Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,792 Reviews)
Rating breakdown 2,792 reviews
5 Stars
2,521
4 Stars
215
3 Stars
35
2 Stars
7
1 Star
14
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
2
So so
on March 12, 2026
Posted by: Anonymous
The phone is okay; the privacy screen is a cool feature.
The biggest frustration is that Android Auto is not working on this phone. My S23 Ultra connects without any issues, and this phone doesn't. A Samsung technician couldn't help and admitted that there is a bug in the software that might be fixed with an update, but no one knows when the update will be rolled out.
Response from Samsung USBy R&R Team, March 12, 2026
Hi StVer, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with many features and uses for your new device, and we know how frustrating it can be when a feature you have relied upon is not operating as intended or expected. We have provided links to a few articles to help you troubleshoot this experience with your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
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Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
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Written by a customer while visiting Samsung US
Customer Rating
5
It's very nice.
on March 12, 2026
Posted by: Adef28
[This review was collected as part of a promotion.] I love it. It's my first ever ultra device and we'll it's awesome. The Galaxy AI is awesome too. However I think I'd much rather some extra battery life then the pen However the pen is a nice feature as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My first Ultra phone
on March 12, 2026
Posted by: AmorphousBlazon
[This review was collected as part of a promotion.] I've been a galaxy user forever but never had an Ultra model until now. I was bummed that Samsung Messages isn't even offered in the Galaxy store anymore. I've enjoyed custom text message backgrounds for the longest time. So that was a letdown.
I haven't used Galaxy AI much and don't really intend to. Not that I have anything against it. Just not something I use.
Overall the phone is snappy, seems to have way better battery life than my S24, and I think it's not REALLY that much bigger. So I'll get used to the extra size.
I haven't used Galaxy AI much and don't really intend to. Not that I have anything against it. Just not something I use.
Overall the phone is snappy, seems to have way better battery life than my S24, and I think it's not REALLY that much bigger. So I'll get used to the extra size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This a a great phone with lots of features.
on March 12, 2026
Posted by: JPhone
[This review was collected as part of a promotion.] The new Galaxy AI features are amazing. I use the phone for many things. Love the speed and gaming also amazing pictures and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever
on March 13, 2026
Posted by: SpankyTheDon
[This review was collected as part of a promotion.] Didn't think Samsung could make a better phone then the S25 Ultra, until I got the S26 Ultra. The gap between the S26 and S25 in regards to how much more you can do with Galaxy Ai is huge. The photo enhancer. The picture editing and creating like adding something from one image to another one you just took, or changing a whole background of a picture like standing on a street corner to standing in a futuristic spaceship looking back ground with just adding a sci-fi them using Galaxy Ai is incredible. And there's so much more I need to explore on this phone. The new S pen features are great. The amazing things you can do when combining the galaxy buds 4 pro, like the translating and the new sound features . Can't wait to keep finding out what more I can do on this phone with the Galaxy Ai.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great new features
on March 13, 2026
Posted by: Scribslayer
[This review was collected as part of a promotion.] I love the galaxy AI and the new privacy display. Great device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Is it really an update or upgrade from previous...
on March 13, 2026
Posted by: SamsungLovva
[This review was collected as part of a promotion.] I'm Not so sure if this new galaxy device deserves all the attention it has gotten recently in the media?! The updates or so called upgrades are literally Not existing with this latest model of Ultra Samsung phone. The privacy screen might be useful for few of us but definitely Not worth it since it's reduced brightness level will be annoying for most of us. Also there are screen protector brands that offer the feature for a lot less dough than the actual cost of upgrade from previous model galaxy phones like S25 /S24 Ultras
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hey there SamsungLovva, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important it is to feel that you have made a good investment in a new device that is helpful for so many daily tasks. We have provided a link to the complete manual for your device that will help you customize the new privacy display for only specific apps, times of day, or notifications for the ability to have the brightness in the display you are seeking with the privacy in times you are wanting, and truly experience the best of both worlds. This can also help you discover all of the enhanced features and best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Has great response rate and smooth overall feel
on March 14, 2026
Posted by: Pandora
[This review was collected as part of a promotion.] Upgrading from the S23 Ultra to the S26 Ultra is a night and day difference. Just the overall smoothness and response rate make it a game changer. Using the Galaxy AI is new to me but I am starting to see how useful it could be.
Value
5
Written by a customer while visiting Samsung US