Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,932 Reviews)
Rating breakdown 2,932 reviews
5 Stars
2,646
4 Stars
228
3 Stars
37
2 Stars
7
1 Star
14
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
2
Awesome everything EXCEPT the display
on March 11, 2026
Posted by: Bpnd
The phone feels great, camera is great, battery is great.
But the display is so fuzzy to me that I can't use it. Even with privacy display off, the screen strains my eyes when reading text. I wanted to like this phone a lot but I unfortunately will have to return it.
If you are thinking of buying this phone, definitely check it out in store before you do. I did not, and I probably should have.
I had a s23u and a fold 7, and my partner had a s25u, and I had no problem with those phones screens. So there's definitely something introduced with the s26u that strains my eyes.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, March 12, 2026
Hi Bpnd, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the ability to comfortably use your new device for prolonged periods of time is to you every day. We have provided a link to the complete manual to assist you with different display options that may better align to your preferences. We have also shared a link to the Samsung Support Team to assist you if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent features and great quality
on March 11, 2026
Posted by: StealthySpot
[This review was collected as part of a promotion.] I have been using galaxy Ai for pictures and for scanning papers and they have come out great and really good quality. The phone has a great response to touch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect time to upgrade
on March 11, 2026
Posted by: Jcr33k
[This review was collected as part of a promotion.] I upgraded from a Galaxy S22 Ultra for this phone and it was a great decision. The Galaxy AI has been insanely helpful and getting the phone set up and I've actually for the first time had conversations with an AI for dinner options which is very odd but fun. And I look forward to learning much much more about the phone. The call assist has been a major boon in screening spam calls. The privacy screen works as advertised. I'm thrilled with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26, Loving it
on March 11, 2026
Posted by: Private
[This review was collected as part of a promotion.] Love the new S26! I got the light blue, live the color. I'm so glad for the flat screen (just had S22)
I don't do anything extreme, but the camera is amazing, very clear screen.
Just love it!
I don't do anything extreme, but the camera is amazing, very clear screen.
Just love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is amazing!
on March 11, 2026
Posted by: PrincessShadow
[This review was collected as part of a promotion.] I just got my Samsung Galaxy S26 Ultra and it’s seriously impressive.
First thing I noticed is how light it feels for such a big phone. The design is sleek and comfortable, even with the massive display.
The new Galaxy AI features are actually useful too. From smart photo editing to helpful suggestions while you’re using apps, it feels like the phone is working with you instead of just being a device.
Another standout feature is the Privacy Display. It limits the viewing angles so people around you can’t easily see your screen. Super helpful when checking messages or emails in public.
Add in the gorgeous display, powerful cameras, and strong performance.
Overall: Powerful, smart, and surprisingly light. Definitely a top-tier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best on the market
on March 11, 2026
Posted by: MissKatya
[This review was collected as part of a promotion.] I filled up my S24 Ultra and was ready to upgrade. I was skeptical I was going to see a real difference between the s24 ultra and the new S26 ultra, but with an awesome trade in option I went for it. Wow what a jump. Cameras are next level amazing. I didn’t think I would have been super into the Galaxy AI features but they have quickly become so useful. The speed and features such as the privacy mode is crazy I can’t wrap my mind around how it works. I am so glad I held out and got the S26 Ultra and didn’t settle for a lesser device. Battery life is amazing as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture quality
on March 11, 2026
Posted by: Dinges1980
[This review was collected as part of a promotion.] I use my phone other than talking... for pics, bills, games, streaming i love the quality of the camera three most
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Love it.
on March 11, 2026
Posted by: Dessluuuvsdess
[This review was collected as part of a promotion.] I love EVERYTHING about the phone.. The keyboard. The riingtonesss... The picture quality is amazing.
Value
5
Written by a customer while visiting Samsung US