Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(3,713 Reviews)
Rating breakdown 3,713 reviews
5 Stars
3,325
4 Stars
316
3 Stars
45
2 Stars
9
1 Star
18
68%of customers recommend this product.
(
23 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Great product
on March 19, 2026
Posted by: LovelyB
[This review was collected as part of a promotion.] Love the new features, especially the privacy screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest features
on March 19, 2026
Posted by: CODFaithfully
[This review was collected as part of a promotion.] Having used the Samsung Galaxy S26 Ultra for a few weeks now, I can confidently say it's one of the most advanced smartphones I’ve encountered. From the stunning display to the innovative features, this device has redefined my mobile experience.
The camera system is where the S26 Ultra really shines. With multiple lenses, including a primary 200MP sensor, capturing stunning photos has never been easier. I particularly appreciate the clarity and detail in low-light conditions, thanks to the advanced computational photography enhancements provided by the AI. The ability to zoom in without losing quality is a game-changer for photography enthusiasts.Performance-wise, the S26 Ultra excels with its top-tier processing power. Multitasking is seamless, and apps launch quickly. The integration of Galaxy AI powers several useful features, including improved photography and audio settings. For instance, the Audio Eraser feature adjusts background noise levels in various streaming apps, making it easier to focus on the content I want to enjoy.
However, I have experienced minor delays when the AI needed to connect to the server for processing tasks. Even so, these instances are infrequent and did not significantly hinder my overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Light phone
on March 19, 2026
Posted by: Lion941
[This review was collected as part of a promotion.] This Samsung device represents a significant advancement, offering a remarkably lightweight design, exceptional graphics processing capabilities, a high-quality camera, and an optimally sized display.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cobalt purple
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I had a Flip 7 but afterwards I wanted to switch back to a regular phone so my wife ordered her 26 ultra first in white and then I ended up ordering mine a week after let's say we both love our new phones
Value
5
Response from Samsung USBy R&R Team, March 19, 2026
Hello Jvazquez3695, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are so pleased with the apperance and inital usage of your device. We have provided links to the complete manual and Samsung Support Team to help you fully explore your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and upgrade from previous Galaxy Ul
on March 19, 2026
Posted by: Fiveo207
[This review was collected as part of a promotion.] Great features as always from the Ultra series. Great battery life. Awsome camera and picture quality. The built in Privacy screen is a great feature. Just started learning how to use the AI features, but great so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s26 Ultra!
on March 19, 2026
Posted by: JPs26U
[This review was collected as part of a promotion.] The Galaxy AI features are amazing! And the new privacy screen has become my new favorite feature ever. I can never go back to not having it! Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A true upgrade for me!
on March 19, 2026
Posted by: Icehouse719
[This review was collected as part of a promotion.] There's are so many improvements I recognize in the the S26 Ultra vs my S24 Ultra. First, the new device is noticeably faster. The face unlock is more consistent and very fast. The screen is sharper and colors seem more vibrant, but certain Galaxy AI features are now indispensable to me. Now Brief and Now Nudge are great, but the Call Screener is next level for me. It is a true time saver! I make use of this daily. I am happy I choose to upgrade now; the S26 Ultra is a true upgrade to me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far! So good!
on March 19, 2026
Posted by: Kenji1414
[This review was collected as part of a promotion.] This is a great phone but the non Bluetooth spen and aluminum frame is a let down for me everything else is great!
Value
4
Written by a customer while visiting Samsung US