Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(3,968 Reviews)
Open Ratings Snapshot
Rating breakdown 3,968 reviews
5 Stars
3,540
4 Stars
345
3 Stars
51
2 Stars
12
1 Star
20
69%of customers recommend this product. 
(
25 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
4 out of 5
4
Better than the previous version
on March 14, 2026
Posted by: New2me
[This review was collected as part of a promotion.] I haven't used much of the galaxyai but the quality and feel of the 26 ultra is noticeable. Can't wait to try out the new stability in video recording mode
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Getting better each year
on March 14, 2026
Posted by: Stepbyr66
[This review was collected as part of a promotion.] Makes every task much easier with the help of AI. Runs more smoothly and precise to what you are searching.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The new privacy screen is awesome!
on March 14, 2026
Posted by: MiclikesSamsung
[This review was collected as part of a promotion.] My First Weeks With It
I’ve been using the Samsung Galaxy S26 Ultra as my main phone, and it feels every bit like a top‑tier flagship. The huge 6.9‑inch Dynamic AMOLED display is bright, sharp, and incredibly smooth, and the new privacy viewing angle feature is surprisingly useful when I’m in public or on a plane.
Performance has been flawless so far. Battery life comfortably lasts a full day for me, and the new 60 W wired charging gets the phone to around three‑quarters full in about half an hour, which makes quick top‑ups easy.
Camera quality is one of the best parts of this phone. The 200 MP main camera takes detailed, vibrant photos, and the telephoto lenses handle zoom shots well, especially in good light. Low‑light photos from the main camera look clean and bright, though the other lenses are a bit weaker at night. Portrait mode looks natural, and Samsung’s Galaxy AI tools like object eraser are handy for quick edits.
Design‑wise, the S26 Ultra looks familiar but refined. It’s thinner and lighter than previous Ultras while still feeling premium, and the color options (like the new blue and violet) stand out without being too flashy. The S Pen is still built in and works great for quick notes and precise edits, though its new position might take a little getting used to.
Overall, the Galaxy S26 Ultra is an excellent choice if you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone I'm enjoying it
on March 14, 2026
Posted by: Nutsohairy
[This review was collected as part of a promotion.] I'm really digging this phone, and the AI stuff is great for gaming. I got the 1TB Ultra model, and it plays Call of Duty Mobile like a boss. I especially like being able to chat with the AI to make photos and other things. It's super fast and reliable, perfect for watching movies and YouTube. The camera's pretty sweet too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great addition
on March 14, 2026
Posted by: Nokosi
[This review was collected as part of a promotion.] After getting the new device I have been pleasantly surprised at how much of an improvement the s26u is over my old s24u. With the new processor being a massive upgrade, the device using about 30% battery in a normal day of usage, and the new privacy display being a nice piece of mind while using the phone in public places. Some of the Galaxy AI features that I use are the weather wallpapers, the photo assist, and the now brief.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product line continues.
on March 14, 2026
Posted by: Dalin01
[This review was collected as part of a promotion.] I use my phone mostly for gaming and this thing packs a punch. While it's not a huge improvement over my s25 ultra, there's one thing that stands out that I absolutely love. The privacy screen! The privacy screen is the best thing since sliced bread! Now I don't bother my wife as much while she sleeps next to me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on March 14, 2026
Posted by: RADIOACTIVEREDHEAD
[This review was collected as part of a promotion.] I use the Samsung S26 Ultra to stay up to date on everything from weather to current events to monitoring my husband's blood glucose levels. I don't use the AI features, though, and wish those were optional to add on. Ive always loved Samsung and have been an avid user of it since around 2012-ish.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Samsung Galaxy S26 Ultra is an excellent phone
on March 14, 2026
Posted by: Marina
[This review was collected as part of a promotion.] Helps write messages and emails faster
Edits photos automatically
Translates languages instantly
Summarizes long text or notes
Acts like a smart assistant using Google Gemini AI
Live Translate – translates phone calls or messages in real time.
Circle to Search – circle anything on the screen to search it instantly.
Writing Assist – fixes grammar, rewrites text, or changes tone.
Photo AI (Generative Edit) – remove or move objects in photos using AI.
Interpreter – real-time translation for face-to-face conversations.
Note Assist – summarizes long notes or articles.
Now Brief / Now Bar – gives daily summaries like weather, reminders, and activity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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