Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(4,584 Reviews)
Open Ratings Snapshot
Rating breakdown 4,584 reviews
5 Stars
4,049
4 Stars
436
3 Stars
60
2 Stars
12
1 Star
27
68%of customers recommend this product. 
(
30 out of 44
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
Exceptional Android Performance
on March 13, 2026
Posted by: Gilito
[This review was collected as part of a promotion.] I have been using the new Galaxy S26 Ultra, and it completely satisfies my need for a high-performance Android. I normally lean towards devices that push hardware limits and offer deep customization, and this phone delivers. The custom Snapdragon 8 Elite Gen 5 chip is an absolute powerhouse. It handles intensive multitasking and demanding apps effortlessly, and the vapor chamber cooling keeps it running cool even under heavy load.
​The design refinements are subtle but appreciated. Dropping the titanium for an aluminum frame makes the phone noticeably lighter and more comfortable to hold. The new 6.9-inch screen is gorgeous, but the real star is the hardware-level Privacy Display. Being able to black out specific apps from wandering eyes without needing a cheap screen protector is a game-changer.
​The camera system is equally impressive. The wider f/1.4 aperture on the 200MP main lens pulls in so much more light for night shots, and the Horizon Lock video stabilization is incredibly steady.
​To top it off, the Galaxy AI features are highly practical. Tools like Photo Assist and Now Nudge streamline a lot of daily tasks natively, saving me time. If you want a top-tier smartphone with exceptional processing power and meaningful hardware upgrades, this is the one to get.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
There is just something about opening the box.
on March 13, 2026
Posted by: rogerofnorwood
[This review was collected as part of a promotion.] I am not very tech savvy but I was looking forward to the S26 Ultra codec improvements. The APV (video), Dolby Atmos (sound), Audio Enhance (AI) feature and improved bluetooth are used everyday. My favorite thing to do is listening to music on my ear buds and bluetooth speakers. Watching videos and podcasts is more enjoyable too. I am looking forward to improving my photographs with AI since that is my second favorite thing to do. But the excitement all starts with opening the box.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone is great for a user
on March 13, 2026
Posted by: tee123321
[This review was collected as part of a promotion.] Only issue is when placed on a flat surface it woobles
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Now what I expected.
on March 13, 2026
Posted by: GalaxyCustomer1
[This review was collected as part of a promotion.] So, overall a decent upgrade from the S24 Ultra that I had but there are some downsides. I do like the overall device and the camera is worth the hype. The security and system has improved significantly also. But, here are the improvements that could have been done.
1. Audio clarity, the audio feedback from the S26 Ultra is a bit muffled.
2. Size, a bit smaller than previous Ultra devices.
3. S-Pen Bluetooth removed - the S-Pen no longer has the Bluetooth capability to snap photos and other stuff was taken away.
4. Ram - personally disappointed that the 512gb comes with a only 12gb of ram and wished that it should've been 16gb.
Other than that, everything else is good. The battery life is great also.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A bit let down
on March 13, 2026
Posted by: Juggy78
[This review was collected as part of a promotion.] I have been a samsung customer since the note 20 I have loved my phones. This one however had been making me a bit frustrated. It took forever for my stuff to transfer over from my s25 ultra. Then sometimes the phone lags a bit. The screen kinda took a while to register what I was pressing or selecting. I like that you can use Ai for a lot of stuff so I will be playing around with it more to get a handle of it. I tried registering the device 5 times and it kept buffering and wouldn't allow me to input the numbers. I restarted the phone and after a few days it allowed me to do it finally. I hope all the bugs and issues get solved soon.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great update!
on March 13, 2026
Posted by: IAmTarly
[This review was collected as part of a promotion.] This was a great update over the S25! Love the built in privacy filter and the improved gaming/video performance is very noticeable!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Game Changer in Mobile Technology
on March 13, 2026
Posted by: JoeDee
[This review was collected as part of a promotion.] The S26 Ultra offers an exceptional user experience, showcasing impressive technological advancements. Its performance is remarkably smooth, handling tasks with ease and efficiency. The device's camera system captures stunning detail, bringing your memories to life with vibrant clarity. Furthermore, the innovative privacy screen feature provides an added layer of security and peace of mind. Overall, the S26 Ultra stands out as a truly remarkable piece of technology.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the colors to chose from i got the black
on March 13, 2026
Posted by: Mayito
[This review was collected as part of a promotion.] Love the AI is almost like the phone is talking to me!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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