Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(3,772 Reviews)
Open Ratings Snapshot
Rating breakdown 3,772 reviews
5 Stars
3,373
4 Stars
323
3 Stars
46
2 Stars
11
1 Star
19
68%of customers recommend this product. 
(
23 out of 34
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Galaxy s26 ultra the productivity housepower
on March 15, 2026
Posted by: Loves26
[This review was collected as part of a promotion.] After spending significant time with the Galaxy S26 Ultra, it’s clear that Samsung is doubling down on making this the ultimate "do-it-all" device. The integration of Advanced AI is no longer just a gimmick; features like real-time multimodal translation and intuitive photo expansion feel like seamless extensions of the user experience.
​The display remains the gold standard. Its massive resolution provides unmatched clarity for media, but the standout feature is the Privacy Display mode. It’s incredibly convenient for commuting or working in public spaces, ensuring your sensitive information stays visible only to you.
​Photography and Performance
​The camera system is a beast. The video stabilization is eerily smooth, and the Horizon Lock feature is a game-changer for capturing action shots without the disorienting tilt. When it comes to gaming, the S26 Ultra handles titles like Genshin Impact or Warzone at max settings without breaking a sweat or overheating.
​There is one notable drawback: the S Pen lacks Bluetooth connectivity this year. This renders the remote shutter button effectively useless for software shortcuts. However, I’ll admit that having the physical button to click is a surprisingly good stress reliever during long shifts.
​Ultimately, the only reason I stay loyal to the Ultra series is the S Pen. It is the soul of the phone, and I truly hope Samsung never retires it. If you need a pocket-sized workstation that excels in every category, this is it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product went above and beyond my expectations
on March 15, 2026
Posted by: Tekilainlove26
[This review was collected as part of a promotion.] This product exceeded all my expectations! My new phone is fast, reliable, and the camera quality is outstanding—it captures every detail perfectly, even in low light. The battery lasts all day, and the sleek design feels premium in my hand. I’ve used many phones before, but this one really stands out. I’m genuinely impressed and happy with my purchase!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy s26ultra the productivity powerhouse
on March 15, 2026
Posted by: Love2s26
[This review was collected as part of a promotion.] After spending significant time with the Galaxy S26 Ultra, it’s clear that Samsung is doubling down on making this the ultimate "do-it-all" device. The integration of Advanced AI is no longer just a gimmick; features like real-time multimodal translation and intuitive photo expansion feel like seamless extensions of the user experience.
​The display remains the gold standard. Its massive resolution provides unmatched clarity for media, but the standout feature is the Privacy Display mode. It’s incredibly convenient for commuting or working in public spaces, ensuring your sensitive information stays visible only to you.
​Photography and Performance
​The camera system is a beast. The video stabilization is eerily smooth, and the Horizon Lock feature is a game-changer for capturing action shots without the disorienting tilt. When it comes to gaming, the S26 Ultra handles titles like Genshin Impact or Warzone at max settings without breaking a sweat or overheating.
​There is one notable drawback: the S Pen lacks Bluetooth connectivity this year. This renders the remote shutter button effectively useless for software shortcuts. However, I’ll admit that having the physical button to click is a surprisingly good stress reliever during long shifts.
​Ultimately, the only reason I stay loyal to the Ultra series is the S Pen. It is the soul of the phone, and I truly hope Samsung never retires it. If you need a pocket-sized workstation that excels in every category, this is it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Galaxy!
on March 15, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I have been doing my yearly upgrade of Samsung Galaxy S devices since 2018! The Galaxy S26 Ultra is a lightning fast, luxurious phone, with the Privacy Screen feature being the most notable update. I find that I'm using it more than expected and it performs well.
However, I would like to see Samsung focus on making more meaningful improvements to its camera technology and One UI instead.
Galaxy AI is an decent feature to have, but I don't use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great upgrade
on March 15, 2026
Posted by: JonathonW
[This review was collected as part of a promotion.] I only had the 25u for about 3 months due to my 23u breaking (my fault), and yet this s26u still feels faster, has better pic quality, it just better.
And, to my surprise the ai in the #GalaxyAI, I'm using more then I would of thought, still more to explore though.
Just about all electronics in my house are Samsung, and I just bought their odytneo g8 monitor.
Keep up the great work Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best S26 ultra ever
on March 15, 2026
Posted by: Evan69
[This review was collected as part of a promotion.] Great AI features smooth i mean the screen is fantastic. I been waiting for a Samsung phone like this for years. Samsing has great phones. But this one knocks it out of the park. Great job Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ever made ultra galaxy
on March 15, 2026
Posted by: Mo1996
[This review was collected as part of a promotion.] Would love to win gift card never won before would love to be the winner
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I’m so exited for new s26
on March 15, 2026
Posted by: Chakreypongpong
[This review was collected as part of a promotion.] This year I’m so excited for new s26ultra all update and special is private screen this the number 1 I need thanks Samsung and I hope next model give me a special design and more thin
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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