Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,785 Reviews)
Rating breakdown 2,785 reviews
5 Stars
2,514
4 Stars
215
3 Stars
35
2 Stars
7
1 Star
14
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Top of the line
on March 11, 2026
Posted by: RaeLee
[This review was collected as part of a promotion.] I have been a Galaxy user and fan since the Galaxy 4 and I upgrade every year or two and they just keep getting better and better although each new release is so amazing it seems like they can't get better but they do. The clarity and sharpness of the screen is amazing, the phone is super fast and so customizable. The new privacy screen is such a great feature. Some of the new features like the now nudge has been fun and useful and the AI features are coming in so many different areas that it's fun to learn and it's teaching me so many new things even sometimes when I wasn't trying. The AI recognizing what I'm looking at on my screen and in conversations that I'm having then suggesting places to go or appointments and such is amazing. The camera quality is exceptional and the new super steady feature it's a total game changer. Taking pictures at night has never been so clear also. The new rounded corners are so much more comfortable to hold, the size and weight are great Samsung outdid themselves once again and the Galaxy s26 Ultra is absolutely amazing as my phone, my appointment book, my computer, my book reader, my note taker, my bill organizer/payer and my fun game player. I don't use any computer or laptop any longer because it's all wrapped up in this top of the line phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone - awful camera bump
on March 11, 2026
Posted by: Seth
Upgraded from s24 plus to s26 ultra. Phone has overall quality Samsung is known for. I removed two stars as Samsung refuses to include built in magnets for QI charging and more importantly because the camera bump is huge. The camera makes it impossible for the phone to sit flat on a table and wobbles when you try to use it that way.
Response from Samsung USBy R&R Team, March 12, 2026
Hi Seth, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it can be when you have a device that is not allowing you to comfortably use features you desire like the new wireless charging. We have a range of accessory options to assist you in finding the best fit for your desires for charging and laying flat on a table or other surface. We have provided a link to the accessories we have available to help you find the best one for your needs. We have also provided a link to the Samsung Support Team to assist you if you have questions about available accessories or any features of your new device. We appreciate you being a Samsung customer. -Elizabeth
S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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S26 Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/all-mobile-accessories/?smartphone_compatibility=Galaxy+S26+Ultra
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very elegant
on March 11, 2026
Posted by: GalaxyFan89
[This review was collected as part of a promotion.] I am very impressed with this phone. The design is sleek and elegant, and it feels very premium in the hand. The screen is bright, sharp, and perfect for watching videos, browsing, and everyday use. Performance is fast and smooth when switching between apps, streaming content, or working on the go.
One of my favorite features is Galaxy AI and the privacy display. It makes the phone smarter and more helpful in everyday tasks, especially when searching, writing messages, and organizing information. The camera quality is also excellent, producing clear and detailed photos in different lighting conditions.
Battery life has been very reliable and easily lasts throughout the day with regular use. Overall, this device delivers great performance, a beautiful design, and useful AI features that improve the experience.
One of my favorite features is Galaxy AI and the privacy display. It makes the phone smarter and more helpful in everyday tasks, especially when searching, writing messages, and organizing information. The camera quality is also excellent, producing clear and detailed photos in different lighting conditions.
Battery life has been very reliable and easily lasts throughout the day with regular use. Overall, this device delivers great performance, a beautiful design, and useful AI features that improve the experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not everything converted & apps dont openni
on March 11, 2026
Posted by: Midnight1
[This review was collected as part of a promotion.] Galaxy Ai has been fun to play with. Alot of the apps didn't convert properly and don't know how to get them. On the struggle bus definitely.
Value
3
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Midnight1, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the usage and features available on your device. We have provided a link to an article to help you troubleshoot the apps not operating as intended or expected on your device. We have also shared a link to the Samsung Support Team if this experience continues with your device or you prefer one-on-one assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Coming from a 22 ultra
on March 11, 2026
Posted by: Edwinfb
[This review was collected as part of a promotion.] Honestly night and day difference coming from a Samsung 22 ultra to the 26 ultra. Very satisfied with this purchase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Opaque Display
on March 12, 2026
Posted by: Smitty
I'm very disappointed in the display and pictures being washed out compared to the S23.
Response from Samsung USBy R&R Team, March 12, 2026
Hello Smitty, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it must be to have a brand new device that is not meeting your expectations. We have provided links to the complete manual and the Samsung Support Team to help you adjust any display settings to better align to your preferences, and help you troubleshoot this experience if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
The privacy screen function is neat.
on March 12, 2026
Posted by: AdmPiplup
[This review was collected as part of a promotion.] Main reason I upgraded was for the privacy screen feature. Camera also seems faster and better than the s24. Galaxy AI is very useful in organizing photos in gallery. I really wish we could get an ad card slot again for extra storage .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
So so
on March 12, 2026
Posted by: Anonymous
The phone is okay; the privacy screen is a cool feature.
The biggest frustration is that Android Auto is not working on this phone. My S23 Ultra connects without any issues, and this phone doesn't. A Samsung technician couldn't help and admitted that there is a bug in the software that might be fixed with an update, but no one knows when the update will be rolled out.
Response from Samsung USBy R&R Team, March 12, 2026
Hi StVer, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with many features and uses for your new device, and we know how frustrating it can be when a feature you have relied upon is not operating as intended or expected. We have provided links to a few articles to help you troubleshoot this experience with your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Connect your Galaxy phone to a car
https://www.samsung.com/us/support/answer/ANS00048972/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US