Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(4,238 Reviews)
Rating breakdown 4,238 reviews
5 Stars
3,758
4 Stars
390
3 Stars
57
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
27 out of
39)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
3
No more awesomeness from samsung.
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] As a samsung user for more than 15 years I have been enjoying all the changes and the improvements that Samsung has offered. Until now.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Since last galaxy s25 I have seen lack of improvements. More problems to conect to devices that are not Samsung brand, hard to make an android system from a car to conect, the camera has an amazing zoom but the transition from one camera to another one is rough. Less futures with the spen, overall the phone feels cheap.
Value
3
Response from Samsung USBy R&R Team, March 21, 2026
Hi there, thank you for taking time out of your day to share your experience with your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when features you have used in the past have been changed or your device is not functioning as intended. We have provided links to articles to help you troubleshoot the camera app, speed, connection, and S Pen features of your device. We have also provided links to the complete manual and the Samsung Support Team to help you align the device to your preferences and discover the enhanced features, as well as assist you any time you have questions or your frustrations continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Unable to connect Galaxy phone to a car
https://www.samsung.com/us/support/troubleshoot/TSG10001557/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good update
on March 20, 2026
Posted by: Cliphial
[This review was collected as part of a promotion.] A worthwhile upgrade from previous years phones, with faster processing and a nicer overall feel.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update
on March 20, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the new features and camrea is amazing. Hopefully the next model face recognition software is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on March 20, 2026
Posted by: Twboston
[This review was collected as part of a promotion.] This is a great update to the 24+ I had. Enjoying the camera and the battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on March 20, 2026
Posted by: Patch2026
[This review was collected as part of a promotion.] I love this phone and the galaxy Ai and it's very easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very slick Galaxy AI
on March 20, 2026
Posted by: BillBrox
[This review was collected as part of a promotion.] Very easy to convert from older model.
Used USB method.
Screen is clear as any I've seen.
Speed and battery life are much better than previous model.
Integrated Galexy AI take a little getting use to. It is very slick.
Used USB method.
Screen is clear as any I've seen.
Speed and battery life are much better than previous model.
Integrated Galexy AI take a little getting use to. It is very slick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 20, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] Galaxy AI is great! Haven't had any problems. Over all great experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on March 20, 2026
Posted by: Kwestions
[This review was collected as part of a promotion.] I am loving my S26 Ultra. The new features make using the phone so easy and I love the level of customization I get. I initially was hesitant to change my phone as I had an S22 Ultra and still love that phone but it was worth upgrading to the S26 Ultra. I am also enjoying the Galaxy AI features. They are a gamechanger with how you use your device and completely worth trying.
Value
5
Written by a customer while visiting Samsung US