Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(4,025 Reviews)
Rating breakdown 4,025 reviews
5 Stars
3,587
4 Stars
353
3 Stars
52
2 Stars
12
1 Star
21
69%of customers recommend this product.
(
25 out of
36)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
My S26 Ultra experience
on March 11, 2026
Posted by: AsmaR123
[This review was collected as part of a promotion.] As a user of the S26 Ultra I have so many words to describe this phone and it's futuristic UI/System, The Galaxy AI is by far the best system built AI and even better than other Apps as it's accessible straight through the system and it's so efficient and responsive. I love the fact that photos that use them on look so realistic and not fake, Another feature i love is the privacy notifications setting and the privacy screen that is built into the phone as in the past I'd always have to spend money on a screen protector and I'd never fully be happy as I'd always have to buy a new one which costs more than a regular protector when it got damaged but I think the best feature by far has to be the outstanding camera in this phone that makes me feel like I'll always have a better camera on my cellular device than most budget professional cameras .With this phone I feel like I'll always have a new discovery that I'll fall in love with and I'll always have so many options to play around with
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hey AsmaR123, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are loving the features of Galaxy AI, enhanced processing power, and new privacy screen and settings available on your device. We have shared a link to the Samsung Support Team for your convenience to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Super ultra 26
on March 11, 2026
Posted by: Josenatorx10
[This review was collected as part of a promotion.] This is my first samsung ultra, and I'm so happy with my phone, it's super fast and full of gadgets that I'm amazed and also I love the pen! The stuff you can do with it.
I'm having so much fun with the "Galaxy AI" features, and besides the fun it's helping me with work. It's making my life easier and I'm in love with my phone. I would really like to recommend it.
I'm having so much fun with the "Galaxy AI" features, and besides the fun it's helping me with work. It's making my life easier and I'm in love with my phone. I would really like to recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on March 12, 2026
Posted by: Dodirty
[This review was collected as part of a promotion.] I always been a fan of galaxy ultra series. I love the style and the comfortability of this new s 26 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has Awesome new features!
on March 14, 2026
Posted by: Roxas420
[This review was collected as part of a promotion.] This phone is amazing for gaming, loads extremely fast... i am shocked at how fast it lasts games up, literally faster than my ps5. The galaxy AI feature that makes it to where you can change up photos you have taken to look even cooler, like an anime version of yourself or even an oil painting, plus quite a few other options to choose from, is one of my favorite things about this device. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love it, so smooth and silky feeling.
on March 15, 2026
Posted by: M2Wajahat
[This review was collected as part of a promotion.] It's a really good phone, everything in this phone is so great and amazing 👏
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it. Good phone
on March 18, 2026
Posted by: Chillhappycustoner
[This review was collected as part of a promotion.] Got the new phone. I love it because is very light, and comfy in my hand.
It also charges fast!
The only thing is the camara. Not sure how better is than the predecessor. Also for AI does not seem much faster than before. Still a great update!
It also charges fast!
The only thing is the camara. Not sure how better is than the predecessor. Also for AI does not seem much faster than before. Still a great update!
Value
5
Response from Samsung USBy R&R Team, March 18, 2026
Hey Chillhappycustomer, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are pleased with the lightweight design, and charging speed of your device. We have provided links to articles to help you maximize your experience with your camera and speed of your device. We have also provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
The camera bump is a accident waiting to happen.
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Have not had much of a chance to use the S26 Ultra, as the camera bump and trying to find a case that will properly protect it is proving to be elusive.
Making the phone thin is great. But that slight extra thinness creates a bigger problem with the Ultra's huge camera bump.
Value
1
Response from Samsung USBy R&R Team, March 19, 2026
Hello there, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to feel confident in the durability of your device. We do have a range of case options available to help minimize this worry with the camera lenses of your device. We have provided a link to the Samsung Support Team to assist you if you have questions about the available options prior to your selection. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Super responsive but not without faults
on March 20, 2026
Posted by: Brandonjr36
[This review was collected as part of a promotion.] First off I've been buying Samsung phones for a long time, i love the s26 ultra. It's super fast but the screen has issues. The privacy display causes the screen to have a fuzzy look. There's tons of us out there that have no use for the privacy screen, we would rather have good quality vs a feature like that. I also wish the spen was on the right side like the older notes. And I wish Samsung would offer less high quality megapixel camera. There's no reason in the bump being this big. I miss the old note phones they were super slim and had small camera bumps.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi there Brandonjr36, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are overall pleased with the usage of your device, and we would love nothing more than to help you best customize your device for the best possible experience. For the privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. While this increases privacy protection, it may also make the screen appear somewhat hazy. If you find this uncomfortable, we recommend using the standard Privacy mode, or we have provided a link to the complete manual to help you disable this feature if it does not align with your preferences. We also recommend protective cases on all devices to help ensure your device is secure from accidental bumps and drops that can happen. This has the added benefit of helping minimize the appearance of the camera lenses and get the feel you are seeking with your device. We have provided a link to the Samsung Support Team if you have questions about available accessories, or you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US