Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(3,360 Reviews)
Rating breakdown 3,360 reviews
5 Stars
3,018
4 Stars
279
3 Stars
41
2 Stars
7
1 Star
15
67%of customers recommend this product.
(
20 out of
30)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
The 26 ultra is truly amazing!
on March 15, 2026
Posted by: Jaydog
[This review was collected as part of a promotion.] Upgrading from a Galaxy S23 Ultra to the Galaxy S26 Ultra feels like finally getting the version of this phone Samsung always wanted to build, especially with the massive leap in Galaxy AI.
The S23 Ultra already gave you things like a big, beautiful display and S‑Pen, but the S26 Ultra’s screen is brighter, smoother, and adds privacy-focused tech that makes it harder for people beside you to see what’s on your display, which you’ll notice instantly in public spaces.
Even coming from the S23 Ultra, the camera upgrade is real. The 200 MP main sensor, improved zoom, and far smarter low‑light processing make photos look cleaner, sharper, and more consistent, so you need fewer retakes and edits. Night shots, portraits, and long‑range zoom all get a noticeable boost, and video looks more stable and polished right out of the camera.
Where the S26 Ultra truly separates itself is Galaxy AI. On this phone, AI isn’t just a couple of camera tricks—it’s built into photo editing (removing unwanted objects, reframing, enhancing), real-time translation, summarizing content, and helping with calls and productivity. It feels less like you’re just getting a faster version of the same device and more like your phone actively helps you think, create, and communicate.
That combination of refined hardware and deeply integrated Galaxy AI makes the jump to the S26 Ultra feel like a genuine generational shift, not just another spec bump.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast processing.
on March 15, 2026
Posted by: Bananas94011
[This review was collected as part of a promotion.] Galaxy Ai will take some getting used to. It's very advanced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Features that are missing
on March 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Work apps disappeared in the new phone. Which is the only reason I stood with galaxy because I had that option to turn it on and off. Now it's something I need to download all over again.
Value
2
Response from Samsung USBy R&R Team, March 16, 2026
Hello AVSoliz, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when your data doesn't transfer fully, and that you are needing to redownload apps and align the settings to your preferences. We have provided a link to the Samsung Support Team to assist you if you are unable to get the apps you are needing, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I have used Samsung galaxy for more than 10 years
on March 15, 2026
Posted by: Dilmer
[This review was collected as part of a promotion.] I have used Samsung galaxy for everything keep me organized and what I love is that every year a new cellphone come out has that detail to be improved and fantastic to be loved
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 Ultra AI honestly such a solid pho
on March 15, 2026
Posted by: Orasadil
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is honestly such a solid phone. Super smooth, crazy good camera, and the whole thing just feels really premium. Kinda hard not to love it.”
“Loving my Galaxy S26 Ultra AI so far — the screen is gorgeous, the camera makes everything look pro, and it’s just been super smooth to use day‑to‑day. Definitely feels like an upgrade I’m glad I made.”
“Loving my Galaxy S26 Ultra AI so far — the screen is gorgeous, the camera makes everything look pro, and it’s just been super smooth to use day‑to‑day. Definitely feels like an upgrade I’m glad I made.”
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best experienced ever
on March 15, 2026
Posted by: Khalid
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
The Samsung Galaxy S26 Ultra is an amazing phone. The display is beautiful, the performance is extremely fast, and everything runs very smoothly. The camera quality is outstanding, especially the zoom and night photos. Battery life is also excellent and easily lasts all day.
Overall, this is one of the best smartphones I have ever used. Samsung did a great job with this device. Highly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent privacy feature
on March 15, 2026
Posted by: Ganesh
[This review was collected as part of a promotion.] Bixby is better than the previous generation and love the customization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless easy user experience
on March 15, 2026
Posted by: SamsungRider
[This review was collected as part of a promotion.] I have always loved Samsung. However, adding the Galaxy AI has been top tier. It makes life so much easier and more manageable with AI by my side.
Value
5
Written by a customer while visiting Samsung US