Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9
(3,518 Reviews)
Rating breakdown 3,518 reviews
5 Stars
3,161
4 Stars
293
3 Stars
42
2 Stars
7
1 Star
15
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5
Great product so far.
on March 9, 2026
Posted by: Chris129
[This review was collected as part of a promotion.] I just received the phone and so far it is a great phone. It has great new features and transitions from screen to screen very nice. It also has great galaxy ai.
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Chris129, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how much you are enjoying your inital impression and usage of your device. We have provided a link to the compelte manual to help you maximize your experience and align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
Cool new feature
on March 9, 2026
Posted by: Cammandophil
[This review was collected as part of a promotion.] Samsung s26 ultra is pretty much a copy and paste of last year's s25 ultra just with an improved chip, improved Galaxy AI, and the addition of the privacy screen. It's still a great phone but some more new features exclusive to the s26 would of been nice along with a design change. Also, some software bugs are noticable upon setting up the phone such as Bluetooth/wifi issues that do seem to clear up after restarting the phone and some minor software glitches here and there. All in all it is still a great phone.
Value
4
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Cammandophil, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the enhanced features of your device. We have provided links to a few troubleshooting guides to help you with the WiFi and Bluetooth connections of your device. We have also provided a link to the Samsung Support Team for your convenience to assist you with the occasional glitches you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26 ultra
on March 9, 2026
Posted by: Ilegend
[This review was collected as part of a promotion.] I love new privacy screen even tho you lose some brightness but is not a big deal also I love the new ai for the photo
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hello there llegend, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are enjoying the new privacy screen settings available on your device, and that you are enjoying using the new features of Galaxy AI that allow you to edit your photos and videos. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage of your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Solid flagship as always
on March 9, 2026
Posted by: DanChiTown
[This review was collected as part of a promotion.] Love the consistent refinements and this continues to be the best phone. I have tried other Androids and always come back because your don't realize all of the refinement and soft touches are Samsung OneUI.
Value
4
Response from Samsung USBy R&R Team, March 9, 2026
Hi there DanChiTown, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear how refined you are finding the interface of your device, and that you are enjoying how smooth the usage feels every day. We have provided a link to the complete manual for your device to help you fully explore the amazing capabilities of your device including Galaxy AI, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Performance in the First Few Days
on March 9, 2026
Posted by: Code21
[This review was collected as part of a promotion.] I have been using the Galaxy S26 Ultra for only a few days, but the experience has already been very positive. The device feels fast and responsive, even when switching between work apps, streaming, and browsing. The display is bright and clear, which makes reading documents and watching videos comfortable.
Galaxy AI features have been helpful from day one. The writing assistant and translation tools make communication easier, and the photo editing options are simple to use. The camera delivers sharp, detailed images, and low‑light performance is better than I expected.
Even in these first few days, the battery has been strong enough to last through a full day of heavy use. Overall, the S26 Ultra has made a strong first impression and fits smoothly into my daily routine.
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hey there Code21, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how much you are enjoying the enhanced features available on your device with Galaxy AI, and that you are finding the processing power to be so amazing. We have provided a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 9, 2026
Posted by: M0ranJ
[This review was collected as part of a promotion.] Love this new device. Especially the private screen.
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there M0ranJ, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the updates to this new device, and that the privacy screen is such a value to you, and that you are enjoying using this unique setting every day. Please, reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Waited years for this phone
on March 9, 2026
Posted by: Wedgebreaker
[This review was collected as part of a promotion.] The S25 line didn't have the features or upgrades over the S23 line I was hoping for, but after getting a bad OS update last October that jacked the S23 Ultra up, I've been waiting MONTHS for this phone to be released and it is awesome. The privacy screen is amazing. The migration from old to new phone is much improved. The reboot time and all around responsiveness is impressive. Only had it for 3 days so far and am in love with this device.
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Wedgebreaker, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying the amazing new features of your device, and that the privacy display is a feature you are loving. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
first samsung phone & first review
on March 9, 2026
Posted by: Kangaroo
[This review was collected as part of a promotion.] design 10/10
functionality 10/10
AI uses and practicality in phone use 9/10
technology? 11/10
functionality 10/10
AI uses and practicality in phone use 9/10
technology? 11/10
getting a new phone has always been little dull ever since my first phone in life, but this brings back that first feeling. great job
Value
5
Response from Samsung USBy R&R Team, March 9, 2026
Hi there Kangaroo, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We know changing operating systems and manufacturers can come with some potential stress, and we are thrilled to hear that you have had an easy and enjoyable transition to this new device, and that you are finding so many amazing features to use every day. Please, reach out to us again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US