Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Average customer rating
4.9 out of 5
4.9
(2,799 Reviews)
Open Ratings Snapshot
Rating breakdown 2,799 reviews
5 Stars
2,525
4 Stars
218
3 Stars
35
2 Stars
7
1 Star
14
73%of customers recommend this product. 
(
16 out of 22
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Cobalt Violet
Customer Rating
5 out of 5
5
Small upgrades for a big win!
on March 15, 2026
Posted by: adamk5
[This review was collected as part of a promotion.] Long lasting battery, great screen, and amazing camera!
This phone highlights what Samsung does best, small incremental upgrades that add up over time. The wider apertures on this phone make a big difference in overall photography. This phone is very capable in low-light and the video recording is a massive step up from its predecessors. The display is great, typical of Samsung. The anti-reflective coating and high peak brightness make it a breeze to use the phone in bright environments. With no battery saving settings it will last the whole day or more with lots of screen-on time and background media playing. The Galaxy AI features are nice but could use minor improvements. I expect Samsung will continue to iterate on useful AI features on their phones and continue to allow users to easily control their privacy with AI. I'm looking forward to keeping this phone for a few years, and great work Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Vibrant, amazing, just jaw dropping stunning color
on March 7, 2026
Posted by: Prkr25
[This review was collected as part of a promotion.] Im just a simple user I just feel every moment with this new mobile absolutely stunning and I ordered a new cobalt violet and never regret from past 12 years ive been using just samsung devices saw the evolution of wonderfulness best thing about this "Galaxy AI" you can never think of any another device I would never and ever want too all I couldn't just say is more than satisfied couldn't even think of words to express another level experience more than happy to own this mobile
Camera 10/10
"Galaxy AI" features 10/10
Screen experience 10/10
Just anything about this device is 100/100
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top Tier Device
on March 8, 2026
Posted by: AverageTechGuy
[This review was collected as part of a promotion.] Samsung has been my go to phone for years. The Note Series has always been my favorite and the new S26 Ultra keeps that feeling going. Here are my initial likes and dislikes:
Likes-:
-Rounded design feels better in the hand
-Super Crisp Screen
-Built in Privacy Display
-Matte Finish
-Galaxy AI is King and this makes editing and normal tasks that much easier
Dislikes:
-Should be a tad more purple
-S-Pen should have been all purple
The phone is solid and can go toe-to-toe with anything else. Keep listening to the consumer and keep making the great devices!!!
Value
5 out of 5
5
(click to see the video)
User submitted video
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far no major issues
on March 8, 2026
Posted by: DonnieG
[This review was collected as part of a promotion.] The Galaxy AI has helped in the few times I've used it.
The privacy settings for the screen is not as good as hoped. It does make it harder to see by other people, but it also makes it harder for you to see things clearly on the screen, especially pictures.
Transferring from the Galaxy S25 Ultra was pretty quick (not sure if the Galaxy AI is used for this) and mostly easy with the Smart Switch app using a usb cable. It took less than an hour.
The only problem I had was transferring my Galaxy Watch Ultra (2025), which took several attempts before it finally completed. Getting it finally work was not intuitive, I had to change a setting but don't remember what it was now, and I did not see the ability to transfer it in the Watch settings until I looked at the "About" for something else and it was at the bottom under the additional features.
My Samsung Galaxy Ring and Samsung Galaxy Buds3 Pro transferred without an issue. My Samsung Galaxy Buds4 Pro installed without an issue.
Even the connection to my Samsung Galaxy Tab S4 and Samsung Galaxy Tab S6 was easy.
The photo is with the standard privacy settng on.
I wish Samsung would bring back the Orange color that was available for the Galaxy S24 Ultra. It was one of the best colors Samsung has ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great product on hand but SAD...
on March 9, 2026
Posted by: TunaGalaxy
[This review was collected as part of a promotion.] As a long-time Samsung user, I was disappointed to see the S Pen no longer includes remote control functionality from S25 ultra and now S26 Ultra. The Bluetooth remote feature was one of the most unique and useful aspects of the S Pen. It allowed users to take photos remotely, control presentations, and navigate media. Removing this feature reduces the overall functionality and innovation that many loyal users appreciated.
Another concern is that the battery capacity remains the same while the phone itself has become morepowerful. With increased screen size and power demands, many users expected a battery upgrade to support longer usage throughout the day. Keeping the same capacity feels like a missed opportunity to improve real-world performance.
Additionally, the change in materials raises questions. Replacing aluminum with titanium does improve durability, but it doesn’t necessarily feel more luxurious. In fact, titanium can sometimes make the device feel more industrial rather than premium. Many users valued the sleek and refined finish that aluminum provided.
Samsung has always been known for pushing innovation forward, especially in the Galaxy Note and Ultra lines. I hope future models will consider bringing back the full-featured S Pen, improving battery capacity, and continuing to refine the premium feel that made these devices stand out.
Thank you for listening to customer feedback and continuing to improve your products.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Love the new phone! But...
on March 9, 2026
Posted by: GreenMan
[This review was collected as part of a promotion.] I really do love the new phone. Great color and looks like premium quality. Also happy to upgrade for the longer support options. Really really loved my s23 ultra, but soon it will be out of support, sadly.
Some cons: possibly poor screen contrast, same battery, lack of s pen bluetooth, higher prices. Not really much improved over the s23 ultra other than galaxy ai features (not my favorite thing honestly).
Really wish Samsung would start taking some more design risks other thank foldables. Foldables are just too fragile and expensive.
(awesome photo courtesy of the og goat Galaxy S23 Ultra :) ye will be greatly missed)
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 10, 2026
Hey GreenMan, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with a bit of a learning curve, especially with the changes that have been made with Galaxy AI and additional accessories. We have provided links to articles to help you with the redesigned S Pen features that will offer many options for quick usage. We have also shared a link to an article to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent all rounder phone
on March 9, 2026
Posted by: FoxMulder
[This review was collected as part of a promotion.] Almost a perfect phone, a great all rounder including Galaxy AI, OS etc. camera is solid but some new camera hardware and battery capacity stagnation are the only slight quibbles I have with the phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Innovation and consistency
on March 10, 2026
Posted by: themasonera
[This review was collected as part of a promotion.] I've really enjoyed the new features that Samsung continues to push with these new phones. There's opportunity for growth but this is the best overall phone on the market! The Galaxy Ai features integrated within the camera and day to day are phenomenal!! In today's era of smartphones the spftwarebis what makes your product great and hardware is a slight second with so many great phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Showing 73-80 of 2799 results 
<< 1 ... 8 9 10 11 12 ... 350 >>