Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,932 Reviews)
Rating breakdown 2,932 reviews
5 Stars
2,646
4 Stars
228
3 Stars
37
2 Stars
7
1 Star
14
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
3
Disappointed
on March 12, 2026
Posted by: Adam
Poor speaker quality compared to S25 Ultra. Sounds like a cheap phone you buy at Walmart. Not impressed. Starting to go backwards with quality. Wish I had just stuck with S25 Ultra.
Response from Samsung USBy R&R Team, March 12, 2026
Hello Adam, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra. We completely understand how distressing it can be when your new device is not meeting your expectations in functionality. We have provided links to troubelshooting guides to help you troubleshoot the audio quality of your phone. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 12, 2026
Posted by: Djandrru
[This review was collected as part of a promotion.] I am completely satisfied with everything Samsung produces; the brand is beyond competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
From day one samsung has never failed
on March 12, 2026
Posted by: Excel1
[This review was collected as part of a promotion.] AI awesome! Gaming is exciting and spectacular. Must have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Transition
on March 12, 2026
Posted by: Laser2boy
[This review was collected as part of a promotion.] The transfer from my S21 Ultra to the S26 Ultra was flawless. Still exploring all the new features and especially the Galaxy AI features. The phone executes commands quickly and the Malware/Virus feature appears to be very robust. Looking forward to experiencing all that this phone has to offer.
Value
5
Response from Samsung USBy R&R Team, March 12, 2026
Hi there Laser2boy, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so happy to hear how easy you found the inital data transfer and setup of your device to be, and how excited you are to fully explore the capabilities of your device. We have provided a link to the complete manual for your device to help you fully explore your new device, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 12, 2026
Posted by: K22620
[This review was collected as part of a promotion.] Upgraded from Galaxy S24 Ultra and I'm more than impressed. The cameras and video stabilization are fantastic, the Galaxy AI features are helpful and agentic, the audio eraser for watching videos is great, the display is phenomenal and the added privacy display is stellar. No problems at all after using for a week. Never really used the bluetooth capability for the s pen with my 24 ultra so that isn't a factor for me and the lack of built in magnets is easily solved with a phone case. Great phone. Would recommend 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on March 12, 2026
Posted by: napeHbNYC
[This review was collected as part of a promotion.] Great all around phone. Every feature is very well tought through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The "candy bar" form factor is great!
on March 12, 2026
Posted by: Surfer96817
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra's AI-powered photo editing tools are truly remarkable. I've found them incredibly intuitive and user-friendly, making complex edits feel effortless. The intelligent object removal feature, for instance, has saved me so much time and frustration. Furthermore, the AI-enhanced image processing consistently produces stunning results with vibrant colors and sharp details. It's a game-changer for anyone who loves photography and wants to elevate their mobile editing experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone Ever Made
on March 12, 2026
Posted by: Batgrl21
[This review was collected as part of a promotion.] I’ve been using the S26 Ultra for a few weeks now, and it is easily the most refined smartphone experience I've ever had. As someone who balances a busy schedule, this phone has become my essential daily driver.
The Highlights:
The Display: The new anti-reflective coating is a total game-changer. I can use it in direct sunlight without any glare, and the colors are incredibly vibrant.
Performance: Everything is instantaneous. Whether I'm multitasking between heavy apps or editing high-res video, there is zero lag. The thermal management is also excellent—it stays cool even under pressure. Galaxy AI is smarter and does more!
Camera System: The zoom clarity remains the gold standard, but the real win is the improved shutter speed. It finally captures moving subjects (like pets or kids) with perfect sharpness.
Battery Life: Even with heavy use and the high-resolution screen active, I’m comfortably ending my day with 30-40% battery left.
The S-Pen: It’s my go-to for signing documents on the fly and precise photo editing. It’s a feature you didn’t know you needed until you have it.
The Highlights:
The Display: The new anti-reflective coating is a total game-changer. I can use it in direct sunlight without any glare, and the colors are incredibly vibrant.
Performance: Everything is instantaneous. Whether I'm multitasking between heavy apps or editing high-res video, there is zero lag. The thermal management is also excellent—it stays cool even under pressure. Galaxy AI is smarter and does more!
Camera System: The zoom clarity remains the gold standard, but the real win is the improved shutter speed. It finally captures moving subjects (like pets or kids) with perfect sharpness.
Battery Life: Even with heavy use and the high-resolution screen active, I’m comfortably ending my day with 30-40% battery left.
The S-Pen: It’s my go-to for signing documents on the fly and precise photo editing. It’s a feature you didn’t know you needed until you have it.
Value
5
Written by a customer while visiting Samsung US