Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(3,011 Reviews)
Rating breakdown 3,011 reviews
5 Stars
2,715
4 Stars
237
3 Stars
37
2 Stars
8
1 Star
14
75%of customers recommend this product.
(
18 out of
24)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Premium Upgrade
on March 16, 2026
Posted by: Rlong76
[This review was collected as part of a promotion.] Coming from a S23 Ultra, this is quite an upgrade. Speed, power, screen quality , audio quality. All huge leaps in technology.
Wasn't sure how I would use the new AI system , but I realized I I love the Galaxy AI. I find myself learning something new that I can do everyday.
Samsung has done an amazing job with the s26 series of phones, particularly this Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone of the year!
on March 11, 2026
Posted by: Dav9Ol
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is easily the most powerful and useful smartphone I’ve owned. As someone who works heavily with data and photography and relies on technology for both work and everyday life, this device is a game changer!
One feature I use constantly is Galaxy AI. During my workday, I often review long emails and technical reports, and Galaxy AI helps summarize content quickly so I can focus on the key points. It’s also extremely helpful for improving written responses when communicating with colleagues.
For photography, this phone is incredibly useful when scouting locations or capturing quick shots when I don’t have my full camera gear with me. The detail in the photos is impressive, and the horizontal lock when recording action videos is superb. I also use the Galaxy AI photo editing tools to quickly clean up images and remove distractions before sharing them on social media.
The privacy display is magnificent! Now I can open my wife's text in public haha.
For photography, this phone is incredibly useful when scouting locations or capturing quick shots when I don’t have my full camera gear with me. The detail in the photos is impressive, and the horizontal lock when recording action videos is superb. I also use the Galaxy AI photo editing tools to quickly clean up images and remove distractions before sharing them on social media.
The privacy display is magnificent! Now I can open my wife's text in public haha.
I could go on, but this phone is powerful and versatile, and in my opinion, the best smartphone in the world right now.
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there Dav9OI, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this new device to be the most powerful device you have used, with so many amazing features and capabilities that help you with a number of daily tasks. We have provided a link to the Samsung Support Team. These experts can assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone love it
on March 15, 2026
Posted by: Bigguy
[This review was collected as part of a promotion.] When i got this new it was the easiest phone i have ever had to setup. Was very streamline when doing it. The phones new upgrads are very nice. I love how samsung made the new phone look . I had a s22 ultra and is a lot lighter in weight then my old phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with useful feature
on March 11, 2026
Posted by: mighty
[This review was collected as part of a promotion.] Still new on device, play it all day and everything was great, picture came out sharp and vivid color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bummed
on March 12, 2026
Posted by: Phone
from Alabama
Wish all the colors were available in store and there is no otterbox case
Written by a customer while visiting Samsung US
Customer Rating
5
The ultra of Ultras!
on March 13, 2026
Posted by: SwedeYoop
[This review was collected as part of a promotion.] The moment I pulled this phone out you could tell it was different; it is lighter than my old S22 Ultra as well as the iPhones in my family. This already had the One UI 8.5 which has several improvements mainly the Galaxy AI, the privacy screen, and the camera quality improvements. Galaxy AI has introduced several of it's own capabilities and improvements making many tasks more streamlined; the privacy screen is absolutely AWESOME! When used, the screen does dim somewhat but is actually quite nice as it is easy on the eyes; the security it brings is unmatched. The camera improvements are quite noticeable with the quality of nighttime pictures and the crispness of the pictures overall has improved significantly. The quality is easily comparable to those taken with a professional camera such as a Canon. I had the S22 Ultra for the last year; to say the S26 Ultra is an improvement is a massive understatement. The cost being what it is, they have made enough significant improvements with this model that the cost is well with the upgrade; no regrets here!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen size and speed are fantastic.
on March 14, 2026
Posted by: DeeMee
[This review was collected as part of a promotion.] I love the Galaxy AI feature. It lets me create and do so many different things on my phone. My Samsung 26 Ultra is the perfect phone for work, gaming, creating videos and taking pictures. I pre-ordered mine so I wouldn't have to wait for it to be on back order. Thanks Samsung for giving us a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the upgrade, should have waited.
on March 13, 2026
Posted by: Hajro
from Davenport, IA
I upgraded from S23 Ultra. I wish I waited. The battery life on the 26 Ultra is same. I'm still charging my phone 3 times a day. Performance wise, I didn't notice any change, it's still overheating from back. Even as I'm writing this review the phone is getting hot. Camera and display are good. Durability so far is good. Overall I should have waited.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello Hajro, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not operating as intended or expected. We have provided links to articles to help you troubleshoot the temperature and maximize the battery life of your device. We have also provided a link to the complete manual and Samsung Support Team to help you discover the full capabilities of your device, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US