Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(3,175 Reviews)
Rating breakdown 3,175 reviews
5 Stars
2,853
4 Stars
262
3 Stars
37
2 Stars
7
1 Star
16
73%of customers recommend this product.
(
19 out of
26)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
3
Pretty good, I guess
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Pretty good, but after a week now, I don't feel any difference from my s23 ultra. Sure it has galaxy AI, but what is that even. Sure is shiny!
Value
3
Response from Samsung USBy R&R Team, March 15, 2026
Hi Greenman, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding good features and functionality with your new device. We know it can take time to fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid Device
on March 12, 2026
Posted by: Jasonsgrub
[This review was collected as part of a promotion.] Good so far. Battery seems good and screen is responsive
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
s26 ultra
on March 15, 2026
Posted by: Mustang
[This review was collected as part of a promotion.] The device exhibits exceptional performance. Its camera system consistently captures high-quality images in various lighting conditions. The display provides a vibrant and immersive viewing experience. Battery life is notably impressive, easily lasting through a full day of heavy usage. Overall, it represents a significant advancement in mobile technology.
Value
5
Response from Samsung USBy R&R Team, March 15, 2026
Hey Mustang, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are so pleased with the enhanced capabilities and impressive battery life of your new device. We have provided a link to the Samsung Support Team for your convenience if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty cool features
on March 11, 2026
Posted by: JerryPie
[This review was collected as part of a promotion.] Phone is pretty cool got some new tech in there the prices screen is nice the Galaxy AI makes some stuff like editing photos pretty fast and easy and well not always practical it's pretty cool make some interesting photos phone looks thinner looks better than last year's model not a huge upgrade but that's someone who upgrades every year anyway it's a nice to see constant improvements
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great device as always. Samsung never disappoints!
on March 11, 2026
Posted by: Maso70
[This review was collected as part of a promotion.] Great improvement from Galaxy AI. The camera still best in its class. I just wish they didn't downgrade the frame from titanium to aluminum. The device feels lighter though, which is good.
Overall, great device. Great new add ons specially when it comes to manual controls for the camera. Love, love the camera!
Overall, great device. Great new add ons specially when it comes to manual controls for the camera. Love, love the camera!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect to all ocasión..
on March 12, 2026
Posted by: Quike2104
[This review was collected as part of a promotion.] Hi my new galaxy s26 ultra, is the best I love it. I like because take a perfect pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stilus non vork
on March 12, 2026
Posted by: Slavik
[This review was collected as part of a promotion.] Phone not good stilus non work, big problem for me
Value
1
Response from Samsung USBy R&R Team, March 13, 2026
Hello Slavik, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We know how frustrating it is when your new device is not operating as intended or expected. We have provided a link to an article to help you with the new S Pen features available on your device. We have also shared a link to the Samsung Support Team to assist you further if your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
I should have kept my s24 ultra
on March 13, 2026
Posted by: Cleveland561
[This review was collected as part of a promotion.] I was so excited about the s26 ultra. The battery in this new phone, it does not hold up all day even with the same settings.I had in my s24 ultra. They removed all of the functions of the spen the bluetooth so you can't control your camera anymore. The cameras are a lot better, a lot clearer. M the AI is completely up-to-date but I need a battery that can last me full day.
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello Cleveland561, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important the lasting battery life of your device is to you. Your device is designed to learn your consumption habits over a short period of usage, and adjust automatically to maximize the battery life. This process is helped along by letting the battery run rather than being connected to power for prolonged periods of time during the day. We have provided links to troubleshooting guides to assist you in maximizing the battery life manually if your battery does not adjust as intended. We have also shared a link to an article to help you with the redesigned S Pen features available on your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US