Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9
(3,987 Reviews)
Rating breakdown 3,987 reviews
5 Stars
3,555
4 Stars
349
3 Stars
50
2 Stars
13
1 Star
20
68%of customers recommend this product.
(
25 out of
37)
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5
The Batman Belt at my service
on March 14, 2026
Posted by: Shanghideamerica
[This review was collected as part of a promotion.] The device feels premiun and performs as premium as well.
It will take a little bit longer to take advantage of all its amenities, but opportunities to challenge its capabilities we will more than welcome.
The camera is at a higher level and the integration of AI features is at the cutting edge with the current times.
My phone is my office: assistance, my technological Swiss Army or Batman Belt, always ready for the unexpected needs.
It is more than welcome, giving thanks to Samsung to hear the voice of all generations and put all these voices in one device.
Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on March 14, 2026
Posted by: Faithfillsmycup
[This review was collected as part of a promotion.] I love the large screen and and it is very clear. Great Pictures too. I especially am enjoying Galaxy AI this far. I have only had my device for a few days.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Improvements, but not perfect.
on March 14, 2026
Posted by: AllenD23
[This review was collected as part of a promotion.] Battery life has improved from the S25 Ultra, although I would like to see a bigger battery in the future (7000 mAh is available now in some current phones). Great camera and improved video stabilizer is great. The Galaxy AI features are great and I haven't really scratched the surface in what it is capable of, so I am enjoying trying new things each day. All in all, this is a great phone and Samsung continues to add improvements to an already established device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not sure what to think so far.
on March 14, 2026
Posted by: Braeden
The display colors are so dull compared to older models. I have vividness turned all the way up, and my s22 ultra is still more vibrant even on the factory settings. Before people say "make sure to turn this and that off" they already are, no matter what settings I tweak the display just doesn't compare to my s22 ultra and its a real let down. Max screen brightness has definitely been improved though. Also why do we still not have the Bluetooth connectivity of the S-pen back? What are you guys doing Samsung.... (also the s-pen seems so brittle)
Cameras appear really great so far although I am saddened by the downgrade of the front facing camera vs the s22 ultra's. Battery performance is awesome so far, it does get a tad warm when playing certain games though.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, March 15, 2026
Hi Braeden, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S26 Ultra. We know that upgrading to a new device can come with some frustration as you are adjusting to changes in the design, appearance, and software from your previous device. We have provided a link to the complete manual to help you explore your new device and align the settings to your preferences. We have also shared links to articles to help you troubleshoot the temperature of your device and redesigned S Pen features. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your device during your usage. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Same old, same old
on March 14, 2026
Posted by: YearlyUpgrade
[This review was collected as part of a promotion.] The big feature of s26 ultra is supposed to be the privacy screen. But after using it for several days I just turned it off. In extremely rare cases you actually need a feature like this. And its not like the feature is without its drawbacks. The screen genuinely looks worse with it being on. Best to just keep it off.
Barring the screen, what new stuff is here compares to 25 ultra? There's nothing, really. The galaxy AI features are cute. But s25 ultra can do all the same stuff.
As an yearly upgrade this doesn't feel like an upgrade at all. Almost a downgrade because of the screen.
This is a reliable phone. But it's also a boring one.
Value
2
Response from Samsung USBy R&R Team, March 15, 2026
Hello YearlyUpgrade, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how important it is to you to feel that you are getting a new device with enhanced and added features when you are upgrading. We have provided a link to the complete manual for your device to help you discover all of the new and enhanced features available on your device, and customize the privacy display to only activate when you are wanting it to for different apps or notifications. We have also provided a link to the Samsung Support Team for your convenience if you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
s26 ultra
on March 14, 2026
Posted by: Chris
from Pittsburgh PA
great phone glad i upgraded great performance for playing games and best phone ive ever owned
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the upgrade
on March 14, 2026
Posted by: Kikij777
[This review was collected as part of a promotion.] I recently upgraded from the Samsung Galaxy S22 Ultra to the Samsung Galaxy S26 Ultra, and it definitely feels like a real upgrade. The phone is noticeably faster, smoother, and handles multitasking way better than my S22 ever did.
The camera improvements are also really noticeable, especially in low light and when using zoom. Photos look sharper and more detailed, and video stabilization is better too.
One of the coolest additions is Galaxy AI, which makes things like photo editing, searching, and everyday tasks easier and more automated. It actually feels useful instead of just being a gimmick.
Overall, if you're coming from the S22 Ultra, the S26 Ultra is a big step up in performance, camera quality, and smart features. Definitely worth the upgrade.
The camera improvements are also really noticeable, especially in low light and when using zoom. Photos look sharper and more detailed, and video stabilization is better too.
One of the coolest additions is Galaxy AI, which makes things like photo editing, searching, and everyday tasks easier and more automated. It actually feels useful instead of just being a gimmick.
Overall, if you're coming from the S22 Ultra, the S26 Ultra is a big step up in performance, camera quality, and smart features. Definitely worth the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice physical features and love the privacy screen
on March 14, 2026
Posted by: SSeriesGrl
[This review was collected as part of a promotion.] The physical features are great and the quality of my pictures definitely have improved. I do enjoy how easy it is to get more information on a picture just by circling it using Galaxy AI to pull more related articles. Another perk to this upgrade are how smooth the graphics are and the speed of how the programs run.
Value
5
Written by a customer while visiting Samsung US