Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(4,031 Reviews)
Rating breakdown 4,031 reviews
5 Stars
3,593
4 Stars
353
3 Stars
52
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great Phone!
on March 17, 2026
Posted by: Biggiz
[This review was collected as part of a promotion.] This phone is a nice improvement from the 25 Ultra. The cameras are great and the night time photos are truly amazing! At first i didn't think that it would be much of a difference from last year's cameras since very litte has changed but whatever samsung did it really shows. The form of the phone feels allot better which i didn't think would be a big difference but not was i wrong. The privacy screen is also a nice upgrade as well. It's a great phone and I'm enjoying it as my daily driver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good and very functional
on March 17, 2026
Posted by: Alexito86
[This review was collected as part of a promotion.] Although i am upgrading from the galaxy s24 ultra, the hardware doent feel that different, it almost feels like the same device with rounded edges. Also i mistakenly bought the 256gb version because of the price, but when backing up my s24 ultra, i didnt have enough memory in the new phine, so i had to back up to an external hard drive. The cameras feel the same, the screen has a nice touch with the privacy mode, however when using it, the resolution and contrast and everything is very bad. I feel like samsung is over focusing in AI instead of improving harware as they did in the good old days, when the galaxy note was innovative, different from the rest, now every phone feels the same and boring. With this said, galaxy Ai is amazing and its a solid good phone, its just not as exciting anymore
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Privacy
on March 17, 2026
Posted by: Brass
Just love this new phone everything about it can't wait for it to get here.
Written by a customer while visiting Samsung US
Customer Rating
5
Good AI feature
on March 17, 2026
Posted by: Leopold
[This review was collected as part of a promotion.] I like the AI feature, I wish there are better apps that it supports. Also great phone hardware. Likes the camera a lot. Good lock is another feature I like a lot.
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey Leopold, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are enjoying the features of Galaxy AI, the new design, and camera quality of your device. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the privacy display
on March 17, 2026
Posted by: Morningstar503
[This review was collected as part of a promotion.] Galaxy AI
Love all the new features plus the new Galaxy buds pro 4
Love all the new features plus the new Galaxy buds pro 4
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hi Morningstar503, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are enjoying the addition of the new privacy display, and that you are finding uses for Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
I'm not inti AI yet, but there is time
on March 18, 2026
Posted by: BornPMS
[This review was collected as part of a promotion.] I don't use AI much at this time, but I just bought the s26 ultra. I have used the AI on my s23 ultra, and it was power hungry. Hopefully AI will be faster, and not as power draining with the new upgraded phone.
Value
4
Response from Samsung USBy R&R Team, March 18, 2026
Hello BornPMS, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided links to articles to help you maximize the battery life of your device regardless of usage. We have also shared a link to the complete manual for your device to help you customize which features are enabled to align to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 18, 2026
Posted by: Princesa
[This review was collected as part of a promotion.] Awsome phone and AI is something else, all other phones fall short to this one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the small upgrades it features
on March 18, 2026
Posted by: Boatsman
[This review was collected as part of a promotion.] Galaxy AI took a huge step forward and I enjoyed the use of it. I use the Samsung ecosystem and have the Galaxy book 5 pro, and the tab s11. I use everything together for learning AI and the user of AI for app development
Value
5
Written by a customer while visiting Samsung US