Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(4,016 Reviews)
Rating breakdown 4,016 reviews
5 Stars
3,580
4 Stars
352
3 Stars
51
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 512GB (Unlocked) - Cobalt Violet
Customer Rating
4
Great product on hand but SAD...
on March 9, 2026
Posted by: TunaGalaxy
[This review was collected as part of a promotion.] As a long-time Samsung user, I was disappointed to see the S Pen no longer includes remote control functionality from S25 ultra and now S26 Ultra. The Bluetooth remote feature was one of the most unique and useful aspects of the S Pen. It allowed users to take photos remotely, control presentations, and navigate media. Removing this feature reduces the overall functionality and innovation that many loyal users appreciated.
Another concern is that the battery capacity remains the same while the phone itself has become morepowerful. With increased screen size and power demands, many users expected a battery upgrade to support longer usage throughout the day. Keeping the same capacity feels like a missed opportunity to improve real-world performance.
Additionally, the change in materials raises questions. Replacing aluminum with titanium does improve durability, but it doesn’t necessarily feel more luxurious. In fact, titanium can sometimes make the device feel more industrial rather than premium. Many users valued the sleek and refined finish that aluminum provided.
Samsung has always been known for pushing innovation forward, especially in the Galaxy Note and Ultra lines. I hope future models will consider bringing back the full-featured S Pen, improving battery capacity, and continuing to refine the premium feel that made these devices stand out.
Thank you for listening to customer feedback and continuing to improve your products.
Another concern is that the battery capacity remains the same while the phone itself has become morepowerful. With increased screen size and power demands, many users expected a battery upgrade to support longer usage throughout the day. Keeping the same capacity feels like a missed opportunity to improve real-world performance.
Additionally, the change in materials raises questions. Replacing aluminum with titanium does improve durability, but it doesn’t necessarily feel more luxurious. In fact, titanium can sometimes make the device feel more industrial rather than premium. Many users valued the sleek and refined finish that aluminum provided.
Samsung has always been known for pushing innovation forward, especially in the Galaxy Note and Ultra lines. I hope future models will consider bringing back the full-featured S Pen, improving battery capacity, and continuing to refine the premium feel that made these devices stand out.
Thank you for listening to customer feedback and continuing to improve your products.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Love the new phone! But...
on March 9, 2026
Posted by: GreenMan
[This review was collected as part of a promotion.] I really do love the new phone. Great color and looks like premium quality. Also happy to upgrade for the longer support options. Really really loved my s23 ultra, but soon it will be out of support, sadly.
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hey GreenMan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve, especially with the changes that have been made with Galaxy AI and additional accessories. We have provided links to articles to help you with the redesigned S Pen features that will offer many options for quick usage. We have also shared a link to an article to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent all rounder phone
on March 9, 2026
Posted by: FoxMulder
[This review was collected as part of a promotion.] Almost a perfect phone, a great all rounder including Galaxy AI, OS etc. camera is solid but some new camera hardware and battery capacity stagnation are the only slight quibbles I have with the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Innovation and consistency
on March 10, 2026
Posted by: themasonera
[This review was collected as part of a promotion.] I've really enjoyed the new features that Samsung continues to push with these new phones. There's opportunity for growth but this is the best overall phone on the market! The Galaxy Ai features integrated within the camera and day to day are phenomenal!! In today's era of smartphones the spftwarebis what makes your product great and hardware is a slight second with so many great phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A worthwhile upgrade with a few tradeoffs
on March 10, 2026
Posted by: GalaxyLover15
[This review was collected as part of a promotion.] Coming from a S22 Ultra, I can see significant improvement. The device overall is thinner, lighter and faster. The software is snappy and smooth. The camera is amazing, especially the updated nitography! The Galaxy AI is a welcome addition with lots of fun tricks embedded throughout. The Privacy Display is incredible and such a welcome upgrade in an age where phone have added nothing new in years. However, the pen feels like a downgrade in terms of features and build. It feels cheaper than my S22 and I miss the Bluetooth capabilities. The camera setup while sleek interferes with most Magsafe accessories, setting the phone behind it's competition. Overall, a very worthwhile upgrade with some neat tricks and great improvements.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone seems a little alower than the note 20
on March 10, 2026
Posted by: Urgdad303
[This review was collected as part of a promotion.] The new phone is nice. It does seem like the computer is slower reaction time than the note 20ultra. Need more time to gave a full review
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Urgdad303, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your upgraded device to be nice, and we would love to help you maximize the speed of your device. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
5
Truly 'Agentic'—The smartest phone I've owned.
on March 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The transition to 'Agentic AI' is noticeable. I’ve found myself using the integrated AI (Bixby/Perplexity) for almost all my queries because it actually understands the context of what I'm doing. It saves me so much time by automating the little things.
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am surprised at how light it is and its axy text
on March 10, 2026
Posted by: Yiye1980
[This review was collected as part of a promotion.] I'm going to leave my review about my latest Samsung Galaxy S26 Ultra purchase. It was a very easy purchase, received on time, and the service was excellent. I recommend using the Samsung Shop app. I'm delighted.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
Value
5
Written by a customer while visiting Samsung US