Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9 out of 5
4.9
(2,919 Reviews)
Open Ratings Snapshot
Rating breakdown 2,919 reviews
5 Stars
2,634
4 Stars
227
3 Stars
37
2 Stars
7
1 Star
14
71%of customers recommend this product. 
(
17 out of 24
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
4 out of 5
4
Good hardware, frustrating software
on March 14, 2026
Posted by: BixDeezNutz
[This review was collected as part of a promotion.] The s26 ultra is a capable phone, especially in the US market where more advanced hardware is unavailable. The interface is snappy, the screen is excellent, and the build quality is sturdy. I use the phone across business and personal activities, and it switches between the apps well.
Unfortunately, the software and industry's incessant push for all things AI (Galaxy AI in this case) mars a clean slate. From the moment of setup, the offers of "help" never end, like a sugar-addled preschooler who can't stay out of the kitchen. Transitioning from a Google Pixel has also been a challenge, as the ghost of Gemini also vies for attention. Meanwhile, simple instructions you could actually expect a 5 year old to help with, such as "call grandma", present insurmountable challenges.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great cameras, fantastic privacy screen
on March 14, 2026
Posted by: Geffery
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a little while now and overall I’m really impressed. The phone feels super fast and the screen is amazing as usual with Samsung’s Ultra models. Everything from scrolling to switching between apps feels really smooth.
One of the coolest parts is Samsung Galaxy AI. Some of the AI features actually feel useful instead of just gimmicks. I’ve used the photo editing tools to remove objects from pictures and it works surprisingly well. The translation and search features are also nice when browsing or messaging.
The camera is another highlight. Photos look really sharp and the zoom is still one of the best on any phone. Night photos also come out clearer than my previous phone.
Battery life has been solid for me, easily lasting a full day with normal use. The phone is big and a little heavy, but that’s pretty normal for the Ultra series.
Overall, if you like big phones with great cameras and want to try some of the new AI features, the S26 Ultra is definitely worth it. It feels like a powerful phone that will stay relevant for a few years
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on March 14, 2026
Posted by: Illiad1975
[This review was collected as part of a promotion.] I moved from the S25 Ultra to the S26 Ultra. The phone is responsive, holds a charge longer, charges faster, and the transfer was seamless. The screen is great, the phone is fast, and the overall experience was good. The Galaxy AI is quick, helpful, and very useful in my day-to-day life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing new model!
on March 14, 2026
Posted by: jnrosh
[This review was collected as part of a promotion.] This is a stunning phone and has a ton of new features. This model is definitely leaps and bounds above any of it predecessors. The AI is really cool and I'm still trying to learn how to you use in my daily routine. The display is absolutely stunning to, even when the privacy setting is on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z TriFold, hands down, the best phone available
on March 14, 2026
Posted by: mdanish4
[This review was collected as part of a promotion.] Galaxy AI represents a significant advancement introduced by Samsung, demonstrating genuine innovation. As a long-standing Samsung user, I have consistently adopted each model across the Galaxy S, Note, and Fold series since the inception of the original Samsung Galaxy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung S26 ultra: 12gb ram: 512gb storage
on March 14, 2026
Posted by: InsanityDDEF3
[This review was collected as part of a promotion.] Overall a very nice phone...
🔋 Battery – Same Size, But Still Good
Battery: 5000 mAh (same as previous Ultra models).
Charging: Up to 60 W wired fast charging and 25 W wireless.
Real-world usage: many reviews say all-day battery life thanks to the efficient new chip.
Yes, battery capacity didn’t increase, but efficiency improvements make it last about the same or slightly longer than
Chip: Snapdragon 8 Elite Gen 5 for Galaxy (3 nm).
Performance boost: about +19% CPU and +24% GPU vs previous gen.
Better cooling with a larger vapor chamber.
Extremely fast for gaming and heavy apps.
Excellent for multitasking and AI features.
🧠 RAM & Multitasking
RAM: 12 GB or 16 GB options.
Storage up to 1 TB.
One of the best Android phones for multi-window, DeX, and heavy apps.
New built-in Privacy Display that limits viewing angles so people next to you can’t see your screen.
And last but not least, camera is good but not great. I feel like this is more of a performance phone versus good photography. But this phone is the only phone with smart Ai stability control for video shots of turned on.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everything I have been wanting
on March 14, 2026
Posted by: Manimal3497
[This review was collected as part of a promotion.] With the new labs wake up option my phone has become a powerhouse for me. No more looking for my phone or watch to keep me on track and organized. Now I can do it all hands free. This phone has been one of my best investments in a long time. I am so glad that I did not wait!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Way more than what i expected from the phone
on March 14, 2026
Posted by: Franckxr
[This review was collected as part of a promotion.] Performance? Unreal. The Snapdragon 8 Elite Gen 5 flies through multitasking without a stutter, and the new aluminum armor cooling keeps it completely chill. The 60W charging gets me to 75% in just 30 minutes, an absolute lifesaver on packed workdays.
​But the real star is the camera. The upgraded 200MP main sensor and 50MP ultrawide are capturing ridiculously crisp, vibrant photos of my five-year-old running around. I seriously can't wait to test the 100x Space Zoom on our trip to Japan this fall!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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