Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(3,677 Reviews)
Open Ratings Snapshot
Rating breakdown 3,677 reviews
5 Stars
3,299
4 Stars
310
3 Stars
42
2 Stars
9
1 Star
17
68%of customers recommend this product. 
(
23 out of 34
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Another great phone.
on March 19, 2026
Posted by: 8675309
[This review was collected as part of a promotion.] First of all I love this phone but I feel like it's just like the 25 ultra which again is a great phone. Everything feels the same. Streaming videos and camera is great. I'm not happy that samsung got rid of messages and I'm forced to use Google but ill survive. Now the only issue I have is with the galaxy Ai, but thats user error. I just can't figure out how to use that particular thing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it! So easy
on March 19, 2026
Posted by: Kevusmc
[This review was collected as part of a promotion.] So easy to use
Love the AI and camera features. Lighter than the S25
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A decent update but could be better
on March 19, 2026
Posted by: JKSamsung
[This review was collected as part of a promotion.] The privacy sreen is great. The Galaxy AI feature is a great feature that should be rolled out to more models. The battery is the same but the efficiency is improved by alot.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth as butter
on March 19, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I had the S23 ultra for 4 years. And it started to have a lot of issues with the software constantly. Apps freezing, apps crashing, not loading and ect. But now that I'm using this S26 Ultra.. I am in Awe as too how smooth everything has been. The colors pop, the privacy screen is chefs kiss and a feature that is my fave amongst others like the AI features. Samsung if you're reading this, you did a big one with this phone 🥰
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy switch
on March 19, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Seems like a solid phone for the short time I have had it. Does all that I need it to do and I'm sure more I have yet to discover. Was an easy process to switch over from my old phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fast, capable, and the AI actually helps
on March 19, 2026
Posted by: BIGFISH
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is exactly what you expect from a top-end Samsung phone, but a little more refined. It’s fast, smooth, and handles everything without any issues. Apps open quick, multitasking is solid, and it just feels consistent day to day.
The display is excellent. Bright, sharp, and easy to see in any lighting. No complaints there. Battery life has been reliable too. I get through a full day without thinking about it.
Camera is strong as usual. Good detail, solid low-light performance, and the zoom is still one of the best parts of the phone.
The biggest difference this time is Galaxy AI. It’s actually useful. Writing assist, summaries, and quick edits in photos save time and make things easier without having to think about it. It’s not gimmicky, it just helps in the background and speeds things up.
The privacy screen is a nice touch if you’re using your phone in public, though it does slightly affect viewing angles. Not a deal breaker, just something to be aware of.
Overall, it’s a polished, reliable device. A huge leap from my S24 Ultra. Everything is a better, and the AI features make it feel more practical day to day.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on March 19, 2026
Posted by: LovelyB
[This review was collected as part of a promotion.] Love the new features, especially the privacy screen.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The greatest features
on March 19, 2026
Posted by: CODFaithfully
[This review was collected as part of a promotion.] Having used the Samsung Galaxy S26 Ultra for a few weeks now, I can confidently say it's one of the most advanced smartphones I’ve encountered. From the stunning display to the innovative features, this device has redefined my mobile experience.
The camera system is where the S26 Ultra really shines. With multiple lenses, including a primary 200MP sensor, capturing stunning photos has never been easier. I particularly appreciate the clarity and detail in low-light conditions, thanks to the advanced computational photography enhancements provided by the AI. The ability to zoom in without losing quality is a game-changer for photography enthusiasts.Performance-wise, the S26 Ultra excels with its top-tier processing power. Multitasking is seamless, and apps launch quickly. The integration of Galaxy AI powers several useful features, including improved photography and audio settings. For instance, the Audio Eraser feature adjusts background noise levels in various streaming apps, making it easier to focus on the content I want to enjoy.
However, I have experienced minor delays when the AI needed to connect to the server for processing tasks. Even so, these instances are infrequent and did not significantly hinder my overall experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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