Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,778 Reviews)
Rating breakdown 2,778 reviews
5 Stars
2,508
4 Stars
214
3 Stars
35
2 Stars
7
1 Star
14
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
The camera is awesome
on March 11, 2026
Posted by: Calinative
[This review was collected as part of a promotion.] The AI features are excellent i had the s 24 ultra the s 26 ultra is the best phone on the market
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there Calinative, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love the enhanced features and new capabilities available on your device, and that you are finding it the best phone available. We have shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Next-Level Innovation with Galaxy AI
on March 11, 2026
Posted by: Thanathos
[This review was collected as part of a promotion.] I switched from the Galaxy S24 Ultra to the new S26 Ultra, and I couldn’t be happier. The display alone is a major reason — it’s brighter, sharper, and the new anti-spy mode is a total game-changer. That, along with the incredible audio draft feature, was exactly what convinced me to upgrade. The speakers are louder and clearer, and the camera now picks up much more light, so my night photos look better than ever.Galaxy AI feels smarter in every way. The call assistant that answers for me and summarizes what the caller needs is unbelievably useful, and the overall performance is faster and smoother than my old phone. Plus, being able to resize and rearrange the toolbar icons makes the whole experience feel more personal. The S26 Ultra really feels like Samsung’s most advanced and thoughtful phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best got better
on March 11, 2026
Posted by: Mwcinci
[This review was collected as part of a promotion.] I'm really liking this new s26u. The Galaxy AI I'm so so about. Just a fast phone with an incredible camera decent battery is good enough so far. I'll dig into the Galaxy AI more so I may be able to better review this later.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but cases w/o magnets are limited
on March 11, 2026
Posted by: Grammymidge
from Hatton, AL
Nice Phone with new options that make it nicer to use. I wouldn't change anything about the phone. The only issue I have is the limited availability of cases that do not have the magnets in it. This is causeing an error to pop up telling me that the magnets will cause an issue with the response of the stylus. What I do not understand is that Samsung is offering these accessories for the Ultra when the issue exists.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on March 12, 2026
Posted by: JBphoto
[This review was collected as part of a promotion.] So far so good. I'm still learning how to use AI features. The privacy display is not as good as I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a significant upgrade
on March 12, 2026
Posted by: Slafshopz
from Las Vegas
Decided to return for 3 reasons: 1) trade in refund same regardless of storage. I have 1T. Trade in value same as 256Gb.
2) no Qi 2.1
3) no battery tech upgrade
2) no Qi 2.1
3) no battery tech upgrade
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, March 13, 2026
Hello there Slafshopz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can be disappointing it can be when you have a new device that is not meeting your expectations. New cases with the magnetic charging do allow for the Qi 2 charging you are seeking with your device. We have also shared links to articles to help you maximize the battery life of your device at your convenience. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
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Written by a customer while visiting Samsung US
Customer Rating
4
A fantastic upgrade with a few bumps
on March 13, 2026
Posted by: IshScout
[This review was collected as part of a promotion.] I've been a devoted Galaxy fan for years. Last year I went from the S22 Ultra to the S25 Edge but something felt off.
With the announcement of privacy display & horizon lock I knew I had to find away to get this device. That camera setting can be extremely helpful to those with things like hand tremors where it's difficult to stay still to get those perfect shots. The night photography upgrade will help for those upcoming BTS concerts. 🫰🏻💜
The only thing I miss so far is the old object remover that doesn't use AI. Sometimes you just want to make small edits without being slapped with an AI watermark. Now I have to use a 3rd party app for that when it was built in previously.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 26 ultra
on March 14, 2026
Posted by: Sloppytacos
[This review was collected as part of a promotion.] Couldnt be happier with my galaxy purchase. Has all the things I need conveniently at my finger tips. Plus the addition of galaxy AI just makes the whole process easier. Just by clicking a few buttons and speaking to the AI, I can write a text, send an email, mark the date and time on a calender all at the same time.
Value
5
Written by a customer while visiting Samsung US