Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.8
(4,618 Reviews)
Rating breakdown 4,618 reviews
5 Stars
4,077
4 Stars
442
3 Stars
60
2 Stars
12
1 Star
27
68%of customers recommend this product.
(
30 out of
44)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4
This product is awesome!!
on March 20, 2026
Posted by: Bishoptheprototype
[This review was collected as part of a promotion.] I love Samsung products, and this one is no different!! The Galaxy AI is incredibly useful, for everything from creating custom music, to just everyday conversation. The camera is amazing, and the photo capabilities are high definition at its best.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is lighter than expected. Works great
on March 20, 2026
Posted by: SammySung
[This review was collected as part of a promotion.] AI is great. Phone is lighter than expected. The screen privacy has two settings...very cool that it is built in and not a 3rd party addon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Big upgrade from S22 Ultra
on March 20, 2026
Posted by: CarlitosWay
[This review was collected as part of a promotion.] This phone is a nice upgrade from my S22 Ultra. The display seems better. I live the option of modifying the privacy screen toggle to suit your needs. I mostly just use it to protect my banking apps/logins, I don't really have a need for it outside of that, but it is convenient. I have yet to dive into the AI features but can't wait to use them. I do wish they had included a magnet in the device, but I guess I'll just stick with cases with the magnet built in. Overall, I love this phone & highly recommend it.
Value
4
Response from Samsung USBy R&R Team, March 20, 2026
Hello CarlitosWay, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the enhanced quality of your device with the display, and that you are finding the customization of the Privacy Display a great addition to your new device. We have provided a link to the complete manual to help you with the features of Galaxy AI and additional capabilities of your device. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Versatile and very powerful
on March 20, 2026
Posted by: Suly1413
[This review was collected as part of a promotion.] This Samsung device is perfect for my needs. I use it for work and streaming every day. The new Galaxy AI features are very helpful and make the interface feel much more intuitive. It is a great all-around product for anyone who needs a reliable phone for school, entertainment, or professional use.
Value
5
Response from Samsung USBy R&R Team, March 20, 2026
Hey Suly1413, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how pleased you are with the amazing features and capabilities of your new device, and that it has been so great for both work and personal uses. We have shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeds expectations
on March 20, 2026
Posted by: Cakebossk
[This review was collected as part of a promotion.] Life long samsung user and fan of the original note series, the ultra series had not disappointed yet. Love this phone
The Galaxy Ai features simplifies everyday use, i use it to screen my calls when I'm busy in the office, I use it when researching materials for a job, and to edit my photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on March 20, 2026
Posted by: Carol
from 10 nino court apt 10, 10
how much the pain right away I mean you know I don't have money right now can I get be billed in a month
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and Crisp
on March 20, 2026
Posted by: CarbonatedKiwi
[This review was collected as part of a promotion.] Camera is outstanding, editing features 👌. AI makes features seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade ever!
on March 20, 2026
Posted by: R21981
[This review was collected as part of a promotion.] I recently upgraded from the S25 Ultra to the S26 Ultra, and I am very impressed with the new product. I particularly enjoy the updated design and new features, such as the privacy screen and the overall performance.
It is an excellent device, and I highly recommend it.
Value
5
Written by a customer while visiting Samsung US