Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(3,973 Reviews)
Open Ratings Snapshot
Rating breakdown 3,973 reviews
5 Stars
3,543
4 Stars
346
3 Stars
52
2 Stars
12
1 Star
20
69%of customers recommend this product. 
(
25 out of 36
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
So far it's been awesome!!
on March 14, 2026
Posted by: Supermario
[This review was collected as part of a promotion.] Phone is super fast!! I use it everyday for work and play(🤫).. the new privacy screen is great and phone is a good size for me.. I'm sure I'll be learning lots of new things/ tricks on it and can't wait!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great improvement on great phone series
on March 14, 2026
Posted by: Stan33
[This review was collected as part of a promotion.] This phone is a good improvement upon a great series. Galaxy AI is useful and fast! Slightly improved battery life even.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product was a great upgrade.
on March 14, 2026
Posted by: Shopaholic
[This review was collected as part of a promotion.] Love the size of the phone and the new privacy features! Camera looks amazing too!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great device from Samsung.1
on March 14, 2026
Posted by: Midwesttech
[This review was collected as part of a promotion.] S26 ultra, I've only had the device for about a week and half. I'm leaving the S25 ultra to the S26 ultra for more AI features that I want and love. S25 line will catch up later. I love how the s26 ultra looks and feels in my hand. Of coarse I went with the Thanos color. The Ultra devices for Samsung with the s pen, helps me out every day at work. When I need to take notes or remember something on the fly, My S-pen is my best friend. If I need to sign contracts, or just fill out applications digitally. The new features on the S26 ultra is mind blowing, The privacy feature is a home run, now I don't have to worry about buying one.
The FCS added to the 8 bit makes the colors looks so good, and you can see the difference between the S25ultra and the S26 ultra. The S26 ultra is more round when it comes to the corners of the phone, Samsung left the box shape with the S25 ultra that poke your palm when holding the device.
The cameras are a right step up in the right direction, more light is let in that just brings your pictures to life and accurate color colors.
I can keep saying how happy and thrilled I am about recording from the S26 ultra, it is neck and neck with apples. The quality is so good and clear which I thought wouldn't be impossible for Samsung devices. Samsung has proven me wrong happily, The switch between lens are smooth, S26 ultra is a phone you can do content creating from and feel good about the out come of your work. Samsung I can't want for the S27 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Big Upgrade - Great Features and Improvements
on March 14, 2026
Posted by: BajHibiscus
[This review was collected as part of a promotion.] I recently upgraded my phone, and I can already see that it has much better features. The camera zoom is really impressive - the pictures look much clearer even when I zoom in. My video calls look sharper, and even the screenshot buttons are easier to press. The clearer video quality is especially helpful when I communicate through sign language on video because everything looks sharper and easier to see. I also love the private screen feature - it's amazing and helps protect my privacy when I'm using my phone in public. I'm still exploring the features, but so far, it's a really great upgrade.
Another feature I really enjoy is Samsung Galaxy AI. It's extremely helpful for translating languages when I'm trying to understand posts on social media captions or text messages. I also like that I can search a picture online to find things like clothes, food, or places - such as where to buy something or where to go.
I use this new phone for both personal and work use, and it's been very helpful for both. I also can't live without the Samsung S Pen because I love using it for handwriting notes, creating art, and clipping or decorating pictures and videos.
Thank you!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Every day usage
on March 14, 2026
Posted by: Purplelover
[This review was collected as part of a promotion.] I use my galaxy for everything, work, play to document to create what ever you can think of it use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on March 14, 2026
Posted by: Prainthu
[This review was collected as part of a promotion.] I use my S26 Ultra for work and school every single day. The integration of Galaxy AI across the entire interface has completely changed my workflow. For example, Galaxy AI helps me summarize long meeting transcripts instantly, while the Galaxy AI writing assistant ensures my professional emails are perfectly toned. When I’m doing research, Galaxy AI allows me to circle anything on my screen to find information immediately. It’s more than just a phone; the Galaxy AI makes it feel like having a personal assistant in my pocket.
For streaming and photography, the S26 Ultra is unmatched. I love how Galaxy AI enhances every photo I take, automatically suggesting the best edits. The Galaxy AI generative edit feature is incredible for moving objects around in my shots to get the perfect composition. Even when I’m just watching movies, Galaxy AI optimizes the display and sound settings in real-time based on what I’m viewing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My favorite phone by far! 💯
on March 14, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I switched from a Samsung 24 Ultra to a Samsung 26 Ultra, and I can honestly say I love it. Everything about it feels polished and powerful with the most beautiful color, and it’s easily the best phone I ever had.
One of my favorite features is the camera. The photos come out incredibly sharp and vibrant, even in low light. The zoom is also impressive — you can capture details from far away without the picture looking grainy. It’s perfect for taking quick photos that still look professional.
The battery life has also been amazing. I can go through a full day of heavy use — watching videos, browsing, and taking pictures — and still have plenty of battery left. Fast charging makes it even better because a short charge gives you a lot of power back quickly.
Another thing I really appreciate is how smooth and fast everything feels. Apps open instantly, multitasking is easy, and the display is beautiful and bright. Watching videos or scrolling through social media looks great thanks to the large, high-quality screen.
Overall, I think that he Samsung 26 Ultra combines power, great design, and really useful features into one device. If you’re looking for a phone with an incredible camera, strong performance, and long battery life, this phone is definitely worth the purchase. ❤️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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