Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,930 Reviews)
Rating breakdown 2,930 reviews
5 Stars
2,644
4 Stars
228
3 Stars
37
2 Stars
7
1 Star
14
71%of customers recommend this product.
(
17 out of
24)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
This is a great
on March 11, 2026
Posted by: Love12
[This review was collected as part of a promotion.] This is great update with the Galaxy AI and the spy screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on March 11, 2026
Posted by: RyzezMan
[This review was collected as part of a promotion.] You'll see many reviews on YouTube or maybe other places, but they are not regular users. They're out to be critical at all cost just to get clicks. I love this phone. It's fast. I'm moving up from a Galaxy s23 ultra. And after the software glitches after upgrading, this was a welcome change. The phone is beautiful. It's comfortable in the hand. I love the Galaxy AI features that is integrated into the phone. Many very useful things. I'm very happy with this purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Slow Sluggish Half Rate Performance
on March 11, 2026
Posted by: QBANTECH
[This review was collected as part of a promotion.] Galaxy S26 Ultra feels slow and sluggish at half speed out of the box, with UI lag and throttling hurting day‑to‑day performance, even though the chip itself is powerful on paper.
Value
3
Response from Samsung USBy R&R Team, March 12, 2026
Hello there QBANTECH, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how important the full processing power of your device is to you, and we would love nothing more than to help you troubleshoot and resolve this experience. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to assist you if this experience continues, or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Newest Galaxy
on March 11, 2026
Posted by: TronforSamsung
[This review was collected as part of a promotion.] There is a noticeable difference in the weight of the phone and not in a cheap way, in a great way.
The new features of the phone give me the ability to be in sync no matter what samsung device I am using. The Galaxy AI features have already saved me a ton of time on things that typically annoy me.
I am so happy I made this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 11, 2026
Posted by: Maritzaloves
[This review was collected as part of a promotion.] Phone has great features, loving the camera quality and how fast the phone is. Also all the AI features make it easier to navigate life. Loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone it's great
on March 11, 2026
Posted by: MIGANGEL
[This review was collected as part of a promotion.] I love the new phone works fast, everything looks clear and it's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone samsung has made yet.
on March 11, 2026
Posted by: BigCarlSlime
[This review was collected as part of a promotion.] The Galaxy AI is awesome. I upgraded from the S24 Ultra because the new technology In the 26. Can't wait to figure out the rest of the upgrades it offers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Awesome everything EXCEPT the display
on March 11, 2026
Posted by: Bpnd
The phone feels great, camera is great, battery is great.
But the display is so fuzzy to me that I can't use it. Even with privacy display off, the screen strains my eyes when reading text. I wanted to like this phone a lot but I unfortunately will have to return it.
If you are thinking of buying this phone, definitely check it out in store before you do. I did not, and I probably should have.
I had a s23u and a fold 7, and my partner had a s25u, and I had no problem with those phones screens. So there's definitely something introduced with the s26u that strains my eyes.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
3
Value
2
Response from Samsung USBy R&R Team, March 12, 2026
Hi Bpnd, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the ability to comfortably use your new device for prolonged periods of time is to you every day. We have provided a link to the complete manual to assist you with different display options that may better align to your preferences. We have also shared a link to the Samsung Support Team to assist you if this experience continues or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US