Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(2,799 Reviews)
Rating breakdown 2,799 reviews
5 Stars
2,525
4 Stars
218
3 Stars
35
2 Stars
7
1 Star
14
73%of customers recommend this product.
(
16 out of
22)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
4
A worthwhile upgrade with a few tradeoffs
on March 10, 2026
Posted by: GalaxyLover15
[This review was collected as part of a promotion.] Coming from a S22 Ultra, I can see significant improvement. The device overall is thinner, lighter and faster. The software is snappy and smooth. The camera is amazing, especially the updated nitography! The Galaxy AI is a welcome addition with lots of fun tricks embedded throughout. The Privacy Display is incredible and such a welcome upgrade in an age where phone have added nothing new in years. However, the pen feels like a downgrade in terms of features and build. It feels cheaper than my S22 and I miss the Bluetooth capabilities. The camera setup while sleek interferes with most Magsafe accessories, setting the phone behind it's competition. Overall, a very worthwhile upgrade with some neat tricks and great improvements.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone seems a little alower than the note 20
on March 10, 2026
Posted by: Urgdad303
[This review was collected as part of a promotion.] The new phone is nice. It does seem like the computer is slower reaction time than the note 20ultra. Need more time to gave a full review
Value
3
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Urgdad303, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your upgraded device to be nice, and we would love to help you maximize the speed of your device. We have provided a link to an article to help you with the refresh rate of your device. We have also shared a link to the Samsung Support Team to offer additional assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
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Written by a customer while visiting Samsung US
Customer Rating
5
Truly 'Agentic'—The smartest phone I've owned.
on March 10, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] The transition to 'Agentic AI' is noticeable. I’ve found myself using the integrated AI (Bixby/Perplexity) for almost all my queries because it actually understands the context of what I'm doing. It saves me so much time by automating the little things.
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
The hardware is top-tier, but the software is what wins. Also, the social validation is real—everybody praises the photos I take. The new AI-powered ISP handles skin tones and textures so well that even basic snapshots look like professional headshots. It’s the first time a phone’s AI feels like a helpful partner rather than just a gimmick."
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am surprised at how light it is and its axy text
on March 10, 2026
Posted by: Yiye1980
[This review was collected as part of a promotion.] I'm going to leave my review about my latest Samsung Galaxy S26 Ultra purchase. It was a very easy purchase, received on time, and the service was excellent. I recommend using the Samsung Shop app. I'm delighted.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
For the past couple of years, I've been buying cell phones for either my wife or myself, and I've never had any problems with deliveries. In fact, swapping phones is super easy and straightforward. I have the S25 Ultra, and yesterday I received my wife's S26 Ultra—a magnificent phone. Thank you, Samsung, for always innovating technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on March 10, 2026
Posted by: Mlritter01
[This review was collected as part of a promotion.] I have been a long time Galaxy user (since the S4 days) and they just keep getting better and better. I wasn't 100% sold on upgrading because I still loved my S24 Ultra, but I figured I would tune into the Unpacked event to see what new updates they were bring this year.
I was on the website putting in my pre-order before the event was even over... Between the built-in privacy screen to the enhanced AI to the Horizon Lock I had more than enough ammo to justify the upgrade for this years phone.
Now that I have the phone in my hand (it arrived 2 days earlier than the original delivery date), I can honestly say that I made a great decision in doing so. I haven't had the opportunity to truly utilize all of the new features just yet, but I am already blown away by the phone.
If you're on the fence about upgrading this year- do it! I'm excited to be one of the first to get this device and take advantage of the innovations Samsung is leading the way with.
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey there Mlritter01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the enhanced features, addition of the privacy display, and how amazed you were to receive your new device prior to the promised date. We have shared a link to the Samsung Support Team for your convenience if any questions come up as you continue using your device. We appreciate youbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 10, 2026
Posted by: Sparkie
[This review was collected as part of a promotion.] I upgraded from a S23 ultra to the S26 Ultra, world of a difference, faster response times better screen quality, pictures wow especially with the AI backing. Also for gamers, games run smooth at high resolution.Battery life amazing. All in all Great AI features, great hardware, great phone. Would 100% recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as impressive as its predecessors
on March 10, 2026
Posted by: EdoOkati123
[This review was collected as part of a promotion.] The battery drain on this is higher than I initially expected it to be. By contrast, my S23Ultra which I traded in for upgrading to this, had a better battery life when I initially bought it. It used to last more than 1 day comfortably. With all the new Galaxy AI features packed into this new S26 Ultra, it seems to be consuming considerably more battery in initial days of usage, compared to how long the S23 Ultra lasted.
Also, the new Privacy Display, when enabled under "Maximum Privacy Protection" mode, is a disappointment. Needs a lot of refinement in future iterations of the upcoming Galaxy devices. As a lifelong Samsung Galaxy phone user, I am convinced Samsung is capable of much more than what the S26 Ultra delivered. I hope the upcoming flagships have a bigger battery and a much more improved privacy display feature. No regular user uses as many AI features as they are focusing on. Hardware improvements such as battery and camera are what matter more.
Value
3
Response from Samsung USBy R&R Team, March 11, 2026
Hey there EdoOkati123, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when you have a new device that is not aligning to your expectations. Your new device is designed to maximize the battery after a short period of usage and adjustment to your specific consumption. We have provided links to troubleshooting guides to help you maximize the battery life manually if this is not your experience. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences, and discover all of the features you may be interested in using every day. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
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https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Written by a customer while visiting Samsung US
Customer Rating
5
The Phone provides a seamless experience!
on March 10, 2026
Posted by: Phantomgrahf
[This review was collected as part of a promotion.] This phone has provided a seamless experience upgrading from my older phone. I love that it connects through Smart things and all of my devices are ready to switch over.
The camera provides such a professional design and output of your photos, it is like you carry a professional camera with you at all times.
I tried some of the new Galaxy Ai features and I am blown away at what the phone is already capable of doing. I cannot wait to see more capabilities added in the future.
When it comes to the overall weight and size of the phone, it looks bigger however lighter in comparison to the older models.
I am overall really happy with my purchase. I did mess up on applying the screen anti reflective film correctly. I have a few bubbles on the screen. I will look for a good option to apply it much more smoothly.
Value
5
Written by a customer while visiting Samsung US