Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,785 Reviews)
Rating breakdown 2,785 reviews
5 Stars
2,514
4 Stars
215
3 Stars
35
2 Stars
7
1 Star
14
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Great Phone
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Phone was easy to setup, and I love the new screen privacy feature, and it has a lot of other great new features .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing Short From AMAZING
on March 14, 2026
Posted by: Goliath
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is simply great! The size of it is pretty big but not obnoxiously large which makes watching Youtube extremely enjoyable! A simple yet very nice change is the keyboard! I very much like that the numbers are at the top of the keyboard! As someone who has had iPhones since the iPhone4 I'm truly blown away by the features of the Galaxy S26 Ultra! I plan on integrating the new Gemini AI feature in to my day to day life. I plan on setting up a schedule to use gemini to help me order and pick up my groceries after work to help me save time! I'm excited to have and enjoy it for the next few years learning all the new photo, video, AI, and system features!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s26 ultra review
on March 14, 2026
Posted by: Samurai2304
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a few weeks now, and honestly it’s one of the most impressive phones I’ve ever owned. Samsung really refined the design this year the phone feels premium, solid, and the big display is stunning for everything from watching videos to gaming.
The performance is insanely fast. The new Snapdragon processor makes everything feel instant, whether you’re multitasking, editing photos, or running heavy apps. Samsung also improved the cooling and efficiency, so the phone stays smooth even during long gaming sessions.
But the real game changer is the AI. Galaxy AI actually feels useful instead of gimmicky. The phone can help automate tasks, suggest actions based on what you’re doing, and even enhance photos and videos automatically. It feels like the phone is actively helping you instead of just reacting to commands. The upgraded AI processing is much faster too, thanks to a big boost in the phone’s NPU power.
Samsung Global Newsroom The camera system is also incredible. Night photos look brighter and sharper, and videos are super stable thanks to improved stabilization.
Samsung Global Newsroom The camera system is also incredible. Night photos look brighter and sharper, and videos are super stable thanks to improved stabilization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26 Ultra
on March 14, 2026
Posted by: TeamSamsungGalaxy
[This review was collected as part of a promotion.] I love my new upgrade from the S24 to S26 Ultra. The update from Galaxy AI is a game changer for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure what to think so far.
on March 14, 2026
Posted by: Anonymous
The display colors are so dull compared to older models. I have vividness turned all the way up, and my s22 ultra is way more vibrant even on the factory settings. Before people say "make sure to turn this and that off" they already are, no matter what settings I tweak the display just doesn't compare to my s22 ultra and its a real let down. Also why do we still not have the Bluetooth connectivity of the S-pen back? What are you guys doing Samsung.... (also the s-pen seems so brittle)
Cameras appear really great so far although I am saddened by the downgrade of the front facing camera vs the s22 ultra's. Battery performance is awesome so far, it does get a tad warm when playing certain games though.
Response from Samsung USBy R&R Team, March 15, 2026
Hi Braeden, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with some frustration as you are adjusting to changes in the design, appearance, and software from your previous device. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also shared links to articles to help you troubleshoot the temperature of your device and redesigned S Pen features. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the new phone!
on March 14, 2026
Posted by: aljaye
[This review was collected as part of a promotion.] I upgraded from the Samsung S22Ultra & I love it! i love the camera quality, streaming is also so clear!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade!
on March 14, 2026
Posted by: Reaper
[This review was collected as part of a promotion.] The Samsung s26 ultra is a great phone the Galaxy AI is more advanced than I thought it was. I came from a s23 ultra and the upgrade is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best AI features
on March 14, 2026
Posted by: Bphil415
[This review was collected as part of a promotion.] I wanted this device purely because i wanted the best AI on the market. Galaxy AI goes beyond the basics. It's made my traveling life a breeze! I can ask it from translation request to asking what something is just by taking a photo of it. I love my new phone!
Value
5
Written by a customer while visiting Samsung US