Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(3,951 Reviews)
Rating breakdown 3,951 reviews
5 Stars
3,524
4 Stars
344
3 Stars
51
2 Stars
12
1 Star
20
68%of customers recommend this product.
(
23 out of
34)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
excellent and magnificent
on March 14, 2026
Posted by: Malk98
[This review was collected as part of a promotion.] The phone is one of the best—I love it.
It has the best features, it's excellent.
It has the best features, it's excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An Ultra upgrade
on March 14, 2026
Posted by: GARRETT
[This review was collected as part of a promotion.] I have recently upgraded from an S23 Ultra, and I must express that this new device represents a significant enhancement. The Galaxy AI features are particularly beneficial and highly effective for managing multiple tasks, setting alarms, taking notes or even editing photos. Also, the night mode on the camera is quite impressive, especially when capturing moments in low-light conditions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on March 14, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Phone was easy to setup, and I love the new screen privacy feature, and it has a lot of other great new features .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth performance and lighter than previous model
on March 14, 2026
Posted by: Techuser26
[This review was collected as part of a promotion.] I have been using the Galaxy S26 Ultra for daily activities like streaming videos, browsing the web, and taking photos. The device feels very smooth and responsive, and the performance is noticeably faster compared to older versions of the Galaxy Ultra series.
One thing I immediately noticed is that the phone feels lighter and more comfortable to hold, which makes it easier to use for long periods. The display is bright, sharp, and great for watching movies or playing games.
The camera quality is excellent, producing clear photos with good detail in different lighting conditions. I also like how Galaxy AI helps improve photos and makes everyday tasks easier.
Overall, the Galaxy S26 Ultra is a great upgrade with smooth performance, a premium design, and useful features for everyday use.
One thing I immediately noticed is that the phone feels lighter and more comfortable to hold, which makes it easier to use for long periods. The display is bright, sharp, and great for watching movies or playing games.
The camera quality is excellent, producing clear photos with good detail in different lighting conditions. I also like how Galaxy AI helps improve photos and makes everyday tasks easier.
Overall, the Galaxy S26 Ultra is a great upgrade with smooth performance, a premium design, and useful features for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features. AI
on March 14, 2026
Posted by: Thornton2941
[This review was collected as part of a promotion.] Galaxy AI and the phone overall has been a good experience so far.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I wish there was more to the unbox Experience
on March 14, 2026
Posted by: Felippe
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S23 Ultra to the S26 Ultra, and overall I’m very happy with the device. The phone feels lighter, more modern, and beautifully designed. I chose the gold version that was available online, and it looks amazing — honestly, I think this color should also be available in stores because it’s stunning.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
That said, I feel like I have only explored a small fraction of what the phone can do — probably not even 20%. Coming from the S23 Ultra, it’s actually hard to immediately spot what the major differences are in daily use. I know the device is more powerful and that there are many new AI capabilities, but it isn’t always clear how to discover or leverage them.
I think Samsung could greatly improve the onboarding and unboxing experience. For example, when someone upgrades, the phone could highlight: “You came from this device — here are the 5 new things you should try first.” Even small suggestions over the first few weeks like “Try this feature today” would help users explore the innovations you’ve built.
AI is especially important here. Samsung talks a lot about AI features, but AI is still new to most people. Users don’t always know how to use these tools or how they can improve everyday tasks. I’m personally a big AI enthusiast and early adopter — I use Gemini extensively for work — and I would love to see clearer guidance on how the Galaxy AI can act as a true assistant or co-pilot, not just for personal tasks but for productivity as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S26 Ultra
on March 14, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the latest Samsung S26 😍 — it’s one of the best phones on the market. I love the design and how light it feels in your hand, plus the Perplexity features; it’s like having an assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smartphone That Truly Feels Like the Future
on March 14, 2026
Posted by: Carzo7681
[This review was collected as part of a promotion.] I’ve owned a lot of smartphones over the years, but the Samsung Galaxy S24 Ultra is on a completely different level. From the moment I started using it, the performance, display, and build quality immediately stood out. Everything feels fast, smooth, and incredibly premium.
One feature that really impressed me is Galaxy AI. It genuinely makes the phone smarter and more helpful in everyday life. Whether I’m searching for something with Circle to Search, improving photos with AI editing tools, or using AI features to help organize things on my phone, it feels like having a personal assistant built right into the device.
The camera system is also outstanding. The detail, zoom, and low-light performance are incredible. I’ve taken photos that honestly look like they came from a professional camera.
Battery life easily gets me through the day, even with heavy use. The S Pen is another feature I really enjoy—it’s great for quick notes, editing photos, or just navigating the phone more precisely.
Overall, the Samsung Galaxy S24 Ultra with Galaxy AI feels like the next generation of smartphones. It’s powerful, intelligent, and designed to make life easier. This is easily the best phone I’ve ever owned.
One feature that really impressed me is Galaxy AI. It genuinely makes the phone smarter and more helpful in everyday life. Whether I’m searching for something with Circle to Search, improving photos with AI editing tools, or using AI features to help organize things on my phone, it feels like having a personal assistant built right into the device.
The camera system is also outstanding. The detail, zoom, and low-light performance are incredible. I’ve taken photos that honestly look like they came from a professional camera.
Battery life easily gets me through the day, even with heavy use. The S Pen is another feature I really enjoy—it’s great for quick notes, editing photos, or just navigating the phone more precisely.
Overall, the Samsung Galaxy S24 Ultra with Galaxy AI feels like the next generation of smartphones. It’s powerful, intelligent, and designed to make life easier. This is easily the best phone I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US