Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,778 Reviews)
Rating breakdown 2,778 reviews
5 Stars
2,508
4 Stars
214
3 Stars
35
2 Stars
7
1 Star
14
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
1
It came delivered with a dead pixel when I opened
on March 9, 2026
Posted by: Noodle
[This review was collected as part of a promotion.] Was really looking forward to trying out the new features, but have to get it replaced first... the privacy display still looked cool before I put it back in the box. Will say the customer service has been good, but this is on the s26u specifically. Never had a phone come with a defect, ever.
Value
1
Response from Samsung USBy R&R Team, March 10, 2026
Hi Noodle, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it is when you have a brand new device that is not meeting your expectations. We have provided links to the Samsung Support Team and your warranty information if you are still needing to resolve this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on March 10, 2026
Posted by: GULLY11
[This review was collected as part of a promotion.] Upgraded from s23u. Good AI features.
Design is almost same. Good upgrade but not a great phone.
Design is almost same. Good upgrade but not a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone
on March 10, 2026
Posted by: Luisote26Ultra
[This review was collected as part of a promotion.] I have been using Galaxy phones for several years, but especially Galaxy S26 Ultra I really liked its design, the photos are fantastic and especially the sharpness of the screen is spectacular, in general this new phone is beautiful. I also want to mention that AI is more intuitive, much more active, works better, helps you with many things, and with amazing speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with great features.
on March 10, 2026
Posted by: Hugo956
[This review was collected as part of a promotion.] The phone is very fast and the battery life is amazing. The privacy display is also great and super useful especially when going on my banking apps. The galaxy AI is also very useful especially the phone calling features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on March 11, 2026
Posted by: Sxkurai
[This review was collected as part of a promotion.] I'm super happy with the shape of the phone, the screen and camera quality and the "Galaxy AI" is really useful! A great upgrade from my s23 ultra!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it!
on March 11, 2026
Posted by: Adultra26
[This review was collected as part of a promotion.] Loving the new Galaxy AI features. So much to discover and very excited about it. The new privacy screen pretty amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worthy upgrade from S23 Ultra
on March 11, 2026
Posted by: Dedeaux
[This review was collected as part of a promotion.] I use my phone as a phone! Coming from the S23 Ultra, the uptick in performance and features is noticeable.
I use this for its primary function to communicate via voice and text. This phone does these tasks flawlessly.
The OneUi version is newer on this phone and I am happy with the updates and refinements. UI is intuitive and doesn't get in the way.
Battery is great as well. Default settings are refined and offer more than a day for my usage.
Screen is... different. My S23 Ultra was bright and vibrant and I have not been able to match that on the S26 Ultra. Colors seem less vivid on this screen. I feel the resolution is the same or possibly a little better. Note that this is what I see and experience with my eyes and not taking into account actual specs. I assume the privacy feature implementation is impacting the perceived visuals, but I don't know. I do not have this turned on often.
The phone is fast. I'm happy overall and recommend anyone needing an upgrade to choose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This Galaxy S26 Ultra has awesome features!
on March 11, 2026
Posted by: Phillygirl
[This review was collected as part of a promotion.] I am loving everything about the new galaxy S26 ultra. I love the feature (pen) where you can color create your own art etc. The only gripe I have about this new phone is that the battery life is worse then the S25 ultra as far as holding a charge. It does not last long once you've used it for 45 mins-1hrs...However, fast charging kind of makes up for it. It doesn't take an hour to an hour and a half to get at least 80% -100% battery life back. All in all, I would still highly recommend buying this product.
Value
4
Written by a customer while visiting Samsung US