Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9 out of 5
4.9
(3,189 Reviews)
Open Ratings Snapshot
Rating breakdown 3,189 reviews
5 Stars
2,865
4 Stars
264
3 Stars
37
2 Stars
7
1 Star
16
73%of customers recommend this product. 
(
19 out of 26
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
This product has cool features
on March 15, 2026
Posted by: Bigman3014
[This review was collected as part of a promotion.] Upgrade from a S23 ultra to the S26. This phone is huge upgrade with cool features like Galaxy AI to assist with camera functions and many more. Oh and let's not for get the built in Privacy screen feature from the nosey people.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great display of privacy
on March 15, 2026
Posted by: Alexis
[This review was collected as part of a promotion.] I loved the privacy display on the new phone i can have privacy on separate apps
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice Upgrade
on March 15, 2026
Posted by: BeeBee
[This review was collected as part of a promotion.] I have yet to check out all aspects of the new S26 Ultra. It is a nice upgrade from my S23 Ultra. However, I do miss the Samsung messaging app which is not supported on S26.
I am excited for the new AI features and look forward to exploring more uses.
The new phone works well across my Samsung ecosystem.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great device by Samsung
on March 15, 2026
Posted by: Marvb84
[This review was collected as part of a promotion.] Another great device by Samsung. Always meeting my demands. Looking forward to all the great stuff this phone has to offer specially galaxy Ai.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well worth the purchase!
on March 15, 2026
Posted by: TheBoden
[This review was collected as part of a promotion.] I recently upgraded from the s23 ultra and already im in love with this device! This thing is a beast! The processor is super smooth and fast! And the display is unmatched! Not to mention the privacy display that you can set to different apps so you don't have to toggle it on! And a galaxy ai is so intuitive and easy to use! I create car content on TikTok and this devise with its 512 gigs of storage and upgraded camera and editing features is bar none the best out there! I would absolutely recommend this phone to everyone! Did I forget to mention that you can now screen record only the video or whatever part of your screen! Such a great device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The 26 ultra is truly amazing!
on March 15, 2026
Posted by: Jaydog
[This review was collected as part of a promotion.] Upgrading from a Galaxy S23 Ultra to the Galaxy S26 Ultra feels like finally getting the version of this phone Samsung always wanted to build, especially with the massive leap in Galaxy AI.
The S23 Ultra already gave you things like a big, beautiful display and S‑Pen, but the S26 Ultra’s screen is brighter, smoother, and adds privacy-focused tech that makes it harder for people beside you to see what’s on your display, which you’ll notice instantly in public spaces.
Even coming from the S23 Ultra, the camera upgrade is real. The 200 MP main sensor, improved zoom, and far smarter low‑light processing make photos look cleaner, sharper, and more consistent, so you need fewer retakes and edits. Night shots, portraits, and long‑range zoom all get a noticeable boost, and video looks more stable and polished right out of the camera.
Where the S26 Ultra truly separates itself is Galaxy AI. On this phone, AI isn’t just a couple of camera tricks—it’s built into photo editing (removing unwanted objects, reframing, enhancing), real-time translation, summarizing content, and helping with calls and productivity. It feels less like you’re just getting a faster version of the same device and more like your phone actively helps you think, create, and communicate.
That combination of refined hardware and deeply integrated Galaxy AI makes the jump to the S26 Ultra feel like a genuine generational shift, not just another spec bump.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very fast processing.
on March 15, 2026
Posted by: Bananas94011
[This review was collected as part of a promotion.] Galaxy Ai will take some getting used to. It's very advanced.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Features that are missing
on March 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Work apps disappeared in the new phone. Which is the only reason I stood with galaxy because I had that option to turn it on and off. Now it's something I need to download all over again.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 16, 2026
Hello AVSoliz, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when your data doesn't transfer fully, and that you are needing to redownload apps and align the settings to your preferences. We have provided a link to the Samsung Support Team to assist you if you are unable to get the apps you are needing, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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