Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(4,263 Reviews)
Open Ratings Snapshot
Rating breakdown 4,263 reviews
5 Stars
3,778
4 Stars
393
3 Stars
59
2 Stars
12
1 Star
21
69%of customers recommend this product. 
(
27 out of 39
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
Amazing Amazing Amazing
on March 13, 2026
Posted by: Jaypandaex
[This review was collected as part of a promotion.] I've been using Samsung for couple of years(had zflip3, fold6, s25plus) and this NEW S26ULTRA is the best device I've ever used. New features such as privacy screen and Galaxy AI proactive task management are working pretty well(I just can't believe technologies got developed this much nowadays). I also think this AI creating the suggested text replying so useful because sometimes I really don't have extra hand to reply my customers and friends and I simply select on what AI created and send it.
I am so satisfied with 60W charging and the length of battery goes through out the day. I used my phone at work for zoom calls and group meeting for pretty much all day from 10am to 8pm and still had 67% battery left when I came back home.
I also got new Galaxy Buds 4 Pro and this got much much much improvement from 3 Pro! Especially for active noise canceling and how it fits to my ears. It doesn't lose at all even I wear it and eat my meals or run around my apartment for exercise.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful Upgrade
on March 13, 2026
Posted by: CurtisR
[This review was collected as part of a promotion.] I went from an S24 Ultra to the S26 Ultra and it had been great. The privacy option on the screen is worth the upgrade not to mention the speed and the features of UI 8.5. I also believe the Galaxy AI has helped change for the better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not perfect
on March 13, 2026
Posted by: Rell908
[This review was collected as part of a promotion.] Overall this is a good phone. I like the upgrades to Galaxy AI features like typing to edit/ change pictures and the new call screening.
However I don't see any noticable upgrades to camera/picture quality and battery life doesn't seem to be improved but it's still too early to call that one.
I would have liked to see bolder colors like a jade green or the deep blue that was available on the fold 7, a return of Bluetooth on the Spen, larger battery capacity and built in magnets for charging.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it..Five star
on March 13, 2026
Posted by: Bubbles22
[This review was collected as part of a promotion.] I have been using all the previous galaxy s series and i bought this recently and been using this phone for a little over a week now and I am honestly blown away. The first thing I noticed was how amazing the privacy display is.
The battery also actually lasts me all day without having to look for a charger by dinner time, which is a huge relief.

The camera is the real standout for me. I am not a professional photographer, but the photos come out looking amazing every time, especially at night. I have also been using the Galaxy AI features constantly to edit my photos and translate text. It is actually useful technology that makes the phone feel much smarter than my last one.

The design is sleek and it feels very solid in my hand.
It is easily a five-star experience for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth Upgrading
on March 13, 2026
Posted by: NickatNite
[This review was collected as part of a promotion.] The new S26 Ultra is amazing, even when considering I upgraded from the S25 Ultra. I consider myself a normal smartphone user. I don't do content creation. I don't do heavy mobile gaming. If anything, I consume a little more media than the average user (TikTok, YouTube, Spotify, etc). Yet, the S26U already feels like a step up from last year's model.
For starters, it's thinner and a tad lighter. Definitely noticeable after adding a case and holding the phone to watch reels and such.
Camera bumps are bigger than before. Makes wireless charging on my old accessories difficult, especially when you add a case. And the rocking of the phone when it sits on a flat surface with the screen up is a little rough.
Privacy Display is worth it. I love having it on specifically for certain apps and pop up notifications. I don't have it on when I'm watching videos or viewing photos, so I don't feel the drop in screen fidelity since half the pixels turn off when Privacy Display is active. The fact that Samsung is the first to offer this AND you get options instead of simple "on or off" is pretty intuitive.
Galaxy AI features are plentiful on the S26U. I've only used the Call Assist and Photo Assist features, but it feels like most of the features have increased ease of use which is huge for accessibility. Looking forward to checking out the other features in more depth.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone
on March 13, 2026
Posted by: SamsungForLife
[This review was collected as part of a promotion.] The upgraded Galaxy AI really improves the phones overall performance. It provides suggestions on photos, messages, and videos. Gemini also provides amazing feedback on questions and can answer complex questions. I use Gemini just about everyday to help with certain task I need help completing. The phone also has a great battery life, crisp display, and phenomenal security. Overall the Galaxy S26 Ultra is an amazing phone and quite an improvement from last year.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 ultra, the way for future phones?
on March 13, 2026
Posted by: Raghuveer
[This review was collected as part of a promotion.] Galaxy s26 ultra, it doesn't stand out like other phone which released last year but it does the job of what its supposed to do. The privacy display will come into use in public places. Camera as usual it works great. ONE UI is on its own league. The best UI experience even better than stock android and not laggy. All the small improvements ver S25 ultra made it a better phone and making the phone light weight was the good decision now easy to hold and small changes to body shape have made huge improvement. Hope you continue working on these small changes and improve the daily experience of a regular user. At last Galaxy AI is fun to play around and edit some crazy pics to share with your family.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great AI features
on March 13, 2026
Posted by: Alval520
[This review was collected as part of a promotion.] Better shape for me, it feels more comfortable in hand than previous models. In love with Galaxy AI, even friends with Iphones ask me to edit pics from them.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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