use with your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available accessories, or any features of your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Incredible
on March 13, 2026
Posted by: ILoveSamDexGalaxiAI
[This review was collected as part of a promotion.] I have had Samsung since the S3 and I have tried all the versions and innovations that have been made over time but the GALAXY AI is on another level since it is an extra that gives the phone and how it relates to the day to day, something that is not mentioned but is super useful just like the GALAXY AI is Samsung DEX and Good Look I feel that I have the freedom to make the phone to my liking as much as buttons and colors and use my phone not only as a phone but also as a PC.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happily Surprised
on March 13, 2026
Posted by: HLuna52180
[This review was collected as part of a promotion.] So, I first purchased the Galaxy S26 Ultra as my secondary choice of phone with no expectations other than it was an evolutionary upgrade to my Samsung Galaxy S25 Ultra. It was going to be another iteration of the easy familiarity in experience Ive loved with the previous generation. Boy, was I wrong! The improved case ergonomics, privacy screen, smoother user functionality and a more capable Galaxy AI were among the many features that happily surprised me. The more I use and explore my new S26 Ultra the more I understand what a gem of a phone I now own. Easily would recommend to anyone looking for a smartphone that's the apex in its category in 2026.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Hardly any difference from S24 Ultra
on March 13, 2026
Posted by: manojsh
[This review was collected as part of a promotion.] Three days in with the S26 Ultra and I’m impressed… mostly. The screen is ridiculous (in a good way), the speakers are loud, and the cameras are fun to play with. Galaxy AI has been surprisingly handy—especially the photo editing tools and the text assist stuff.
But yeah, it’s not flawless. The phone is heavier than I expected, and the curved edges still make it a bit slippery. The camera sometimes struggles in low indoor lighting, and the phone warms up when pushing it with games or long camera sessions. Also, some AI features feel like they need a couple more updates to really shine.
Still, it’s a beast of a phone and feels super premium. Just not a perfect one.
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hey Manojsh, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We would love nothing more than to help you resolve some of the experiences you mention being less than ideal with your device, and have the best possible experience with your device. We have provided links to articles to help you troubleshoot the temperature of your device and different camera features and settings. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops, and this can also help you get the feel in your hand you are seeking. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Smart and Beautiful Device
on March 13, 2026
Posted by: TechDriver
[This review was collected as part of a promotion.] The Samsung S26 Ultra is an impressive smartphone that combines power, design, and innovation in one device. From the moment you start using it, the performance feels extremely smooth and responsive. Applications open quickly, multitasking is effortless, and the overall experience feels very refined.
One of the standout features is the display. The screen is bright, sharp, and incredibly detailed, making videos, photos, and everyday use look fantastic. The colors are vibrant without looking unnatural, and the size of the display makes it excellent for productivity, entertainment, and reading.
The camera system is also remarkable. Photos come out sharp and well balanced in different lighting conditions. The zoom capability is particularly impressive and allows you to capture details that many smartphones simply cannot reach. Video recording is also stable and high quality.
Battery performance has been very reliable during daily use. It easily lasts through a full day with a mix of work, media, and normal smartphone tasks. Charging is quick and convenient.
Overall, the S26 Ultra feels like a premium device designed for users who want top level performance, an excellent camera, and a beautiful display. It delivers a smooth and dependable experience that stands out in everyday use.
One of the standout features is the display. The screen is bright, sharp, and incredibly detailed, making videos, photos, and everyday use look fantastic. The colors are vibrant without looking unnatural, and the size of the display makes it excellent for productivity, entertainment, and reading.
The camera system is also remarkable. Photos come out sharp and well balanced in different lighting conditions. The zoom capability is particularly impressive and allows you to capture details that many smartphones simply cannot reach. Video recording is also stable and high quality.
Battery performance has been very reliable during daily use. It easily lasts through a full day with a mix of work, media, and normal smartphone tasks. Charging is quick and convenient.
Overall, the S26 Ultra feels like a premium device designed for users who want top level performance, an excellent camera, and a beautiful display. It delivers a smooth and dependable experience that stands out in everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 13, 2026
Posted by: Slowpez
[This review was collected as part of a promotion.] Switched from the Flip 5 to the S26 Ultra and it feels like I went from a cool party trick to a full-on superhero phone. The screen is huge, the battery actually lasts all day, and the camera makes me look like I know photography. Only downside: my pockets now know it’s there. 😄
Value
5
Written by a customer while visiting Samsung US