Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(3,015 Reviews)
Rating breakdown 3,015 reviews
5 Stars
2,717
4 Stars
239
3 Stars
37
2 Stars
8
1 Star
14
75%of customers recommend this product.
(
18 out of
24)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
The best phone of the year
on March 13, 2026
Posted by: Glytch
[This review was collected as part of a promotion.] The S26 Ultra is easily the best phone I've ever used. The privacy screen is one of the best features of this with no annoying glass cover on the screen or anything like that. In the AI age I have to say galaxy AI is integrated so well that it doesn't feel out of place or clunky, it just works and only when you want it. Fantastic phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst purchased ever. Took 2-3 weeks to receive.
on March 9, 2026
Posted by: BlackLotus
[This review was collected as part of a promotion.] Got Lost during shipment. Samsung is unreasonable. People got phone 2 weeks before me. They sent me a defected phone. Slower then my older phone. I do not recommend Samsung Products. Poor customer support.
Value
1
Response from Samsung USBy R&R Team, March 10, 2026
Hello BlackLotus, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to an article to help you adjust the refresh rate to help maximize the speed of your device. We have also provided a link to the Samsung Support Team for your convenience if you continue to experience frustrations, or have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade from s22 ultra
on March 12, 2026
Posted by: Hateupgrading
[This review was collected as part of a promotion.] Upgrading from S22 ultra. So far very happy. I had no idea what i had been missing through the year. I have been using for 3 days so far and have not had to charge yet plus this phone is so much faster. I had watched a video on YouTube comparing the speeds which showed the speeds were not going to be much faster but holy smokes it is like night and day! Everything just runs so much smoother. And Samsung has smartswitch down at this point to which is so helpful switching phones. I am just starting to use Galaxy AI. So fun and educational!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on March 14, 2026
Posted by: Lovelysung
[This review was collected as part of a promotion.] This phone is great it does way more than most phones i don't have to struggleno more with other phones not being as fast or convenient to use whilst also utilizingthe amazing ai features i cant it do anything and it will don it one of the best Samsung devices on the market today
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the new s26 ultra a lot
on March 11, 2026
Posted by: Sendo427
[This review was collected as part of a promotion.] I like the s26 ultra alot from how it feels in hand and how smooth the software feels and all the cool ai features are pretty cool too. My few nit picks is the camera island is to big and interferes with magsafe accessories and also wish the s26 ultra had internal magsafe magnetics other than that the s26 ultra and UI 8.5 is truly amazing. Really happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless Performance with Galaxy AI
on March 11, 2026
Posted by: QuietStorm
[This review was collected as part of a promotion.] I’ve been using my Galaxy S26 Ultra daily, and the Galaxy AI features have completely transformed how I use my device. Whether I’m streaming movies, playing games, or managing work tasks, the AI-driven enhancements make everything faster and more intuitive.
I love how Galaxy AI automatically optimizes performance and battery life based on my usage patterns. The camera integration is incredible too! AI suggestions help me capture professional-looking photos and videos effortlessly.
For productivity, the device keeps me organized, and multitasking is smoother than ever. Overall, the combination of powerful hardware and smart Galaxy AI features makes this device a game-changer in my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my galaxy by Samsung
on March 11, 2026
Posted by: CCBROLLIN
from Mississippi
Ready for a new phone and new number and great hotspot connection
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome!
on March 11, 2026
Posted by: Mylove101324
[This review was collected as part of a promotion.] Galaxy AI is one of the innovaion in this phone world right now and its in my hand already. This is beyond what i expected. I used to have my samsung galaxy S24 ultra and trade with this new samsung galaxy s26
Ultra. This is the best phone upgrade i ever had and beyond my expectations. Kudos Samsung!
Ultra. This is the best phone upgrade i ever had and beyond my expectations. Kudos Samsung!
Value
5
Written by a customer while visiting Samsung US