Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9 out of 5
4.9
(2,938 Reviews)
Open Ratings Snapshot
Rating breakdown 2,938 reviews
5 Stars
2,651
4 Stars
229
3 Stars
37
2 Stars
7
1 Star
14
71%of customers recommend this product. 
(
17 out of 24
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Loving the speed and feel
on March 13, 2026
Posted by: BretMav
[This review was collected as part of a promotion.] Significant increase in speed/performance over my s23 Ultra.
Surprised by the capability of Galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone and super light
on March 13, 2026
Posted by: featherweight
[This review was collected as part of a promotion.] ​I’ve always loved the Ultra series for the screen and cameras, but the weight usually makes it a chore to hold for long periods. Not this time! The switch to the new aluminum frame and the thinner design makes it feel incredibly light compared to my old phones. It’s noticeably more comfortable to use one-handed, and it doesn't weigh down my pockets anymore. If you want the power of an Ultra without the hand fatigue, this is the one.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Upgrade
on March 13, 2026
Posted by: CurtisR
[This review was collected as part of a promotion.] I went from an S24 Ultra to the S26 Ultra and it had been great. The privacy option on the screen is worth the upgrade not to mention the speed and the features of UI 8.5. I also believe the Galaxy AI has helped change for the better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not perfect
on March 13, 2026
Posted by: Rell908
[This review was collected as part of a promotion.] Overall this is a good phone. I like the upgrades to Galaxy AI features like typing to edit/ change pictures and the new call screening.
However I don't see any noticable upgrades to camera/picture quality and battery life doesn't seem to be improved but it's still too early to call that one.
I would have liked to see bolder colors like a jade green or the deep blue that was available on the fold 7, a return of Bluetooth on the Spen, larger battery capacity and built in magnets for charging.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth Upgrading
on March 13, 2026
Posted by: NickatNite
[This review was collected as part of a promotion.] The new S26 Ultra is amazing, even when considering I upgraded from the S25 Ultra. I consider myself a normal smartphone user. I don't do content creation. I don't do heavy mobile gaming. If anything, I consume a little more media than the average user (TikTok, YouTube, Spotify, etc). Yet, the S26U already feels like a step up from last year's model.
For starters, it's thinner and a tad lighter. Definitely noticeable after adding a case and holding the phone to watch reels and such.
Camera bumps are bigger than before. Makes wireless charging on my old accessories difficult, especially when you add a case. And the rocking of the phone when it sits on a flat surface with the screen up is a little rough.
Privacy Display is worth it. I love having it on specifically for certain apps and pop up notifications. I don't have it on when I'm watching videos or viewing photos, so I don't feel the drop in screen fidelity since half the pixels turn off when Privacy Display is active. The fact that Samsung is the first to offer this AND you get options instead of simple "on or off" is pretty intuitive.
Galaxy AI features are plentiful on the S26U. I've only used the Call Assist and Photo Assist features, but it feels like most of the features have increased ease of use which is huge for accessibility. Looking forward to checking out the other features in more depth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 13, 2026
Posted by: SamsungForLife
[This review was collected as part of a promotion.] The upgraded Galaxy AI really improves the phones overall performance. It provides suggestions on photos, messages, and videos. Gemini also provides amazing feedback on questions and can answer complex questions. I use Gemini just about everyday to help with certain task I need help completing. The phone also has a great battery life, crisp display, and phenomenal security. Overall the Galaxy S26 Ultra is an amazing phone and quite an improvement from last year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 ultra, the way for future phones?
on March 13, 2026
Posted by: Raghuveer
[This review was collected as part of a promotion.] Galaxy s26 ultra, it doesn't stand out like other phone which released last year but it does the job of what its supposed to do. The privacy display will come into use in public places. Camera as usual it works great. ONE UI is on its own league. The best UI experience even better than stock android and not laggy. All the small improvements ver S25 ultra made it a better phone and making the phone light weight was the good decision now easy to hold and small changes to body shape have made huge improvement. Hope you continue working on these small changes and improve the daily experience of a regular user. At last Galaxy AI is fun to play around and edit some crazy pics to share with your family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great AI features
on March 13, 2026
Posted by: Alval520
[This review was collected as part of a promotion.] Better shape for me, it feels more comfortable in hand than previous models. In love with Galaxy AI, even friends with Iphones ask me to edit pics from them.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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