Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(4,235 Reviews)
Rating breakdown 4,235 reviews
5 Stars
3,757
4 Stars
389
3 Stars
56
2 Stars
12
1 Star
21
68%of customers recommend this product.
(
26 out of
38)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Excellent phone
on March 19, 2026
Posted by: Alek101
[This review was collected as part of a promotion.] So far so good. I hand been a Samsung user for 20 years already and it never disappoints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 19, 2026
Posted by: Adrian201013
[This review was collected as part of a promotion.] Amazing phone, great camera and battery i love galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In Love with my S26U
on March 19, 2026
Posted by: dolodolo
[This review was collected as part of a promotion.] I've been getting the ZFlips every year since getting rid of my S23U. Its nice to be back using the Ultra model. Really dig the silver shadow color.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My S26U experience
on March 19, 2026
Posted by: ErDzims
[This review was collected as part of a promotion.] Having come from a s23 ultra this was a major upgrade. Losing the curves on the sides of the phone adds so much usable screen space. Something I didn't realize until this upgrade. That has totally changed how I utilize multitasking for work and gaming. Using Galaxy AI for a quick work email has really improved my workflow on the go. I'm excited to keep using my phone so I'll head outta here!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unimaginable
on March 19, 2026
Posted by: Kaoumar
[This review was collected as part of a promotion.] The AI feature makes my entire interaction with phone smooth and easy, this tool is one of the best functionalities in the history of any Samsung product. Just iniate simple command and it's executed by the AI. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on March 19, 2026
Posted by: Jessica84
[This review was collected as part of a promotion.] This phone is excellent for both professional and personal use. I utilize it for the dog rescue organization where I volunteer, helping to share pictures and videos of adoptable dogs. It also seamlessly integrates into my daily work routine. Galaxy AI has significantly enhanced my productivity and convenience. The battery life is impressive, easily lasting a day and a half on a single charge. The camera upgrades are truly remarkable. Overall, this device has profoundly improved my daily workflow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I hate that if I have my phone face up it wabels .
on March 19, 2026
Posted by: Polvo1
[This review was collected as part of a promotion.] Im not to fan of AI but I use it here and there! And the case is order it broke at the fris day of use.
Value
3
Response from Samsung USBy R&R Team, March 20, 2026
Hi there Polvo1, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know that adjusting to changes in the software and hardware come take time with new usage. We have provided a link to the complete manual to help you discover all of the enhanced features of Galaxy AI and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you are experiencing frustrations with your device and accessories. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Top gadget with the best characteristics.
on March 19, 2026
Posted by: Rost1973
[This review was collected as part of a promotion.] I'm a fan of the Samsung Galaxy Ultra flagship. I really like that the Gemini is integrated into the operating system. I often enhance old photos, use the navigation app constantly, and watch movies while traveling in excellent quality. Overall, I'm very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US