Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(3,629 Reviews)
Rating breakdown 3,629 reviews
5 Stars
3,259
4 Stars
303
3 Stars
42
2 Stars
8
1 Star
17
68%of customers recommend this product.
(
23 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
2
Why get rid of things people actually use?
on March 18, 2026
Posted by: Anonymous
Coming from the S23 Ultra, this phone is nothing of an upgrade. Yes it is a smidge 'snappier', feels a ever so slightly lighter and has rounded corners, but what is exactly new about it? I am sure there will be an auto generated response about this link or that link to discover your new device but I don't need that. What the people want is physically new equipment. More efficient batteries, better cameras, higher resolution screens, etc. 99% of individuals do not care about the excessive amount of AI software that is mostly uninstalled, if possible. A premium price for what my old phone does just the same. Just one question for the Samsung customer service... Why did you get rid of the Bluetooth function on the S pen. It is invaluable to our family in taking selfies on the holidays. You all truly ruined this line of phones for me when I found out the S26 ultra doesn't have this. Why? Seriously? And not just some auto generated stuff. It was the whole reason that I even got the Ultra to begin with. Do better.
Response from Samsung USBy R&R Team, March 19, 2026
Hi there PT27, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how important specific functionality of your device is to you, and we are always happy to help our customers replace removed features with the new features that have been added. If you have a Galaxy Watch you can use this as the remote shutter with your device. We have also provided a link to the complete manual to help you with the hand gestures and voice commands available to remotely capture photos with your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Community
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
My Ultra 26
on March 18, 2026
Posted by: MclovenSamsung
[This review was collected as part of a promotion.] Love my new Galaxy 26 Ultra, I just got it a couple of days ago and loving it so far but one thing I tried the privacy setting and it did not provide the privacy it states. You either have it to so you can see the screen tinted or a wash out white screen which doesn't look good. Colors could of been better and more of a variety but I will try and get the most out this device. I haven't yet tried the GalaxyAi but will take her for a spin soon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of life upgrade
on March 18, 2026
Posted by: Jahari
[This review was collected as part of a promotion.] The speed, screen, speakers and battery make this phone a worthy upgrade to my s24 ultra. Galaxy AI has matured to a level unseen on other phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this upgrade coming from galaxy 24 ultra!
on March 18, 2026
Posted by: Purplemermaid
[This review was collected as part of a promotion.] This upgrade is awesome! The camera features are such fun. Samsung AI is so easy to use it's like it's reading my mind.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New3st features on the phone market great platform
on March 18, 2026
Posted by: Rica218
[This review was collected as part of a promotion.] Can get so much done with galaxy ai makes life so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice and Fast Phone
on March 18, 2026
Posted by: Nyfin3st
[This review was collected as part of a promotion.] I Would like to get the experience to have this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Fast
on March 18, 2026
Posted by: TRam03
[This review was collected as part of a promotion.] Much faster than my previous phone. Love the new privacy screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 19, 2026
Posted by: K Bahadur
I love this phone, nice shape and not too heavy.
Beautiful appearance.
Battery last long also.
Beautiful appearance.
Battery last long also.
Written by a customer while visiting Samsung US