Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(3,518 Reviews)
Rating breakdown 3,518 reviews
5 Stars
3,161
4 Stars
293
3 Stars
42
2 Stars
7
1 Star
15
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Excellent phone
on March 9, 2026
Posted by: Lolalove
[This review was collected as part of a promotion.] Everything on this phone feels smooth and it was an easy transition
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hey Lolalove, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how smooth and easy the inital setup and usage of your device has been for you. We have shared links to resources to help you discover all of the amazing features available on your device like Galaxy AI, align the settings to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on March 9, 2026
Posted by: silentBruce
[This review was collected as part of a promotion.] The upgrades may seem small to some purple but that's the people who probably are not using Ai features. Ai is the future and with each upgrade it gets better and better. I know smartphones have made us all dumber but it's made our lives simpler in the process. I'm very happy with the S26 Ultra and the new Buds 4 pro. I've been a Samsung customer since 2008 almost 20 years it's hard to believe and I've never been disappointed! Thank you
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there SilentBruce, thank you for taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are noticing the enhanced features available on your device, and how useful those new Galaxy AI features are to you for a range of tasks. We have shared a link to the Samsung Support Team to assist you if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on March 9, 2026
Posted by: Tailsmatt
[This review was collected as part of a promotion.] The Galaxy AI is really convenient! The phone operates faster than my old s24 ultra. The camera is better and the memory capacity definitely helps! If you have a 24 or older I suggest this upgrade wholeheartedly!
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hey there Tailsmatt, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding Galaxy AI so helpful for a range of daily tasks, and that you are loving the camera quality of your new device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 9, 2026
Posted by: Franky
[This review was collected as part of a promotion.] S26 ultra is awesome phone,I am highly recommend Samsung smartphones.buy it feel it and fly with that.
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi Franky, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We love hearing how pleased you are with the inital usage of your new phone, and that you would recommend this device to others in your life. We have provided a link to the complete manual to help you with all of the amazing features available on your device. We have also shared a link to the Samsung Support Team for your convenience if you have questions as you continue exploring your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on March 9, 2026
Posted by: SAMSUNGFUN
[This review was collected as part of a promotion.] I take so many pictures with this phone. Galaxy AI makes the quality even better!
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Samsungfun, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying capturing amazing photos and videos with your new device. We have provided a link to the complete manual to help you with additional features available on your device including the new privacy screen. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Smooth Easy Transition
on March 9, 2026
Posted by: WildPyro
[This review was collected as part of a promotion.] Very happy with this new phone. Was a clean, easy transition from the S24 Ultra to the new S26 Ultra. The Galaxy AI features are top notch! I am also happy with the inclusion of the Galaxy Buds4 Pro earbuds I also purchased. Samsung never lets me down!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So excited for this new AI edition!
on March 9, 2026
Posted by: Honey0526
[This review was collected as part of a promotion.] Im always going to be a samsung girlie! Got the new 26 ultra in purple and love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on March 9, 2026
Posted by: MermaidCove
[This review was collected as part of a promotion.] I love the new Galaxy AI features. It makes my life so much better.
Value
5
Written by a customer while visiting Samsung US