Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(3,581 Reviews)
Rating breakdown 3,581 reviews
5 Stars
3,219
4 Stars
298
3 Stars
42
2 Stars
7
1 Star
15
70%of customers recommend this product.
(
23 out of
33)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
Serious upgrade!
on March 16, 2026
Posted by: zacman
[This review was collected as part of a promotion.] After using my Samsung Galaxy S24 Ultra for about two years, I upgraded to the Galaxy S26 Ultra, and it feels like a significant upgrade from a phone I already loved.
The S24 Ultra was durable, but the S26 Ultra is noticeably faster and smoother. Apps open quicker, multitasking is effortless, and everything feels more responsive.
I’m really enjoying Galaxy AI so far, which helps me make quick edits and automate photo adjustments.
A big plus is the improved display privacy. Previously, I had a privacy screen protector that reduced the overall brightness outdoors, but now I don’t need one. I enjoy full brightness and clarity without worrying about others peeping in.
The cameras are better, especially in low light, which is noticeable in night photos.
Overall, after two years, upgrading to the S26 Ultra offered clear improvements. It’s definitely faster and feels better in the hand with its rounded corners.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This New Phone
on March 16, 2026
Posted by: TheSpill
[This review was collected as part of a promotion.] Smooth and fast. Love the One UI 8.5 improvements.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design with impressively advanced features
on March 16, 2026
Posted by: Here4sips
[This review was collected as part of a promotion.] Love the speed for videos and streaming. The suggestive AI content and tips of how to get the best use are awesome! I am cutting time in half with both spreadsheets and content creating! Both sides of the spectrum seem so adaptive to the individual using the program and device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvements!
on March 16, 2026
Posted by: Freddyfresh
[This review was collected as part of a promotion.] Galaxy AI is faster and better with the s26 series. Having used the s24 ultra for 2 years, the s26u has more screen and is way more comfortable to hold, the design is beautiful and premium. The battery is long lasting and charging is fast like a rocket. The whole system works perfectly with the watch ultra and buds pro 4. Samsung leads with privacy screen as it has no competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is phenomenal features with AI
on March 16, 2026
Posted by: Unknownking
[This review was collected as part of a promotion.] The AI features is Absolutely amazing, especially pairing it up with the editing of photos goes along great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE the new phone!
on March 16, 2026
Posted by: Crazysweetx3
[This review was collected as part of a promotion.] The camera on the new galaxy s26 ultra is beautiful, and the fact that Galaxy ai can help you generate and edit pictures to your liking by moving or erasing objects is a big plus for me! I also love the built in privacy display
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's nice overall.
on March 16, 2026
Posted by: Jessieboo
[This review was collected as part of a promotion.] It's still new so I haven't explored all the features. I like how to you can transfer everything by device instead of calling the service provider. The transfer was smooth also.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hi there Jessieboo, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are overall pleased with the inital usage and capabilities of your new device. We know it can take time to fully explore the enhanced capabilities and new features available on your device, and align the settings to your preferences. We have provided a link to the complete manual as a companion to your exploration. We have also shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Big & beautiful
on March 16, 2026
Posted by: RaeTheBosslady
[This review was collected as part of a promotion.] I think that The s26 Ultra is amazing. The Ai has been a great experience. I'm 100%satisfied with this phone. I'm so happy to have one finally.
Value
5
Written by a customer while visiting Samsung US