Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Average customer rating
4.9 out of 5
4.9
(4,370 Reviews)
Open Ratings Snapshot
Rating breakdown 4,370 reviews
5 Stars
3,872
4 Stars
403
3 Stars
59
2 Stars
12
1 Star
24
68%of customers recommend this product. 
(
28 out of 41
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 256GB (Unlocked) - Black
Customer Rating
5 out of 5
5
The product is great!
on March 13, 2026
Posted by: Love2read
[This review was collected as part of a promotion.] The new s26 ultra has a nice thin design and no more rounded side screen which is nice.(i switched from a s23 ultra). The setup was extremely easy using smartswitch! The new galaxy AI options give you endless possibilities! Ai can help you make your pictures flawless and answer any of your questions. I really enjoy having it all at my fingertips in my busy lifestyle.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Smasung 26 Ultra is a "Beast!"
on March 13, 2026
Posted by: Guzakian
[This review was collected as part of a promotion.] I’ve spent time with the new Samsung Galaxy S26 Ultra, and while it looks similar to last year's model, Samsung has refined this phone to perfection. The biggest game-changer? The Privacy Display and the updated AI features! I have been a Samsung user for over 26 years and Samsung keeps making a great product, enough so that I continue to upgrade my entire family every year!! Keep it up Samsung!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Privacy screen
on March 13, 2026
Posted by: Sully10
[This review was collected as part of a promotion.] I have upgraded from the s24+ to the s26 ultra. The phones are similar however there's a larger display on the s26 and a built in privacy screen. I haven't tried the galaxy Ai yet but I do like the features the phone comes with
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Almost loving it
on March 13, 2026
Posted by: Pathogen
[This review was collected as part of a promotion.] Switched from the S24 Ultra and am enjoying the new phone, but feel there are a few steps backwards.
The added features of Galaxy AI are nice if you use them, but if you keep your device locked down they are limited.
There are several features I haven't had the chance to play with yet, but I've tried to run it through the ringer as much as possible. There camera focuses quickly and takes great photos.
The privacy display is great, but takes some getting used to. The display doesn't look as crisp with it on, but I'm no longer worried I'm bothering my wife at night when I can't sleep and begin to scroll through my phone.
The loss of Bluetooth on the S-Pen hasn't bothered me yet, but I used to love using the pen as a shutter for group photos so only time will tell how much I miss that.
My biggest complaint comes with it's design. I've seen people complain about the rounded corners, but that's not an issue. The bulk of the cameras is though. The phone feels lighter and thinner which seems to intensify the camera issue. If I set the phone down to draw/take notes, it won't lay flat due to the camera mound. There may be a case out there to account for that, but that'll change how the phone feels in landscape in a negative way. The draw of the S-Pen has been what's kept me coming back since the Note days, but this wobble feels like Samsung wants to make the pen less usable. I'm hoping in future years Samsung accounts for people wanting the S-Pen and making it usable.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
(New) Samsung Galaxy S26 Ultra
on March 13, 2026
Posted by: kmcgee3000
[This review was collected as part of a promotion.] Awesome device! Every new model always perform better than the previous model. I've recently upgraded from the S25+ to the S26 Ultra. Very impressed! The battery life is exceptional along with the clarity and different functionality of the camera. I've been a lifelong customer and fan of the Galaxy series since the original phone and I'll NEVER switch to another brand as long as Samsung is producing the Galaxy series; they never disappoint!!!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 13, 2026
Posted by: SeeADuck7361
[This review was collected as part of a promotion.] So far I like this phone. The screen is very vivid. There are many different setting and AI features that I'm still figuring out. The camera takes great pictures, with Gemini helping to make them even better. My only issue is, I use the pen for a coloring app and the tip of my pen is weird. It's not precise and if I use it to write a note, the letters look choppy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S26 Ultra is the absolute best! Game changer!
on March 13, 2026
Posted by: Bustamove7
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has been a total game-changer for me. Having been a loyal Samsung user since the S3, I’ve seen firsthand how each generation has evolved. The S26 Ultra is easily the best Galaxy phone I’ve used to date, primarily due to the seamless integration of Galaxy AI into such a powerful device.
​The advancements in AI alone were enough to justify the upgrade from the S25 Ultra. As a "power user," I love pushing a phone to its limits. Whether I’m creating content, using the improved S Pen for work, or capturing my son’s sports and school activities on the crystal-clear display, this phone handles it all. I also travel frequently and can’t wait to see how this technology helps me capture even better memories. The synergy between Samsung and Google is absolutely outstanding.
​5 stars and two thumbs up! Thank you, Samsung, for producing the best smartphones in the world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I heard many great things about this new phone
on March 13, 2026
Posted by: D6ic3m6n
[This review was collected as part of a promotion.] The Galaxy AI and many new and upgraded chips, processor and many more made me pre-order this new phone. After watching many videos im going to upgrade from a fold4 to this, im very excited.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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